Investigate billing discrepancies, artificially inflated traffic, and fraud using data analysis.
Negotiate and resolve disputes with customers and carriers, building data-backed cases.
Own the end-to-end lifecycle of disputes and create dashboards to track key metrics.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Assist customers with natural gas billing inquiries and account issues.
Process payments and update account information accurately.
Handle customer concerns professionally and escalate when needed.
Five Star Solutions provides customer service support for natural gas utility accounts. They emphasize diversity and professionalism, though company size is not disclosed.
Lead Billing Support through change management and operational rigor.
Turn billing data into performance stories and recommendations for leadership.
Influence cross-functional partners and build scalable workflows in a fast-paced startup.
Rula is a remote-first mental healthcare company dedicated to making mental health care work for everyone. They are a startup with a culture of inclusion, supporting employees in feeling safe, seen, heard, and valued.
Own the end-to-end billing cycle in Xero, ensuring accurate and timely invoicing for new and existing customers.
Investigate and explain ARR movements (new business, expansion, contraction, churn) with clear commentary.
Set up new customers with correct pricing, terms, and resolve billing queries as the single point of contact.
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. We are a global team growing rapidly across APAC, NA, and EMEA, with a world-class eNPS score of 78.
Provide knowledgeable and timely support by answering billing-related questions for MatrixCare's Home Health, Hospice, and Private Duty Care applications.
Diagnose and resolve complex financial or billing issues through phone and electronic communication, ensuring high-quality customer service.
Contribute to a comprehensive knowledge base by documenting new issues, frequently asked questions, and effective resolutions.
MatrixCare, a subsidiary of ResMed, provides cloud-based software platforms for home health, hospice, and post-acute care organizations. ResMed is a global leader in health technology with a diverse and inclusive culture that encourages innovation and individual expression.
Prepare, review, and issue complex customer invoices, ensuring accuracy and alignment with contractual terms.
Monitor customer accounts, manage collections, and resolve billing discrepancies with minimal supervision.
Support month-end close activities and maintain accurate records of accounts receivable.
Dragos is a global leader in OT cybersecurity, protecting critical infrastructure systems. We are a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Manage collections, refunds, and bookkeeping journal entries while supporting sellers and customers.
Process payment issues in Salesforce, Excel, Stripe, and ERP systems with financial precision.
Streamline accounts payable/receivable workflows and maintain sales tax exemption records.
RYZ Labs is a startup studio founded in 2021 by entrepreneurs with experience at major tech companies and consumer brands. They build industry-defining companies with remote teams distributed across the US and Latin America, focusing on innovation and collaboration.
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system.
Independently manages complex call escalations from team members in a high-volume billing Call Center.
Assists with training and mentoring new and existing staff and provides support to level I team members.
Henry Ford Health is a leading academic health system providing a comprehensive continuum of care across Michigan and beyond. With 12 hospitals and hundreds of ambulatory locations, the organization empowers team members to grow their careers and make a meaningful difference.