Provide world-class customer service to clients and resolve questions or concerns.
Strategically partner with installers to improve the customer experience and manage project pipelines.
Analyze data, spot trends, and conduct due diligence checks and fraud investigations.
GoodLeap is a technology company providing financing and software for sustainable home solutions like solar panels and energy-efficient HVAC. With over 1,000 employees and a platform facilitating $30 billion in financing since 2018, they emphasize a collaborative culture and support the nonprofit GivePower.
Provide day-to-day support to the Account Management Team, handling order management, delivery coordination, returns, reships, and customer data maintenance.
Serve as a key point of contact for escalations from platform partners, ensuring timely and high-quality issue resolution.
Identify process gaps and help develop initiatives to continuously improve service quality.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. It is building one of the fastest-growing ecommerce companies in history.
Handle inbound and outbound insurance-related calls and assist customers with payments, renewals, and quoting support.
Communicate with Mandarin Chinese-speaking customers using VOIP and Google Meet.
Perform basic administrative tasks using Word, Excel, and Monday.com.
Wing redefines the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company has a supportive and inclusive culture with opportunities for career growth and upskilling.
Deliver dependable and accurate output by executing tasks with precision, maintaining data accuracy, and meeting SLAs.
Follow established processes and SOPs consistently, ensuring repeatable, error-free results with accuracy and timeliness.
Communicate effectively across teams by sharing progress and blockers proactively, escalating concerns when needed.
Spreetail propels brands to increase their ecommerce market share globally while improving operational costs. They are building one of the fastest-growing ecommerce companies in history, with a focus on accuracy and dependable results.
Ingest and process campaign, delivery, and performance data from multiple sources.
Clean, normalize, and transform raw datasets; perform data quality checks and reconciliation.
Investigate and resolve data discrepancies; support campaign pacing and post-campaign data validation.
Simulmedia is a leading TV and cross-screen advertising company that uses data and technology to help brands reach target audiences across linear TV and connected TV. It is a data-driven company with a focus on campaign execution, measurement, and optimization.
Promptly respond to customer inquiries via email, chat, and phone, resolving issues to ensure a positive experience.
Provide clear information about MoneyHero's products and services, escalating complex issues as needed.
Maintain accurate records, adhere to policies, and collaborate with team members to achieve department goals.
MoneyHero is a fintech company that empowers and connects people to a better financial future by helping them make the best financial decisions. With over 350 talented individuals across 4 markets, the company is backed by world-class investors and serves over 10 million monthly users.
Review, verify, and process vendor invoices, payment requests, and check requests.
Process employee expense reports and maintain vendor accounts in accordance with company policies.
Support month-end close, audits, and 1099 reporting with organized electronic records.
Margaret W. Wong & Associates LLC is a nationally recognized law firm dedicated to delivering exceptional legal services with professionalism, integrity, and client-focused solutions. Our team is committed to operational excellence, innovation, and maintaining the highest standards of financial accuracy and compliance, and we are growing.
Analyze and reconcile AWS billing data to ensure accuracy and identify cost trends.
Develop chargeback/showback models and support budgeting and forecasting initiatives.
Create executive dashboards and financial reports for cloud spend analysis.
Fastwater Staffing is a staffing firm connecting talent with opportunities. They specialize in placing professionals in contract roles across various industries.
Increase collection of outstanding payments within the personal finance department as an individual contributor.
Identify accounts with overdue payments and find solutions to bring loans to current status.
Maintain daily, weekly, and monthly collection and metric goals through outbound and inbound calls.
GoodLeap is a technology company delivering financing and software for sustainable solutions like solar panels and energy-efficient home upgrades. With over $27 billion in financing since 2018 and supporting over 1 million homeowners, they employ thousands and foster a collaborative culture.
Manage end-to-end purchasing operations including purchase orders and vendor onboarding.
Monitor procurement workflows and resolve discrepancies with vendors and internal teams.
Support month-end close activities and drive process improvements for purchasing efficiency.
Our partner operates in the biotech, life sciences, or healthcare industry. They offer a fully remote work environment and emphasize innovation and collaboration.
Handle incoming calls and provide professional communication in English and Russian to patients, caregivers, and staff.
Assist with scheduling, data entry, and administrative coordination to support daily office operations.
Document interactions accurately, manage time-sensitive matters, and maintain organized records following company procedures.
Special Touch Home Care is a New York Licensed Home Care Services Agency providing compassionate, personalized home care services. With over 40 years of experience, the company emphasizes a culture of meaningful work and professional growth.
Handle inbound customer inquiries via phone in English and French, troubleshooting financial software issues.
Educate users on product features and identify upsell opportunities to enhance platform value.
Apply de-escalation techniques while navigating multiple systems to document interactions accurately.
Jobgether uses AI-powered matching to review applications for partner companies. They process personal data for candidate evaluation and share relevant information with hiring employers.
Manage overdue accounts and support customers through payment resolution and account reconciliation.
Conduct inbound and outbound calls to negotiate payment solutions and resolve outstanding debts.
Maintain collection goals and performance metrics while accurately documenting account activities.
The company operates in the financial services sector, focusing on account resolution and payment solutions. It fosters a performance-driven, collaborative culture with remote work flexibility.
Validate incoming client files and ensure data quality.
Build reports and partner with teams to resolve data issues.
Urrly specializes in healthcare data ingestion and process improvement to drive patient outcomes. They operate a remote-first team with a focus on ownership and fairness in hiring.
Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
Identify opportunities to improve workflows and support quality through technology and data.
This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.
Maintain the quality and accuracy of NIQ's databases through product coding, data validation, and categorization.
Identify, investigate, and coordinate resolution of data-, process-, or product-related queries.
Analyze gaps and provide feedback to country teams to drive compliance with standard operating procedures.
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view of consumers and markets worldwide. With operations in over 100 markets and covering more than 90% of the world's population, we are committed to fostering an inclusive workplace and driving innovation through diversity.
Perform quality assurance of movie and TV product metadata by following test cases.
Review and create content adhering to project-specific quality standards.
Prioritize tasks and deliver results in a fast-paced environment.
Welo Data provides AI services for consumer technology companies. They have an international team of industry experts in a fun and collaborative culture.
Perform accurate data entry into the Transportation Management System (TMS) and maintain shipment records.
Evolve into load management, track and trace, and carrier communication for freight brokerage operations.
Ensure documentation like Bills of Lading and Proofs of Delivery are collected and processed timely.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US and UK. They operate as a remote staffing agency for various business support roles.
Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Oversee the invoicing process, ensuring accurate and timely invoicing, and work directly with customers to ensure accuracy.
Handle high-volume data entry for daily and monthly invoices, maintain master files, and perform data quality assurance.
Resolve billing discrepancies, respond to customer inquiries, and collaborate with sales and customer success teams.
We are a profitable growth-stage company building industry-leading martech and data products for the PropTech space. Our fully remote team of 100+ across the U.S. operates on a strict no a**holes policy and we take our work seriously, but not ourselves.