Source Job

• Coordinate and adjust caregiver schedules throughout the day to ensure seamless service delivery.
• Manage same-day schedule changes and care requests while responding to caregiver and client communications in real time.
• Collaborate with the operations team to maintain accurate documentation and resolve urgent issues as they arise.

Tandem Care provides targeted care and on-demand services to clients in need of home care support. They foster a collaborative, fast-paced team environment where ownership and responsiveness are key to keeping operations running smoothly.

• Serve as primary point of contact for rater support, answering tickets and resolving inquiries within SLAs.
• Monitor rater well-being, identify pain points, and coordinate solutions with Operations and IT teams.
• Manage account access workflows, process data using spreadsheets, and maintain SOPs and knowledge base content.

Welo Data is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They have a global network of 500,000+ vetted experts spanning 300+ languages and locales, focusing on data integrity and workforce trust.

• Monitor caregiver arrivals and evening shifts in real time, responding to texts and calls.
• Handle last-minute call-outs by finding replacement coverage and communicating updates.
• Document all activity accurately in CRM and leave a concise handoff for the morning team.

Tandem Care is a home care company that ensures older adults receive dependable care by coordinating caregivers and schedules. Though the team size is not specified, the culture is described as fast-paced, collaborative, and supportive, with a focus on meaningful work.

• Contact physicians and medical facilities by phone to obtain accurate cause-of-death information and required signatures.
• Review, verify, and document medical information per state regulations, keeping precise records.
• Enter case data into the death certificate filing system promptly and accurately, following data entry standards.

Meadow is reimagining end-of-life care by modernizing cremation services. They have become the largest cremation provider in Los Angeles with an 80+ NPS, serving hundreds of families monthly, and are scaling across the U.S. with a global team that values high standards and deep empathy.

• Provide administrative and operational support to multiple Renewal Managers, including reviewing documentation and coordinating cross-functional follow-up.
• Own and maintain the Renewal Team's operational calendar, monitor deadlines, and escalate roadblocks.
• Support special projects focused on improving operational efficiency and maintain standard operating procedures.

Angle Health is an AI-native, integrated healthcare company replacing legacy systems with modern infrastructure to make healthcare accessible and easy to navigate. They are a startup backed by world-class investors, with a team experienced in running large hospitals and health plans, and offer rapid career progression opportunities.

• You will process sponsorships, coordinate onboarding, and manage the Exhibits inbox.
• You will learn Marketo to customize emails and launch campaigns, and manage Squarespace for website updates.
• You will coordinate Basecamp follow-up tasks and monitor sponsorship inventory.

Total Health Oncology is a leading provider of oncology medical education, producing nationally recognized conferences that connect healthcare professionals with the latest advancements in cancer care. We're a growing, entrepreneurial team that thrives on innovation, teamwork, and delivering exceptional experiences.

• Manage post-PTO service requests requiring site visits from intake through scheduling and execution readiness.
• Triage cases, define scopes of work, select service resources, and maintain accurate case pipelines in Salesforce.
• Communicate with customers proactively, review partner quotes and invoices, and collaborate with internal teams to resolve blockers.

Palmetto is a leading clean tech company accelerating the transition to a clean energy future through innovative software, financial products, and services for whole home electrification. We foster a promote-from-within culture with unlimited PTO, medical, dental, vision, paid parental leave, and retirement plans, prioritizing people, planet, and profit.

• Manage the entire family care journey from lead nurturing to discharge, focusing on retention and satisfaction.
• Lead and develop a Customer Success team, fostering accountability and empathy in every interaction.
• Design data-driven processes, track KPIs, and collaborate cross-functionally to optimize family experience.

Coral Care builds a marketplace connecting families with trusted local pediatric therapy providers who accept insurance. It is a fast-growing, fully distributed company with a culture of compassion, collaboration, and momentum.

• Ensure on-time execution of five event-type campaigns (webinars, events) using documented templates and checklists.
• Manage campaign workflows, email sends, and platform setups in HubSpot, Customer.io, Zuddl, Sanity, and Sequel.
• Keep Asana updated in real time and escalate risks to maintain team transparency and flawless delivery.

