Source Job

• Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients.
• Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
• Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.

Zócalo Health is a tech-driven healthcare provider built specifically for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors, aiming to improve the lives of communities with culturally competent primary care, behavioral health, and social services.

• Build and lead Zócalo Health’s prior authorization function.
• Design and implement scalable processes for authorization intake, submission, tracking, and follow up.
• Hire, develop, and manage a team responsible for authorization operations.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.

• Play an active role in member registration and enrollment, including organizing community engagement and outbound outreach calls/texts.
• Engage with a panel of assigned members to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence support, and resource sharing.
• Serve as the primary relationship holder for members with behavioral health needs; provide consistent outreach, follow-up, and re-engagement support, including after ED/inpatient discharge when applicable.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. They combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.

• Engage and enroll eligible health plan members in supportive care services.
• Educate members on Tuesday Health’s service offerings and support ongoing engagement.
• Provide ongoing telephonic customer service to members and their caregivers.

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers and are shaping the future of community-based palliative care nationwide.

• Maintain and organize Greenhouse (ATS) to ensure all candidate records are accurate.
• Review incoming resumes and route candidates to the appropriate roles and hiring teams.
• Flag gaps or delays in the hiring process and support interview scheduling.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the healthcare system. Founded in 2021, Zócalo Health is backed by healthcare investors and is scaling rapidly across states and populations.

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
• Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.

• Establish operating cadence that aligns clinical operations around shared priorities.
• Design and implement a company wide operating rhythm.
• Partner closely with Regional General Managers to ensure markets operate with clear accountability.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the healthcare system. Founded in 2021, it's backed by leading healthcare investors and is scaling rapidly across states and populations.

• Provide a seamless, high-quality support experience to members
• Assist members with insurance education, eligibility, and enrollment support
• Submit applications to carriers and own cases through approval

Vitable is a health benefits platform making healthcare better for employers of everyday workers. They bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Vitable is growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker.

• Deliver high-quality adult primary care via video and asynchronous telemedicine — 36 clinical hours per week.
• Care for a diverse patient population including Medicare and Medicaid beneficiaries.
• Collaborate with our subspecialist network across medical and surgical disciplines.

General Medicine is a national, tech-enabled medical group delivering comprehensive adult care through telemedicine. Founded by the innovators behind PillPack (acquired by Amazon Health), our mission is to make accessing care as seamless as shopping online.

• Own high-volume inbound patient and provider communication queues.
• Serve as the first point of contact for patients, resolving inquiries in real time.
• Act as a reliable liaison between patients and their care teams.

Oshi Health is revolutionizing GI care with a digital clinic model, providing convenient access to an integrated and multidisciplinary care team. They are dedicated to creating a workplace that prioritizes their team and fosters inclusivity, reflected in their "Best Place to Work" awards.

• Assess member needs in physical health, mental health, and social supports.
• Oversee the development of client care plans and goal settings.
• Connect clients to social services, advocate for their needs, and ensure documentation.

Vynca is dedicated to transforming care for individuals with complex needs, fostering a close-knit community committed to caring for each other and the people they serve. Guided by core values like excellence and compassion, Vynca empowers employees to make a profound difference in providing comprehensive care for more quality days at home.

• Directly responsible for the growth of “sold” providers and the subsequent patient demand and starts within your territory.
• High-velocity, "boots-on-the-ground" sales position requiring you to be in the field at least three days per week.
• Own the full sales cycle—leveraging provided lead lists to drive aggressive outbound sourcing, consulting, and closing providers.

Rula is dedicated to treating the whole person, not just the symptoms. Rula is a remote-first company that is passionate about making a positive impact on the lives of those struggling with mental health issues.

• Handle inbound calls and chat boxes from our members regarding Sidecar Health’s products and services.
• Provide excellent customer service in a timely and positive manner.
• Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience.

Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. Their team comes from diverse backgrounds and shares a desire to fix a broken system, making healthcare personalized, affordable, and transparent.

• Receive and respond to prescription refill requests through various communication channels.
• Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
• Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, it delivers positive healthcare experiences and improves outcomes.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings
• Assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.

• Help patients access care more quickly by ensuring referrals are processed smoothly.
• Support Midi’s rapidly growing network of health system partnerships.
• Directly improve the experience for referred patients.

Midi Health is expanding its health system and provider partnerships. They're committed to pay equity and ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

• Provide a warm welcome and guidance to prospective patients exploring our services.
• Gather comprehensive information from initial inquiries to facilitate appropriate matching with clinicians.
• Explain our services, fees, and payment policies with clarity and professionalism.

Aligned Modern Health is creating a new standard of healthcare. As the largest evidence-based holistic healthcare practice in the Midwest, they operate 16 clinics across Chicago with a rapidly expanding telehealth practice that is currently serving patients in 20+ states and growing.

• Support the discovery and documentation needed for payer data integrations.
• Transition payer data integrations from reactive troubleshooting to proactive monitoring.
• Support key business functions including MA Stars, MA Risk, and financial monitoring.

Aledade empowers independent primary care practices to deliver better care to their patients. They are the largest network of independent primary care in the country, focusing on value-based contracts across various health plans.

• Processes approved physician orders.
• Completes and submits all required documentation in an accurate and timely manner.
• Develops and maintains accurate files on each key referral source to provide the location with client information needed to build strong client and branch ties and deliver customer satisfaction.

CommonSpirit Health is a full-service health care organization that believes the best place for our patients to heal is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of patients and the health of the communities they serve.