Act as main point of contact for client day-to-day communication and oversight
Craft agendas, host weekly meetings, and manage actions items for key accounts
Collaborate with cross-functional teams to communicate business initiatives and manage account performance.
Vetcove modernizes veterinary software and pet healthcare through a marketplace, ecommerce, and practice management platform. More than 25,000 hospitals rely on Vetcove daily, and it is a fast-growing, mission-driven company backed by Y Combinator and top venture investors.
Manage and expand revenue and distribution at designated customer accounts, acting as the main point of contact.
Generate profitable growth through impactful storytelling and skilled negotiation to support commercial strategies.
Develop and execute channel-specific selling strategies and provide actionable market insights to Sales and Marketing teams.
PBI-Gordon Companies is an employee-owned organization focused on people, pets, and the places they go. With subsidiaries including PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc., they foster a culture of integrity, innovation, partnership, and pride across their teams.
Manage end-to-end project lifecycle for large scale client implementations.
Serve as point of contact for external partners and internal liaison between engineering and business teams.
Develop project plans, timelines, and provide consistent progress updates to stakeholders.
Vetcove modernizes veterinary software and pet healthcare with a procurement marketplace, home delivery ecommerce, and practice management system. Backed by Y Combinator, the fast-growing company is relied on by over 25,000 hospitals across all 50 states.
Own the full sales cycle from demo to close for independent veterinary clinics using Vetcove's home delivery pharmacy platform.
Design and execute multi-channel acquisition campaigns and maintain a library of sales assets tailored to clinic decision-makers.
Track key sales metrics, manage pipeline hygiene in CRM, and partner with SDR and onboarding teams for smooth handoffs.
Vetcove modernizes the veterinary industry with a procurement marketplace, home delivery ecommerce, and practice management software. It is a fast-growing, mission-driven company backed by Y Combinator and top venture investors, with 25,000+ hospitals relying on them daily.
Represent the Ollie brand voice to current and prospective customers.
Deliver a memorable customer experience that builds long-term relationships with pups and pet parents.
Manage customer relationships across multiple channels including emails, phones, and order management systems.
Ollie improves pets' lives by making freshly-cooked, human-grade dog food delivered to customers' doors. The company has a growing team with a culture that cares deeply about work and team members.
Manage day-to-day client relationships, ensuring alignment, collaboration, and accountability to drive loyalty and retention.
Deliver business results and impact through regular meetings and business reviews, enabling client success and expansion opportunities.
Proactively identify growth opportunities within your client base and advocate for client needs across cross-functional teams.
Force Therapeutics provides an intelligent, evidence-driven remote therapeutic care platform that empowers clinicians to extend their reach and engage patients throughout their care journey. As a high-growth company partnering with leading health systems, it fosters a mission-driven, inclusive culture focused on innovation and team well-being.
Assist customers over phone, email, and chat with product and service questions.
Proactively identify solutions and resolve issues from start to finish.
Provide best-in-class service in a fast-paced environment with technical support.
Koala Health simplifies pet healthcare by delivering medications and health products directly to pet parents. It is a fast-growing veterinary pharmacy with a remote-first culture built on flexibility and trust.
Lead and participate in conversion meetings with hospital teams to ensure smooth software transitions.
Convert data and workflows from existing PIMS to ezyVet and provide training during go-live week.
Assist in maintaining ezyVet Central Structure and ongoing system support to meet hospital needs.
Lakefield Veterinary Group partners with veterinary hospitals across the US to preserve their unique culture while providing operational support and strategic leadership. They are a growing organization with a team committed to creating an inclusive environment where members feel respected, supported, and empowered.
Lead and execute sales strategy for strategic retail accounts including Walmart, Club, Dollar, and Vet Distribution channels.
Drive revenue growth by building consultative relationships, analyzing market data, and managing trade resources.
Develop and mentor a high-performing team to achieve annual revenue goals and strengthen customer partnerships.
PBI-Gordon Companies and its subsidiaries focus on people, pets, and the places they go, providing products for animal health and pet care. As employee-owners, they foster a culture of integrity, innovation, partnership, and pride.
Serve as the primary bookkeeping contact for assigned clients, maintaining consistent communication and responding to inquiries within 24 hours.
Perform full-service bookkeeping in QuickBooks Online, including monthly reconciliations, financial reporting, and month-end close by the 15th of each month.
Assist with client onboarding, including QBO setup, chart of accounts implementation, and initial bookkeeping cleanup.
Current is an accounting platform that partners with over 40 accounting firms across the United States, providing talent and technology solutions. Founded in 2023, the company has grown to over 2,000 professionals with 30+ offices nationwide and is backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries.
Serve as primary relationship owner for Strategic employer customers, driving engagement and retention.
Partner with marketing to develop engaging campaigns and workshops for customers.
Collaborate internally with product, clinical, and data science teams to resolve customer issues.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for a transformative, AI-powered platform.
Engage with customers through regular calls, business reviews, and daily needs to build long-term strategic partnerships.
Monitor adoption metrics, create success plans, and manage escalations to ensure customers utilize the full Axon platform.
Develop deep product knowledge and share industry best practices to help customers achieve operational goals.
Axon is a technology company focused on public safety, providing devices and cloud software to protect life. They aim to be a force for good with a fast-paced and meaningful work culture.
Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.
Own and manage the customer relationship for global strategic accounts, driving value and adoption throughout the lifecycle.
Develop and execute strategic Success Plans aligned with customer business outcomes and facilitate Executive Business Reviews.
Partner with sales and support teams to ensure retention, reduce churn, and identify growth opportunities.
Quest Software helps organizations manage and secure their Microsoft environments and leverage data effectively through AI and data solutions. With over 45,000 companies including 90% of the Fortune 500 trusting Quest, they offer a global, inclusive work environment with competitive benefits and professional growth opportunities.
Leads all operations activities for assigned practices, including P&L management, productivity improvement, and team engagement.
Builds strong relationships with partner practice teams, preserving local identity while providing operational support.
Manages practice performance through strategic planning, coaching, and integration of new acquisitions.
Heartland Veterinary Partners is dedicated to elevating the lives of veterinarians and their teams by providing operational support and economies of scale while preserving clinical autonomy. The company's Support Center team embraces Servant Leadership principles, fostering growth and professional development across all non-clinical functions.