Operatus builds scalable, data-driven RevOps solutions to empower companies at every growth stage. They are a fractional RevOps partner focused on subject matter expertise, clear communication, and professionalism, aiming to be a hub for accelerated learning and growth.

• Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
• Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
• Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.

Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.

• Serve as the first point of contact for members, triaging communication and coordinating with Maternity Navigators.
• Schedule and confirm visits, verify insurance, and maintain real-time visibility into care team schedules.
• Build ongoing relationships with members through proactive outreach and help them access non-clinical supports like transportation and WIC.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities, with a focus on Black, Brown, and Indigenous families. They are a small startup building trust-based engagement and wrap-around support for expectant mothers.

• Act as the primary overnight contact for urgent situations involving international students and host families, providing crisis de-escalation and initial intervention.
• Document incidents accurately, maintain detailed case notes, and coordinate with internal teams to escalate complex cases.
• Support placement activities and perform administrative tasks such as data entry, file management, and system updates during overnight shifts.

This position is listed on behalf of a partner company, which manages all applications and next steps. They operate in the international student support space, matching students with host families and providing emergency support services. The company is mission-driven, with a focus on student well-being, and offers a fully remote overnight role with training and onboarding provided.

• Serve as a primary point of contact for patients through phone, email, and in-app messaging.
• Partner with cross-functional teams to ensure coordinated support throughout the care journey.
• Resolve non-clinical inquiries while delivering a positive, patient-centered experience.

Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. The company has grown from a single innovation into a complete sleep health company with an international team across the US, France, and Belgium, and values clarity, trust, collaboration, and compassion.

• Support end-to-end implementations from kickoff to go-live by coordinating tasks, timelines, and stakeholders.
• Configure Humanly's platform and support integration setup to match customer workflows.
• Provide clear customer communication and partner with internal teams to keep projects moving forward.

Humanly builds AI-native hiring software that delivers pre-vetted candidates on demand for high-volume hiring. With a global team and a $25M Series B, they foster a culture of ownership, speed, and integrity.

• Develop a solid base knowledge of all Affinitiv products and solutions managed by the Marketing Services Team.
• Establish strong communication lines with the Client Success Consultant Team to ensure client needs are met.
• Collaborate with internal departments to fulfill contracts and resolve issues pertaining to the products and solutions you support.

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. They are an award-winning company with over 20 years of expertise, working with over 6,500 dealerships, and foster a fast-paced, team-oriented culture.

• Coordinate the closing process from home sale to closing within company time frames.
• Manage communications with buyers, lenders, and agents to set close dates and walkthroughs.
• Maintain accurate backlog tracking and generate daily closing status reports.

We are one of the nation's largest homebuilders and an industry leader in online home sales, focused on building sustainable, affordably priced homes. We provide our team members with resources, opportunities, and benefits to build successful careers.

• Complete biopsychosocial assessments to identify clinical, behavioral, and social needs.
• Proactively identify and resolve care gaps in patient records, ensuring timely clinician review.
• Coordinate referrals, follow-up appointments, and community-based care support services.

Knownwell provides weight-inclusive healthcare for all, offering weight management, primary care, nutrition counseling, and health coaching. They are backed by $50M in funding, scaling fast to expand access to evidence-based obesity care nationwide.

• Track caregiver attendance and reliability metrics for leadership reports.
• Draft and organize HR documentation and employee records.
• Maintain company SOPs and internal knowledge base articles.

Tandem Care provides home care services to older adults, ensuring exceptional care through strong operational systems. They are a small team focused on continuous improvement and supporting caregivers.

• Coordinate and provide accurate patient demographics to the billing department.
• Review transport documents and patient care reports for accuracy and completeness.
• Make outbound calls to follow up with medical crews and agencies to obtain missing information.

Air Methods is a provider of air medical transport services. They are a large organization with a culture focused on safety and patient care.

• Coordinate client booking requests, schedules, and reservation details.
• Communicate with clients to gather preferences and provide timely updates.
• Maintain organized records and ensure a seamless experience from request to confirmation.

Aisles & Abroad provides booking coordination services to clients. The company offers a supportive and collaborative remote work environment with opportunities for growth.