Lead and support daily team operations, providing coaching, guidance, and professional development to team members.
Manage workflows, staffing, and performance to ensure service levels, KPIs, and quality standards are consistently met.
Coordinate training and process improvements while handling escalated customer issues with empathy and sound judgment.
Our partner provides insurance operations and customer-focused services across the United States. The company fosters a collaborative, inclusive culture centered on continuous improvement, employee development, and integrity.
Lead and develop a remote team of 8–12 Client Support Coordinators through coaching and clear expectations.
Oversee daily support operations, manage escalations, and drive continuous improvement initiatives.
Leverage performance data and AI-enabled tools to streamline workflows and enhance customer satisfaction.
The company provides personalized customer support across phone, chat, and email, using AI-enabled tools and data science to improve service delivery. It fosters a remote, collaborative culture that values continuous improvement, accountability, and customer-focused decision-making.
Lead a high-performing remote service team to drive exceptional customer outcomes and retention.
Coach and mentor 8-10 agents while using data to improve performance and operational efficiency.
Serve as a P&C insurance expert to ensure service quality, compliance, and cross-sell opportunities.
Trellis is a tech company behind Savvy, a licensed insurance agency, rewriting the insurance experience with clean design and a customer-first mindset. We're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures, with a remote-first team that moves quickly and builds with intention.
Coach and support a team of overnight customer support agents, ensuring exceptional service and quick issue resolution.
Monitor calls, emails, and chats for quality assurance, providing frequent agent feedback to improve performance.
Identify root causes of recurring customer issues and collaborate with cross-functional teams to develop scalable solutions.
Mudflap is modernizing the $1 trillion trucking industry by helping over 100,000 underserved small businesses save on fuel, processing billions in annual payment volume. Backed by top-tier investors and included in the Forbes Fintech 50, the company is a profitable fintech startup with a team from Disney, Uber, Google, and more.
Lead the day-to-day Support function and own response times, quality, and ticket resolution.
Make sure customers get fast, helpful answers with exceptional service and resolve issues quickly.
Track team performance, create processes, and partner with other teams to improve workflows.
Property Leads delivers high-quality, motivated seller leads to real estate investors and is expanding into home services. We're a large, data-driven company that participated in 50% of off-market home sales in the last 12 months, and we care about results.
Lead Community Events interns, set expectations, and promote accountability and collaboration.
Oversee speaker series, campus outreach, and networking events while collaborating with leadership on the College Campus Initiative.
Maintain remote operations through Slack, Zoom, and Google Workspace, delegating tasks and reporting progress to leadership.
We reduce partisanship and promote effective solutions to America's challenges through a media outlet, educational materials, and facilitated dialogue. Powered by America's youth, we are a collaborative, mission-driven nonprofit offering leadership development and flexible remote work.
Coordinate destination-based event logistics and travel arrangements
Communicate with clients to gather information, confirm plans, and provide timely updates
Maintain organized records and review all event details for accuracy and completeness
Aisles & Abroad specializes in planning and coordinating destination-based events and travel-related logistics. The company fosters a supportive, collaborative team environment with structured onboarding and ongoing growth opportunities.
Oversee daily workflow, staffing coverage, and ticket distribution for the email support team.
Provide coaching, quality assurance, and escalation management to improve team performance and customer satisfaction.
Track KPIs, identify trends, and recommend process improvements to optimize efficiency.
This role is offered by a partner company through Jobgether, focusing on customer support in the e-commerce, health, and wellness space. The company emphasizes a fast-paced, fully remote environment where team members are supported through coaching and operational improvement.
Oversee remote patient access operations, including registration, insurance verification, prior authorizations, and scheduling, while meeting service-level agreements.
Lead and develop Patient Access Supervisors, using analytics and AI tools to improve productivity, quality, and operational visibility.
Collaborate with senior leadership and clients on implementations, escalations, and continuous improvement initiatives.
Our partner is a healthcare technology company focused on improving patient access through AI-powered tools and efficient operations. It is a fast-growing, collaborative environment committed to innovation and patient-centered care.
Coordinate event details and travel-related arrangements, including timelines, reservations, and logistics.
Communicate with clients to gather information, confirm plans, and provide timely updates and follow-ups.
Maintain organized records of client plans while ensuring accuracy and completeness of all details.
Aisles & Abroad is a company specializing in event and travel coordination services. They offer a supportive, collaborative remote work environment with opportunities for professional growth.
Take requested conversations from warm leads—no cold calling.
Explain financial-protection options simply and help clients enroll when it's a fit.
Keep a clean follow-up rhythm and build a path into leadership.
Global Elite Empire Consultants is a remote financial services company focused on helping clients understand and select financial-protection options. The company emphasizes coaching and career growth for competitive, self-driven individuals.
Lead and mentor a remote service team to deliver excellent customer support.
Define KPIs to monitor efficiency, satisfaction, and service quality.
Act as liaison to clinical staff, triage O&P devices and manage customer communication.
Hanger is the world's premier provider of orthotic and prosthetic (O&P) services and products. With 160 years of clinical excellence, Hanger employees touch thousands of lives daily and foster a culture of empowerment.
Lead daily operations and provide hands-on leadership for a virtual legal support team serving attorneys nationwide.
Manage workflows, monitor workloads, and coordinate resources across multiple time zones to meet deadlines.
Partner with senior leadership to improve efficiency, service quality, and team performance in a remote legal environment.
Provides virtual administrative support services to attorneys and professional staff across the United States. The company values professional growth, collaboration, and adaptability in a fast-paced legal environment.
Assist with organizing destination event details, timelines, and logistics.
Support coordination of travel arrangements and communicate confirmations clearly.
Maintain accurate records and track event components to ensure schedules are met.
We are a destination event planning company focused on coordinating memorable events in various locations. We foster a collaborative and supportive team atmosphere, offering structured guidance and ongoing support to our employees.
Coordinate event plans and travel-related scheduling for clients.
Manage timelines, logistics, and client information through digital platforms.
Track progress and provide clear communication on confirmations and next steps.
Aisles & Abroad provides event and travel planning coordination services in an online environment. They foster a supportive, team-oriented culture with flexible remote work and guided onboarding.
Design and lead internal operations for a fully remote company, reporting directly to the CEO.
Build systems, processes, and cross-functional execution to turn leadership priorities into results.
Represent leadership, strengthen employee experience, and develop the operations team.
Vetcove modernizes the animal health industry through a procurement marketplace, ecommerce platform, and practice management software used by more than 25,000 veterinary hospitals. The company is a fast-growing, mission-driven team backed by Y Combinator and top venture investors, focused on helping veterinary organizations prioritize patient care.
Build and lead the Customer Success team, owning support and leading Wildfire Response Specialists during active fire events.
Design 24/7 coverage, on-call rotation, and escalation paths to deliver fast, calm customer help at any hour.
Partner with Engineering, Field Service, and Product to resolve issues and turn customer feedback into product improvements.
Frontline builds wildfire defense systems combining exterior sprinklers and connected software to protect homes from ember ignition. Founded in 2017, the mission-driven company was named a TIME Best Invention 2025.