Design, develop, and execute comprehensive test strategies for Salesforce Service Cloud Voice and Amazon Connect.
Validate Salesforce configurations, Flows, integrations, and custom platform enhancements.
Collaborate with business analysts, developers, and architects throughout the Agile delivery lifecycle.
FormativGroup is a Salesforce consulting and implementation partner helping organizations transform through strategy and technology solutions. They are a PE-backed firm serving the middle market with deep technical expertise across cloud architecture and AI.
Define and drive enterprise test automation and quality engineering strategy across multiple products and platforms.
Establish testing standards, governance frameworks, and quality metrics for consistent software quality.
Partner with executive leadership to align quality objectives with organizational goals and oversee quality engineering teams.
VetsEZ supports the Department of Veterans Affairs by managing software products, middleware platforms, and health data integrations. The company offers a fully remote work environment and benefits including medical, dental, and vision insurance.
Plan and execute UAT and manual testing for enhancements, releases, and business workflows.
Perform end-to-end and integration testing across CRM, contact center, telephony, and APIs.
Test dialer and outbound contact center functionality including campaigns, routing, and call outcomes.
Miratech is a global IT services and consulting company that supports digital transformation for large enterprises. With nearly 1,000 professionals across 5 continents and over 25 countries, they have a culture of Relentless Performance and over 99% project success rate.
Design and execute test strategies for Salesforce Agentforce, including AI agent behavior and prompts.
Perform functional, regression, integration, UAT, and end-to-end testing across Salesforce environments.
Validate AI-generated responses for accuracy, compliance, and business alignment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to streamline the recruitment process, and this role is listed on behalf of a partner company.
Lead a quality engineering team to ensure high-quality software through robust testing practices.
Design and implement comprehensive testing strategies for APIs, integration patterns, and distributed systems.
Foster a collaborative environment, leveraging emerging technologies like Generative AI to improve engineering productivity.
The company operates in the technology and payments industry, focusing on large-scale solutions. They foster a collaborative, distributed culture with an emphasis on high-quality engineering and emerging technologies.
Support feature development by creating acceptance scenarios and writing automation tests.
Perform exploratory testing to uncover software defects and usability issues.
Guide teams in adopting best practices for quality and testing, including TDD and CI/CD integration.
Nortal is a digital transformation company that delivers complex solutions for global enterprises and public sector organizations. With over 25 years of experience and hundreds of employees, they foster a culture of autonomy, open communication, and respect for diversity.
Lead QA, IT, and Security teams to modernize processes and scale systems.
Set strategy for test automation, IT enablement, and risk-based security programs.
Coach teams, manage incidents, and translate technical risks into business decisions.
PadSplit is a company at the forefront of solving the affordable housing crisis. It offers a fully remote environment with a competitive compensation package including equity and unlimited PTO.
Execute manual and automated test cases to ensure product quality and reliability.
Apply API testing tools and integrate tests in CI/CD pipelines.
Collaborate with dev engineers and product teams to document defects and communicate results.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, with a collaborative culture focused on innovation and customer delight.
Lead and direct daily operations of the customer support organization, designing interfaces and KPIs for superior service.
Drive continuous process improvement to enhance performance metrics like first contact resolution and resolution time.
Manage and optimize the Amazon Connect CRM system, incorporating AI and automation to scale efficiently.
Oxio is the world's first telecom-as-a-service platform, democratizing telecom for brands and enterprises. They are a rapidly growing startup with a diverse team, offering flexible work and a competitive compensation package.
Lead and mentor a team of QA engineers to ensure high-quality software products.
Drive improvements in test automation, frameworks, and quality processes.
Partner with engineering teams to embed testing earlier in the development lifecycle.
Appfire develops software that empowers teams to collaborate seamlessly. With over 800 employees working remotely across 28 countries, they foster a culture of flexibility and ownership.
Build the QA foundation from scratch including risk maps, test cases, regression suites, and test environments.
Embed QA into the SDLC from requirements to release checklists, driving acceptance criteria and bug triage.
Own critical user flows for AI chat interactions, shopping recommendations, and product search.
Findies is transforming how people shop using non-linear AI experts. They are a fast-moving team that values speed, common sense, and ownership, with a focus on building from scratch.
You will oversee chat and contact center operations, create training materials and protocols to enable support teams to work independently.
You will improve customer service quality by analyzing support data and coaching staff on best practices.
You will configure and optimize the Amazon Connect platform, managing routing rules, automation, and workflows.
The New Jersey Innovation Authority deploys digital services to solve public interest challenges for New Jersey residents. The team uses data and modern methods, collaborating with stakeholders inside and outside government.
Design, develop, and maintain Node.js applications on AWS Lambda.
Build IVR and self-service workflows using Amazon Connect and Amazon Lex.
Develop integrations with enterprise systems, CRM platforms, and third-party APIs.
Brillio is a digital engineering and consulting firm that provides cloud, data, and AI solutions. The company has a global team and focuses on delivering innovative technology services.
Support and improve existing test automation for a CCaaS backend.
Identify and troubleshoot defects, and validate new features.
Ensure system stability, scalability, and compatibility with evolving product functionality.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, have a 99% project success rate, and a culture of Relentless Performance.
Lead, mentor, and develop the QA team, creating a collaborative and high-performing environment.
Define the QA team roadmap, priorities, and project plans aligned with business objectives.
Drive improvements to test automation, framework architecture, and quality processes.
Appfire creates software that empowers teams to break silos and collaborate seamlessly. They are a team of 800+ employees, working remotely across 28 countries, with a culture that values flexibility.
Perform quality assurance monitoring for all departments within the call center, including Operations, Enrollments, Customer Success, and Settlements Teams.
Evaluate customer interactions across phone, social media, email, and chat, and develop metrics for excellence to measure performance.
Create and track accurate, timely quality-monitoring reports, and communicate detailed feedback to all teams.
Above Lending is a next-generation financial services company that provides customized lending solutions to help everyday Americans break the cycle of high-cost debt and achieve financial well-being. The company is growing quickly and fosters a culture grounded in compliance, ethics, and technology built around the people it serves.
Design and execute comprehensive test strategies and test cases for web applications, APIs, and backend systems.
Perform manual and automated testing, including validating AI-generated code and features.
Collaborate with engineering and product teams to drive quality across the development lifecycle.
Austin Kake is a technology company that develops modern software products with an emphasis on AI-assisted development. They are a remote-first team with a focus on quality and continuous improvement.