Oversee a comprehensive national clinical governance framework, including PC compliance, quality oversight, risk identification/mitigation.
Develop and operationalize an organization-wide patient safety program, including incident review processes, root-cause analyses, and system-level action plans.
Build and oversee a comprehensive clinical education program, including onboarding, continuing education, and targeted training in designated specific skills.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver specialized virtual and in-home care, working alongside families and providers, enhancing existing care teams with compassion and commitment.
Lead a team of BHCMs, providing training and feedback to deliver evidence-based treatments.
Conduct direct patient care via Collaborative Care Model, including assessments and treatment plans.
Maintain licensure in home state and obtain licensure in other states as requested by Protocol.
Protocol Behavioral Health provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. They deliver high-quality mental health support for cancer patients using the collaborative care model, integrated directly into oncology treatment centers.
Oversee the provider performance and escalations team.
Conduct audits and quality assurance reviews to promote quality of care.
Work closely with cross-functional partners to strengthen and improve quality of care systemically through innovation.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people and their valuation has reached $3.3 billion.
Lead Wheel’s commitment to clinical excellence, overseeing programs such as Clinical Protocol Design.
Integrate clinical insights into our virtual care platform, ensuring scalable and safe virtual care delivery.
Define key performance metrics and implement mechanisms to drive continuous improvement across quality, safety, and clinician experience.
Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Performing physician-level utilization management reviews for behavioral health services across all applicable levels of care.
Conducting peer-to-peer consultations with treating psychiatrists and other behavioral health providers.
Serving as a consultative clinical resource to behavioral health utilization management nurses, care managers, and operational leaders.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. They aim to make healthcare affordable, improve patient health, and restore fulfillment in practicing medicine for providers. Driven by empathy and AI, they leverage remotely-embedded Healthguides™ and a centralized Managed Service Organization.
Develop & implement long-term, comprehensive clinical operations strategies focused on member experience, clinical quality, team efficiency, and employee experience.
Cultivate a strong, cohesive clinical operations leadership team that effectively oversees day to day operations, ensures clinical safety & compliance.
Lead operational excellence within clinical operations including continuous improvement strategies/projects, operating metrics review/improvement, and standardization where appropriate.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. They strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.
Investigate and resolve care complaints and grievances about providers
Develop and monitor Quality Improvement initiatives and activities that drive care delivery outcomes
Assist in maintaining Spring Health Provider Policy Guide to maintain compliance with all legal, regulatory, and payer requirements
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people.
Lead, mentor, and manage a team of clinical managers and clinicians to deliver mental health support.
Serve as a Subject Matter Expert, collaborating with teams to optimize programs and processes.
Develop strong relationships with customer success partners and other internal stakeholders.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.
Set and uphold expectations for clinical quality and performance.
Own escalation pathways and clinical decision support.
Enforce standards for protocol adherence and documentation.
Midi is a virtual care company delivering women’s health care through a tech-enabled platform. Their distributed clinical workforce operates at scale in a regulated environment, supported by clinical governance, standards, and operational discipline.
Perform comprehensive clinical assessments and develop differential diagnosis.
Build therapeutic alliance with patients and create personalized treatment plans.
Willow Health aims to significantly improve access to high-quality, evidence-based intensive behavioral health care. They launched their virtual crisis care program in 2023 and have a diverse and passionate multidisciplinary clinical team.
Identify and establish research priorities to enhance Equip’s visibility and thought leadership in the industry.
Collaborate with cross-functional leaders to align research priorities with broader organizational goals and strategy.
Oversee the full research lifecycle, from concept development and study design through analysis and publication.
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.
Act as a player/coach, working alongside Care Extenders to build their skills in everyday situations and to directly support members in more challenging situations or as needs arise.
Build communication strategies to ensure the team is engaging and building relationships with the member cohort in order to support members in reaching their goals.
Lead our Care Extender team to ensure member needs are assessed adequately and that all members have an appropriate care plan and are making consistent progress toward their goals and graduation from the program.
Mindoula delivers outcomes to our health plan partners through its Interpersonal Violence Reduction Program. Their team of Care Extenders empower members to actively participate in improving their own health and wellness through personalized case management that targets each member’s specific needs.
Stand up and run the daily clinical operations for PIN/CHI delivery.
Define the care team structure, supervision ratios, and operating cadence.
Ensure billing-ready documentation is completed correctly every time. Partner with Compliance + RCM support to prevent leakage/denials caused by ops errors.
Carewell is focused on providing the most trusted and reputable retail source for caregiving products. They have been recognized as one of the fastest-growing companies in the US.
Own analytics around scribe AI tools, ensuring outputs become clear reports and dashboards.
Monitor patient safety, adverse events, and near-miss reporting—integrating findings into continuous improvement.
Collaborate with clinical leadership on evidence-based clinical protocols, ensuring alignment with patient-centered care.
Midi Health is a fast-scaling virtual care company with a mission to transform the way healthcare is delivered. They focus on women’s health and whole-person care, delivering high-quality care through a modern, tech-forward platform, valuing innovation, collaboration, and patient-centered care.
Lead the development and execution of Care Access’s quality program across clinical, operational, and technology domains.
Build and maintain a risk-based, fit-for-purpose Quality Management System (QMS) that supports Care Access’s mission.
Collaborate with Operational Compliance, Product, Privacy, IT, and other functional partners to embed quality by design across systems and workflows.
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that often face barriers to care.
Set strategy for the domain, translating clinical and product strategy into a technical direction.
Lead managers and teams, build an inclusive culture, and grow future leaders.
Deliver treatment launches with rigor, owning delivery for clinical product initiatives.
Hims & Hers is a health and wellness platform that aims to help the world feel great through better health. They deliver personalized care for results and are a public company traded on the NYSE under the ticker symbol “HIMS” with a talent-first flexible/remote work approach.
Ensure departmental compliance with all applicable global regulations and Sarah Cannon SOPs.
Establish and lead the clinical operations strategy, setting departmental goals.
Promote strong cross‑functional collaboration with internal stakeholders.
McKesson delivers products to healthcare providers. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient, focused on creating an inclusive environment with strong values.
Ensure adherence to regulations and contractual obligations.
Develop and update compliance policies and SOPs.
Conduct internal compliance audits and report findings.
Equip is a virtual, evidence-based eating disorder treatment program. They aim to ensure that everyone with an eating disorder can access effective treatment, operating in all 50 states and partnered with most major health insurance plans. Since its founding in 2019, Equip has maintained a fully virtual environment.