Source Job

US

  • Lead strategic customer relationships and ensure exceptional experiences for high-value small and medium business clients.
  • Collaborate closely with cross-functional teams to drive adoption, retention, and success metrics, acting as the trusted advisor to key stakeholders.
  • Influence product adoption, optimize workflows, and shape customer success initiatives in a fast-paced, high-growth environment.

Data Analysis Relationship Building Account Management Communication Problem Solving

20 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

Europe

  • Develop and implement a global revenue management strategy.
  • Define pricing policies and optimize pricing for clients.
  • Manage forecasts, budgets, and activity reports.

Septeo is a leading software company in Europe experiencing rapid growth and transformation. They are known for their collaborative and engaged teams that work together with simplicity, conviviality, and trust, focused on providing software solutions for significant life events.

16w maternity

  • Responsible for collections and appeals from various Federal, State, & Third Party (HMO, PPO, IPA, TPA Indemnity) payers.
  • Optimize payment reimbursements by reviewing accounts for billing accuracy and health plan coverage.
  • Process an appeal, resubmit/rebill, or forward claims for adjudication as necessary.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Forbes recently named them one of America's Best Startup Employers for 2025, and they were awarded Great Place to Work certification in 2024.

Europe 4w PTO

  • Plan, design, and execute functional and non-functional tests for Shopify and e-commerce features.
  • Test new features, maintain existing functionality, and validate end-to-end user flows, checkout processes, and payment integrations.
  • Identify defects, create detailed bug reports, and participate in weekly release cycles.

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. The company has over 400 employees and fosters a culture of innovation and collaboration, providing employees with the freedom to make decisions and achieve brilliant results.

US

Assist in developing and testing new features for our security platform. Collaborate with cross-functional teams on data analysis and visualization projects. Contribute to software development tasks under the guidance of senior team members.

Symmetry Systems is the Data+AI Security company providing organizations the ability to innovate with confidence by addressing modern data security and privacy challenges.

$272,000–$368,000/yr
US Canada

  • Define and own the monetization strategy for 1Password’s developer platform.
  • Create the go-to-market strategy for platform capabilities.
  • Build and lead a lean, high-impact team over time.

At 1Password, we’re building the foundation for a safe, productive digital future, innovating the market-leading enterprise password manager and pioneering Extended Access Management.

Europe Central America South America

  • Directing the aesthetic for Mixbook's interactive art forms.
  • Producing comprehensive creative asset libraries.
  • Collaborating closely with Mixbook and internal teams.

Mixbook is the #1 rated photo book service in the US, empowering over 6 million people to design and share their one-of-a-kind stories. The company values collaboration, open communication, and a growth mindset, creating a workplace where you can thrive both personally and professionally.

North America

  • Drive the documentation lifecycle, ensuring on-time delivery synchronized with software development cycles.
  • Design and improve knowledge base articles, identifying content gaps and user needs to create educational materials.
  • Collaborate cross-functionally with technical writers, R&D teams, product owners, and subject matter experts to ensure documentation accuracy.

Intelerad's medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown.

US

  • Define what product design looks like at Atropos Health and be the primary owner of user experience across products.
  • Work end to end, from framing problems with stakeholders to shipping and iterating on experiences used by clinicians, health systems, and life sciences customers.
  • Establish and maintain the design system in partnership with engineering and contract designers.

Atropos Health develops GENEVA™ OS, an operating system for rapid healthcare evidence across a robust network of real-world data, aiming to transform healthcare.

US

  • Assist with developing and testing generative design and automation tools.
  • Support the creation and refinement of scripts in Dynamo or Python to improve modeling workflows.
  • Collaborate with designers and engineers to identify opportunities for digital optimization across projects.

Edged is a fast-growing provider of sustainable data centers and energy infrastructure.

$110,100–$170,700/yr
US Canada

  • Facilitate discovery and demo sessions to uncover customer challenges and showcase CRM solutions.
  • Build engaging, hands-on demos that highlight AI agents, automation, and workflows.
  • Partner with sales teams to translate technical capabilities into compelling stories for business and technical audiences.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

Canada

Write clean, modular, extensible and well-tested code that supports long-term maintainability and scalability. Design, build, and debug complex distributed systems across the full stack. Collaborate with engineers to design scalable, well tested, and well documented web architecture, including APIs and backend systems.

StackAdapt empowers marketers to reach, engage, and convert audiences with precision through its AI-powered marketing platform.

South America

  • Administrar y preparar documentación necesaria para gestión de RRHH.
  • Gestión de vacaciones, horas extras. Elaboración y seguimiento de contratos
  • Preparar documentación necesaria para los procesos de outsourcing.

Somos is an international team convinced that technology is the best answer to business challenges. Since 2016, they've been helping clients translate technology into success, with Swiss roots and a development team in Lima and throughout the region.

US Canada

The Account Executive is responsible for securing and growing revenue through the timely renewal of contracts. Craft strategies with internal partners such as Sales and Customer Success to secure every contract and generate incremental revenue through upsell and cross-sell. Focus on maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favourable contract terms, identifying additional product growth opportunities.

EcoVadis is the leading provider of business sustainability ratings, offering actionable insights into environmental, social, and ethical risks.

Cash Manager

NIQ
$55,500–$80,000/yr
US

  • Oversee daily cash positioning and funding across multiple entities, currencies, and banking platforms
  • Ensure adherence to internal controls, treasury policies, and regulatory requirements
  • Collaborate with finance teams on liquidity planning, investment decisions, and month-end reporting

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior.

  • Respond to customer issues independently following a standard protocol.
  • Resolve moderate technical hardware and software issues from customer contacts.
  • Proactively assist customers to avoid or reduce problem occurrence.

DXC Technology delivers mission critical IT services, helping customers modernize operations and drive innovation across their IT estate. They provide services across the Enterprise Technology Stack, focusing on business process outsourcing, analytics, and security, and are a large company with a global presence.

Mexico

  • Drive efficiency, scalability, and operational excellence across Karat’s services.
  • Support cross-functional initiatives and track key operational metrics.
  • Design systems that improve the quality and consistency of delivery.

Karat is the world's largest interviewing company, transforming organizations globally. They provide a system for technical leaders to control hiring, elevate their teams, and stay ahead, offering live interviews, analytics, and a robust interview performance dataset.

Canada

Drive innovation within the B2B vertical through strategic initiatives. Build scalable solutions across the vertical. Partner with cross-functional teams to enable revenue growth.

StackAdapt empowers marketers to reach, engage, and convert audiences with precision through its AI-powered marketing platform.

Europe

  • Develop and deploy credit scoring and behavioural models.
  • Design and run experiments to optimise approval rates.
  • Partner with product squads to embed decision logic into real-time systems.

Moniepoint is a global fintech building modern financial services for millions of people and businesses across high-growth markets.

Europe 5w PTO

Automate and streamline communication between cloud and on-prem systems. Manage, test and debug user access groups. Identify and fix security vulnerabilities in the access setup.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing.

Argentina

  • End-to-end management of paid media accounts to meet pacing and KPI requirements.
  • Own Paid Search strategy, project ideation, road mapping, & testing.
  • Generate reporting, writing insights, and communicating with the client for designated accounts.

Power Digital is a tech-enabled growth firm at the intersection of marketing, consulting, and data intelligence. They ignite revenue and brand recognition for leading and emerging companies globally and value diversity in backgrounds and experiences.