Source Job

• Perform daily status follow up on open search orders and monitor state specific queues and departments.
• Communicate with clients, customer service, and internal team members regarding fees, delays, and clarification requests.
• Track, document and escalate issues related to vendor performance.

TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF). They provide real estate solutions and services. They offer a comprehensive benefits package for eligible employees and promote an equal opportunity policy that values diversity and inclusion.

• Utilize a ticketing-based platform to efficiently manage and track customer inquiries.
• Review search packages & reports to provide accurate assistance to our customers.
• Respond to incoming calls and deliver timely and professional support.

TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF) that serves as a key liaison between the Company and its customers. The company offers a positive customer experience.

• Engage with inbound leads to provide compliant information and guide homeowners through the application process.
• Serve as single point of contact from first call to close, coordinating with internal teams to keep applications moving.
• Manage pipeline using Salesforce and proprietary tools while meeting monthly and quarterly sales goals.

Hometap offers a home equity investment product that lets homeowners access equity without debt. The company has been recognized by The Boston Globe and Forbes as a great place to work, with a collaborative, passionate culture and a focus on innovation in fintech.

• Act as an Executive Assistant handling follow-up calls, administrative tasks, and tracking outstanding items for a residential real estate business.
• Maintain accurate records using spreadsheets, coordinate with vendors and service providers, and ensure timely completion of tasks.
• Communicate regularly with the business owner and assist in improving operational efficiency through organized workflows.

20four7VA is a company that connects offshore independent contractors with clients worldwide to provide remote administrative and business support services. The company focuses on delivering high-quality, task-specific services and offers a supportive community for its contractors.

• Follow up on leads, value properties, analyze comps and acquire new homes.
• Negotiate acquisitions and dispositions of properties.
• Perform extensive due diligence on all acquisitions and prepare contracts for ratification.

House Buyers of America is a residential real estate investment company that buys, renovates, and resells homes, offering a guaranteed, fast, and hassle-free sale. They have a history of strong growth and success and are a member of the Inc 5000 list.

• Manage day-to-day administrative and customer service operations for a growing HVAC company, including answering calls, responding to emails, and scheduling appointments.
• Coordinate technician schedules, dispatch operations, and route planning using Housecall Pro, while balancing workload distribution and supporting parts ordering.
• Support workflow documentation, operational efficiency improvements, and transition from founder-dependent to system-driven processes.

• Examine title orders to determine conditions by analyzing mortgages, liens, judgments, and other records to verify ownership and legal restrictions.
• Clearly explain chain of title, exceptions, and requirements to customers and managers while assessing risks and liabilities.
• Prepare accurate title search abstracts and reports in compliance with company policies and maintain quality standards.

TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), provides residential title search and examination services. As part of a large national financial services corporation, the company emphasizes accuracy and professionalism in a remote work culture.

• Engage with area VPs, Directors, and community stakeholders to ensure timely resolution of construction issues.
• Attend city, town, and HOA meetings to address local concerns and collaborate with the Construction Success team.
• Monitor and report daily, weekly, and monthly KPIs, managing systems data and special projects.

Lumos is a fiber optic internet provider formed from the merger of Lumos Networks and North State in 2022, now a joint venture with T-Mobile called T-Fiber. They connect over 475,000 homes and businesses across nine states and aim to reach 12-15 million homes by 2030, with a startup mindset and servant leadership culture.

• Own launch execution across the partner portfolio, managing timelines, stakeholders, and deliverables from kickoff through post-launch.
• Write and manage partner communications including press releases, case studies, newsletters, social posts, and joint announcements.
• Build and maintain partner-facing enablement materials such as decks, one-pagers, battlecards, training content, and RFP marketing inputs.

Hiya uses AI voice technology to analyze 28+ billion calls monthly, protecting over 550 million users and 800+ businesses from spam, scams, and AI manipulation. They partner with global telecom leaders like AT&T, Samsung, and British Telecom, and are growing 40%+ year over year with a team of over 200 employees. The culture is transparent, autonomous, and values ownership, leadership, and continuous improvement.

• Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
• Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
• Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.

Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.

• Make outbound calls to 80-100 prospective members daily to educate them on Thyme Care's free support services and encourage enrollment.
• Build trusting relationships through active listening, document member needs, and obtain consent while escalating urgent issues.
• Participate in coaching sessions to meet quality and productivity goals, with a focus on metrics and growth mindset.

Thyme Care is a market-leading value-based oncology care enabler, partnering with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. They combine high-touch human support with technology and AI, and are a tech-native organization fostering a culture of inclusion and diverse perspectives.

• Manage complex executive calendars; coordinate meetings across time zones and align scheduling to priorities.
• Plan and accomplish meeting logistics (agenda support, materials, attendee coordination, rooms/virtual links) to ensure executives are prepared.
• Be a trusted liaison for the executive's office assessing inbound requests, communicating with internal/external partners, and building relationships.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries with corporate headquarters in Dublin, Ireland.

• Answer incoming calls and initiate outbound calls.
• Create interest in reverse mortgage program and qualify customer.
• Transfer interested and qualified customer to sales team and create appointments.

Longbridge helps seniors unlock the power of their home equity, aiming to help older homeowners make the most of their assets so they can live the retirement they imagined. They have been named a Great Place to Work® three years in a row, providing careers that grow with their team members.

• Handle inbound and outbound calls to ensure patient satisfaction, troubleshoot concerns, and explain insurance coverage.
• Obtain and process authorizations for reorders, resolve patient issues, and ensure accurate reorder processing via phone and document processing.
• Maintain patient documentation, insurance requirements, and company procedures with high confidentiality.

CCS is a strategic partner addressing America's healthcare challenges through intelligent chronic care management, focusing on diabetes and chronic conditions. Recognized as a Great Place to Work®, they support over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals.