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• Supervise and coordinate the activities of the NOC to ensure the availability, reliability, and efficiency of our network infrastructure.
• Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions.
• Develop, implement, and maintain standard operating procedures and best practices for the NOC team.

Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. They are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan.

• Provide technical support to clinical facilities, healthcare providers, and internal staff.
• Resolve technical issues related to software, hardware, and systems.
• Collaborate with departments to deliver world-class support services and ensure customer satisfaction.

Skilled Wound Care provides technical support to clinical facilities, healthcare providers, and internal staff. They are dedicated to providing exceptional technical support to clinical facilities, healthcare providers, and internal staff.

• Provide first-level help desk support through service ticket systems
• Monitor and escalate technical issues as needed
• Communicate clearly and effectively with internal teams to resolve problems

Solvo Global is an innovative company with a great culture. They are looking for proactive and communicative individuals eager to learn and grow professionally through hands-on experience.

• Provide onsite technical support for hardware, software, and network issues for our Mexico peers.
• Manage onboarding and offboarding of IT equipment, ensuring smooth transitions for new hires and departing employees.
• Install, configure, and maintain desktops, laptops, printers, peripherals, and audiovisual equipment.

Vonage is a global cloud communications leader. They help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through fully programmable-based unified communications, contact center solutions, and communications APIs.

• Evaluate AI models in your field using your professional experience.
• Assess content and provide structured feedback to improve the model's understanding.
• Work is remote, asynchronous, and flexible with no minimum hour commitment.

Handshake is connecting students to early talent. They are running an AI research project where they are looking for people in different areas of expertise.

• Combine remote technical work with on-site field engineering.
• Support emergency communications centers in connecting systems.
• Work with customer IT teams for successful integration.

They provide solutions for emergency communications centers. The company seems to value customer support and technical implementation.

• Provide high-quality technical service and earn customer trust.
• Deliver actionable product suggestions to the engineering team.
• Strengthen the team through clear documentation and peer training.

Meter is redefining the future of enterprise networking. They build and deploy networks at scale for ambitious companies and enduring institutions like Bridgewater, Lyft, and Reddit.

• Monitor network performance and system alerts using various monitoring tools.
• Respond to network incidents and outages, providing timely resolution to minimize downtime.
• Perform routine network maintenance and updates to ensure system reliability and security.

HIKINEX is seeking a skilled and motivated NOC Technician to join their team. They are responsible for monitoring and maintaining clients' network infrastructure, ensuring optimal performance and uptime.

• Monitor, operate, and support day-to-day network systems.
• Identify network issues, investigate root causes, and support corrective and preventive actions.
• Contribute recommendations for improvements to network systems, tools, and processes.

Ting Internet is a leading fiber Internet provider in the United States. At Ting and Tucows, they embrace a people-first philosophy that is rooted in respect, trust, and flexibility and is backed by outstanding resources and talent.

• Educate, train and supervise System Support Engineers.
• Guide and manage weekly and monthly activity schedules of Systems Support Engineers.
• Maintain close communication with the Regional Director, Sales.

Kyocera Document Solutions America, Inc. provides document solutions. They are a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan.

• Receive and respond to inbound incident requests from clients and external users via phone, email, or ticketing system.
• Perform advanced troubleshooting of desktop, network, and application incidents—including connectivity, VPN, VLAN, and access issues.
• Maintain detailed documentation and progress notes on all support tickets and client communications.

Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.

• Respond to inbound support requests via phone, chat, and email
• Troubleshoot software behavior, configuration issues, and data related problems
• Maintain accurate and detailed case documentation within the ticketing system

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.

• Respond to customer support requests via multiple channels.
• Diagnose and resolve common issues, communicating findings to customers.
• Escalate complex issues with clear documentation and context.

SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. They are entering an exciting phase of accelerated growth after doubling their customer base over the past year.

• Interact with customers, providing service information and intake.
• Triage reported issues to advise service technicians.
• Document issues in the ticketing system and communicate via various channels.

Hikinex is dedicated to ensuring customers receive exceptional service. They likely have a customer-focused culture.

• Oversee daily operations of all technical departments.
• Ensure SLA adherence and quality control.
• Partner with Client Success on service reviews.

SugarShot is an information technology company with practice areas in Cybersecurity, IT Support and Professional Services. They are growing quickly, been honored on the Inc. 5000 3 years in a row, and have excellent opportunities for great people who are looking to make a real difference in the market place.

• Manage calendars and inbox tasks, coordinate meetings, and handle confidential information with discretion.
• Coordinate and facilitate leadership meetings and quarterly business reviews across time zones.
• Lead cross-functional projects and events, ensuring effective planning and execution.

We are currently looking for a Remote Executive Assistant, Engineering. In this role, you will act as a vital strategic partner to senior executives in the Engineering department, ensuring streamlined communication and operational efficiency.

• Owns the HVAC installation work order dispatching and survey completion administrative tasks.
• Oversee the scheduling and coordination of crane services for equipment deliveries and installations.
• Ensure utmost customer satisfaction throughout the work order systems.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

• Schedule service calls to field service technicians throughout the US based upon priority level and location.
• Create service tickets and route them to various service agencies; act as a liaison between clients and field technicians.
• Provide excellent customer service to both internal and external customers via direct contact, phone, or online services.

I don't have enough information to provide a company description. I am sorry, I cannot fulfill this request.

• Manage scheduling and dispatch for residential service calls in our NH & ME market areas
• Serve as the primary point of contact for customers regarding scheduling and service updates
• Track and analyze service performance metrics to identify areas for improvement

Heritage Home Service values its employees, customers, and the quality of its service. They seek to provide a workplace free from discrimination and harassment, valuing diversity.

• Operate, maintain, and troubleshoot network infrastructure.
• Ensure smooth operations in line with critical infrastructure requirements.
• Continuously improve the reliability and security of network services.

Deutsche Telekom IT Solutions Slovakia has been inextricably linked with the Košice region since 2006, becoming one of the founding members of Košice IT Valley. The company has grown to be the second-largest employer in the eastern part of the country with more than 3900 employees; they proactively find new ways to improve and transform into a provider of innovative information and communication technology services.