Conducts comprehensive psychosocial assessments to identify patient and family strengths, barriers, and support needs through video technology and telephone calls
Provides grief and bereavement support to patients and families, including anticipatory grief counseling and funeral service assistance
Screens for and addresses mental health concerns including depression, anxiety, and caregiver stress
Conduct comprehensive biopsychosocial assessments for patients seeking SUD treatment.
Facilitate initial treatment planning through patient collaboration.
Ensure admission tasks and documentation are completed as required.
PursueCare is a mission-driven, patient-focused company that provides compassionate, judgement-free addiction recovery and behavioral health services to patients via telemedicine. Our inclusive and inspiring company culture empowers employees to be the best version of themselves.
Provide individual therapy through video sessions to adults with mental health conditions.
Collaborate with clinicians, perform patient assessments, and implement therapeutic interventions.
Maintain clinical documentation and help design therapy services for diverse patient populations.
FOLX Health is the leading health and wellness platform for LGBTQIA+ care, providing end-to-end services virtually and in person. We foster a culture of reliability, transparency, access, and agency, trusting our team to achieve individual goals and prioritizing joyful, affirming healthcare on one's own terms.
Conduct brief client assessments during initial calls.
Provide crisis support, facilitate client admissions, referrals, and resource navigation.
Schedule appointments and verify insurance to ensure a seamless client experience.
Kindbridge Behavioral Health is dedicated to transforming mental health care through compassion, innovation, and flexibility. It specializes in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools and is experiencing rapid growth.
Provide continuity of care and identify care gaps.
Complete assessments and assist with care plan development.
Advocate for resources and connect families with services.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special healthcare needs, delivering 24/7 virtual and in-home care. It enhances existing care teams by providing extra support with compassion and commitment.
Serve as the client liaison for all incoming intake calls.
Demonstrate knowledge of organizational structure and criteria to clients.
Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques.
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.
Collect, review, and track required documentation from caregivers and families.
Make outbound calls and respond to inbound inquiries to guide families through the documentation process.
Handle a high volume of phone interactions daily while maintaining professionalism, empathy, and efficiency.
Abby Care is making family care possible by training and employing family caregivers so they can get paid for the care they already provide at home. They are building a tech-powered, family-first care platform to improve health outcomes, and provide the best-in-class experience nationwide.
Provide outpatient services through our telehealth program.
We partner with commercial health plans, and are a licensed Medicaid and Medicare provider, seeing patients across the lifespan.
Free qualified supervision is offered (must meet qualifications).
Brave Health expands access to compassionate, high-quality mental health care by using technology. They are a community health-centered organization dedicated to ensuring that everyone has access to mental healthcare, especially those receiving healthcare through Medicaid.
Assist with outreach, engagement, and continuous support, providing regular check-ins and personalized care.
Develop and coordinate community resources to address medical, behavioral, violence prevention, and social service needs.
Assess risk, perform crisis interventions, and ensure safety through tailored safety plans.
Mindoula Health is committed to transforming the healthcare experience. They are a rapidly expanding team that provides virtual and in-person support to individuals and families affected by suicide ideation and attempts.
Answer incoming calls in a friendly and compassionate manner, engaging appropriately with the patient population.
Facilitate seamless transitions of care through collaborative pathways across multiple care settings to ensure the patient’s wishes are upheld.
Advocate for members by identifying barriers to care, ensuring they receive appropriate support and interventions.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. They are committed to improving patient outcomes and improving quality of life.
Assists in coordinating patient care with medical staff by reviewing and maintaining provider schedules.
Ensures patient-specific needs are met by arranging interpretation services as needed.
Prepares patients for virtual appointments by ensuring the patient has what is needed for their appointment.
Ascend Healthcare provides fully integrated, quality psychiatric and behavioral health services. They foster a professional, collaborative, and rewarding workplace culture, dedicated to making a profound impact on diverse communities through exceptional patient care.
Receives calls from hospice patients and families.
Assesses the needs of patients and families to coordinate care.
Manages patients’ pain and symptoms pursuant to physicians’ orders.
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Their spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care.
Assistance with initial outreach and engagement to members.
Develop and coordinate community resources with emphasis on medical, behavioral, and social services.
Assess members for risk, make quick evaluations, and respond within the outlined safety plan.
Mindoula's teams of care managers, supported by technology, are the key to its success. Mindoula is expanding rapidly across multiple business lines in multiple states and we are always seeking experienced Care Managers for the Suicide Prevention Program.
Answer inbound calls and conduct outbound calls to follow up on patient referrals.
Review potential members’ Verification of Benefits (VOB) and understand coverage details.
Provide compassionate, empathetic support to patients, families, and social workers.
Amae Health is dedicated to helping individuals with severe mental illness (SMI) lead stable, meaningful lives and prevent repeat hospitalizations. As a Series B venture-backed Public Benefit Corporation, they are backed by top-tier venture capital firms and strategic healthcare investors.
Serve as the primary point of contact for psychiatry providers and psychiatric patients.
Respond promptly to patient inquiries, clarifying processes and coordinating follow-up care.
Support providers with prescription refill requests, prior authorizations, and lab orders.
BetterHelp aims to remove barriers to therapy and make mental health care accessible. As the largest online therapy service, their 30,000+ therapists provide affordable and convenient therapy worldwide, and they deeply invest in employee well-being and professional development.
Navigate the Medicare system for patients and caregivers.
Manage care coordination and logistics, including specialist visits.
Advocate for patients by identifying billing errors and cost-saving programs.
Carewell is dedicated to providing a trusted retail source for caregiving products, offering expert-vetted items like incontinence supplies and mobility aids. They are recognized as one of the fastest-growing companies in the US, committed to improving teams, partnerships, and solutions.
Provide timely, empathetic responses to inquiries via phone, live chat, web forms, and other channels.
Complete and update all required efforts in CRM (Salesforce) in real time, capturing referral source and payor details.
Collaborate with Clinical, Finance, and Outreach to resolve barriers to admissions and ensure daily shift coverage.
Lightfully Behavioral Health is a growing leader in mental health treatment, providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness. They offer a supportive, mission-driven culture that values authenticity, connection, and integrity.
Provide in-the-moment clinical support and connection to appropriate referrals and resources.
Assess for risks and provide crisis support, safety planning, and follow up with high risk members.
Recommend a plan of action based on clinical presentation and coordinate connection to appropriate care and services.
Spring Health's mission is to eliminate every barrier to mental health. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.
Help and support family caregivers through quality conversations and customer service experiences.
Answer phones and assist customers with order placement, product questions and guidance, and returns.
Build customer relationships based on trust, kindness, and reliability.
Carewell is dedicated to providing the most trusted and reputable retail source for caregiving products. Our team is committed to being architects of our own success, striving to improve our teams, partnerships, and solutions to ensure impact and simplicity.