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Partner with Sales to drive renewal strategy and manage renewal process across account territory. Take a lead role in negotiating all facets of renewal contracts. Manage a complex territory/group of accounts to identify customer needs.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Achieve quarterly and annual revenue targets.
• Develop and manage key relationships with new and existing customers.
• Maintain awareness of the competitive landscape and provide customer feedback.

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA and works in service of people who are changing the world for the better.

Manage renewals of SaaS based products for LinkedIn Talent solutions. Prepare & deliver key customer moments and meetings across multiple levels in the organisation. Drive Customer growth by proactively identifying opportunities to deliver greater customer value and showcase ROI.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce.

• Lead standard renewals for our upmarket segment, balancing hunting for expansion and logo retention.
• Protect logo retention and ARR outcomes in every renewal, working with the Sales & Success team to effectively trade value for value with our enterprise plan customers.
• Continuously refine renewal processes, tooling, and communications to improve efficiency and customer experience.

Zapier is a company that builds and uses automation every day to make work more efficient, creative, and human. They are a scaled company giving employees 0→1 startup energy, ownership, and autonomy within the resources of a scaled company.

Act as the primary point of contact and strategic advisor for enterprise customers. Own the end-to-end renewals process, negotiating pricing and contracts. Drive adoption of products by ensuring successful onboarding and engagement.

Insightsoftware provides financial and operational performance management solutions.

• Own gross profit dollar growth across a defined Bay Area book of business.
• Acquire new SaaS customers and expand revenue within existing accounts.
• Drive e-commerce adoption across every logo in your territory.

Quartzy is the world’s #1 lab management platform, trusted by hundreds of thousands of scientists worldwide to help researchers spend less time on logistics.

• Collaborate with company leadership to develop and implement strategic sales plans to drive business objectives.
• Maintain and enhance relationships with the existing customer base to ensure continued satisfaction and loyalty.
• Achieve or surpass the assigned revenue quota, contributing to the company's financial goals.

Secureframe is revolutionizing cybersecurity compliance and is recognized as one of the industry's most innovative and trusted providers. They have a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.

• Manage strategic accounts, develop new business opportunities, and position the company as a leading provider.
• Work closely with pharmaceutical, biotech, and clinical research organizations to deliver insights.
• Manage the full sales cycle, including prospecting, proposal development, negotiation, and closing deals.

PointClickCare is the leading provider of Long-Term and Post-Acute Care (LTPAC) Real-World Data (RWD) and Real-World Evidence (RWE) solutions.

• Developing strong, positive relationships with customers, guiding them through a positive post-sales experience from onboarding to renewal, and proactively engage with them to help them realize the maximum value of Red Canary.
• Partnering with sales on customer renewals and identifying opportunities for upsell and cross-sell of additional products and services.
• Monitoring for and mitigate customer risk, champion customer needs with technical and sales teams, and conducting regular executive business reviews to ensure satisfaction, value realization, and retention.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users.

Deliver concierge-level support to customers, differentiating Twist Bioscience as a biotech leader. Interact with customers engaged in genetics research at universities and in the private sector. Achieve high customer satisfaction scores and drive loyalty to our products.

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA and provides precision at a scale that is otherwise unavailable to our customers.

As a Customer Success Manager, build and maintain strong relationships with customers to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor. Collaborate with teams to drive renewals, identify cross-sell/upsell opportunities, and increase retention.

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.

• Renew, upsell, and cross-sell to existing customers, positioning Firstup's value proposition.
• Cultivate deep relationships with senior executives at the Director, SVP, and VP levels.
• Partner with the Customer Experience Team to ensure customer adoption and success with the Firstup platform.

Firstup's mission is to improve the employee experience at every moment that matters, large and small.

• Lead, coach, and develop a team of Renewal Specialists who manage a high volume of accounts.
• Own overall Net Revenue Retention & Gross Dollar Retention for the <10 employee segment.
• Work closely with Customer Success Advisory, Digital Success, and AM Leadership.

Vanta helps businesses earn and prove trust by providing a Trust Management Platform that enables companies to improve and prove their security. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

• Drive growth within an assigned portfolio of named customers by achieving bookings objectives.
• Focus on upsell and cross-sell opportunities to existing customers, and securing renewals.
• Demonstrate expertise at diagnosing and solving customer problems with educational products.

Everway (formerly n2y/Texthelp) aims to lead the world in Neurotechnology software, transforming how we understand and are understood.

Expand on existing relationships with end users, contractors, and engineers while building lasting relationships with new accounts. Provide engineers and end users a professional level of product promotion/selection, support and follow up to ensure projects are successful and to maximize sales revenue. Travel within an assigned sales territory.

Quality Controls is a representative and stocking distributor of flow control equipment, process equipment and process instrumentation founded in 1992.

• Prospect and target primary care practices in your territory to generate interest in Galleri and identify/onboard early adopter customers
• Demonstrate and leverage a deep understanding of the Laboratory Developed Test (LDT) market, competitive landscape and current cancer screening options, in the effective execution of sales activities and growth
• Collaborate with Medical Science Liaisons (MSLs) to educate providers on the science and studies that support MCED technology, and build relationships with Key Opinion Leaders.

GRAIL is a healthcare company pioneering new technologies to advance early cancer detection. They have built a multi-disciplinary organization of scientists, engineers, and physicians. For more information, please visit grail.com.

• Manage service sales opportunities across 10 to 20 transit customers.
• Drive aftermarket parts sales and identify engineering services opportunities.
• Own account performance and drive actions to meet quarterly and annual order intake targets.

Wabtec is a global provider of equipment, systems, digital solutions, and services for the freight and transit rail sectors. With over 150 years of experience and 30,000 employees worldwide, they focus on safety, efficiency, and innovation.

This is an expansion-focused role where you drive product adoption and grow revenue across a portfolio of accounts. You will uncover whitespace opportunities and lead upsell, cross-sell, and renewal discussions. Collaborate with CSMs to strengthen retention and expansion strategy and work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.

They are a fast-growing SaaS company helping businesses connect the physical and digital worlds through modern technology.

The Account Executive is responsible for securing and growing revenue through the timely renewal of contracts. Craft strategies with internal partners such as Sales and Customer Success to secure every contract and generate incremental revenue through upsell and cross-sell. Focus on maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favourable contract terms, identifying additional product growth opportunities.

EcoVadis is the leading provider of business sustainability ratings, offering actionable insights into environmental, social, and ethical risks.

Elevate customer experience from onboarding through renewal. Guide customers through platform adoption, influence product direction through feedback. Develop processes that allow us to scale customer operations globally.

Terminal49 is a fast-growing technology startup delivering real-time visibility, automation, and intelligence for global container movements.