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• Manages complex enterprise-grade product deployments and oversees project-level change management.
• Ensures project milestones and deadlines are met and associated documentation supports customer acceptance.
• Works with business and IT leaders to define the vision, scope and delivery timelines for project deliverables.

Axon's mission is to Protect Life with their ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful with a culture that values diverse perspectives and empowers employees to drive real change.

• Build and scale Success & Services processes and tooling.
• Drive Success for the long tail of our customer base, helping rapid and efficient expansion with smaller customers.
• Design and execute programs to drive impact at scale for our SMB customers.

CompScience is a high-growth startup on a mission to prevent 1 million workplace injuries through technological innovations, ensuring that everyone can go home safe.

• Serve as the central facilitator across the business.
• Own the day-to-day project management for SaaS, DaaS, and Managed Services initiatives.
• Facilitate cross-functional collaboration between Sales, Product, Delivery, Marketing and Customer Success to align project outcomes and customer goals.

Kodiak Solutions transforms the healthcare industry through cutting-edge, technology-driven solutions specializing in healthcare finance, unclaimed property, risk management, and revenue cycle management. They offer cloud-based systems, automated workflows, and advanced data management tools designed to address healthcare's unique challenges.

• Serve as a thought leader on SPM ServiceNow
• Demonstrate of solutions, both standard and tailored to prospects and existing customers
• Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers

ServiceNow's technology makes the world work for everyone. They serve approximately 80% of the Fortune 500 and are known as one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Identify areas of risk and takes steps to prevent customer or revenue churn. Responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans. Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Identify areas of risk and takes steps to prevent customer or revenue churn.
• Work closely with Sales Teams to define and execute product adoption and customer retention plans.
• Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Develop a deep knowledge of our product and help customers through the implementation lifecycle.
• Gather and interpret customer requirements and configure the AuditBoard solution.
• Serve as a project manager for implementation projects and maintain project status.

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.

• Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
• Help drive the operational cadence of various businesses and functions.
• Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

• Lead complex ServiceNow projects from planning to go-live, ensuring measurable added value for clients.
• Manage scope, timeline, budget and quality, acting as the main point of contact for clients and facilitating meetings.
• Ensure agile methodologies are in place while coaching team members and product owners.

As an international, technology-independent consulting company with over 25 years of experience, we are proven experts for digital strategies.

• Manage accounts strategically, focusing on existing customers and land-and-expand approaches.
• Engage with various lines of business at the C-level and below, representing the entire Celonis process intelligence platform.
• Drive complex sales cycles, orchestrating virtual teams including business development, marketing, and customer success.

Celonis is the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. They believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

• Drive business across EMEA and APAC.
• Onboard new and exciting clients.
• Shape our approach to acquiring new customers.

nPlan is a Series B startup backed by leading investors, including GV (formerly Google Ventures) and Chevron Technology Ventures. Their technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions.

• Lead end-to-end onboarding for clients, providing product walkthroughs and setup guidance.
• Maintain daily contact with clients, addressing questions and offering product support.
• Monitor product usage and provide recommendations to help clients achieve success.

Belkins Group is a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries.

• Lead and develop a team of Project Managers, ensuring strong project execution and clear communication.
• Build and refine standardized project delivery processes and workflows to drive consistency.
• Evaluate and optimize the use of systems like ServiceNow for project tracking and reporting.

Coretelligent, founded in 2006, provides managed IT solutions, specializing in cybersecurity and cloud services. They cater to industries like finance, life sciences, and technology, and have a presence across the U.S., emphasizing a culture that values its employees and offers career growth.

Plays a pivotal role in executing and scaling global growth initiatives. Supports the execution of high-impact Programs and establish frameworks and processes for future growth. Ensures cross-functional alignment across the organization.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. Plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success. Partners with C-level executives, guides seamless delivery of business transformation, and fosters collaboration with ServiceNow’s teams and strategic partners.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Play a crucial part in business processes and system optimization.
• Develop project plans and collaborate with various stakeholders to drive progress.
• Enhance operational efficiencies and resource utilization.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

Collaborate with senior stakeholders to align on strategic goals, document requirements, and lead more complex implementations. Analyze current processes and workflows to identify improvement areas, define measures to evaluate improvement using the ServiceNow platform, and share insights with product teams. Coach and mentor junior team members on solutioning, building expertise, and project challenges as they arise.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Lead Client Relationship & Delivery Success, oversee transition from implementation to PPS, and serve as primary point of contact.
• Drive Client Adoption, Value and Growth by monitoring adoption trends, leading business reviews, and identifying upsell opportunities.
• Enable Operational Excellence by maintaining client documentation in Salesforce, collaborating with teams, and contributing to best practices.

CrossCountry Consulting is an advisory firm that provides solutions spanning accounting and risk, technology-enabled transformation, and transactions. They partner with clients to solve challenges and deliver present and future value, and have earned awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work.

• Provide strategic leadership to clients.
• Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes.
• Manage all Executive relationships between ServiceNow and assigned clients.

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They provide an intelligent cloud-based platform that connects people, systems, and processes for over 8,100 customers, including 85% of the Fortune 500®.