Remote Customer service Jobs • US

As a Customer Support Specialist, you will participate in the daily operations of DroneSense’s customer support department and work within the customer support team to ensure that customers receive best-in-class service. You will respond to customer support requests via ticket and phone queue, contribute to the knowledge base, and collaborate with internal stakeholders to overcome challenges and find solutions for Customers.

An ambitious Customer Success Manager is needed to build lasting relationships with users, guiding customers in setting goals, expanding platform use, and ensuring continued success with Quartzy. You will conduct regular customer check-ins, lead training sessions, identify ways accounts can uncover more value, and manage customer escalations.

You will drive retention and growth among new customers by working with a variety of startups and growing companies as they begin their journey with Close. You’ll connect directly with new customers (often Founders and CEOs!), acting as their Close consultant and setting them up for success on the platform. Your focus will be on proactively reaching out to new customers to book account reviews where you will help them build strong sales processes within Close and directly increase customer retention.

The Customer Service Representative builds rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. They educate potential families about the evaluation appointment, treatment process, and insurance process, expediting the process for families while maintaining excellent customer service. The role involves handling variable call-volume on multiple queues, averaging 40 to 70 calls a day.

As a Customer Success Associate, you will be your partner community's internal advocate, helping ensure an excellent Forerunner experience, and gathering feedback on ways that Forerunner can increase our value. You will become a trusted advisor to partner communities, deeply understand their workflows and needs, ensuring they derive maximum value from their investment in Forerunner, leading to project success, retention, and renewal.

As the Customer Value Advocate Manager, you are responsible for designing and executing strategic initiatives to reduce churn and maximize customer value across high-priority, at-risk accounts. You serve as a strategic advisor and renewal partner to Customer Success Managers (CSMs), Front Line Managers (FLMs) and our Executive Leadership Team, driving retention through proactive engagement, cross-functional collaboration, and tailored customer strategies to increase renewal likelihood.

The Manager on the Strategic Analytics & Insights Pack & Design team will leverage a variety of methods to influence the packaging and product design for top global brands across a variety of categories. As Manager, you’ll use your analytical and consultative skills to help clients such as ABI, Walmart, and Procter & Gamble make better, faster, and smarter decisions.

Join Rad AI during a period of rapid growth and contribute to delivering top-tier technical customer support for our expanding product portfolio. You will communicate effectively with admins and users, triage urgent issues, troubleshoot web applications, and collaborate with internal engineering teams. On-call shifts including occasional night/weekend coverage are required.

This is a full time temporary position through Dec 31, 2025. This position will primarily assist Clinical Managers and Sprinters with real-time scheduling changes. Throughout the day you will respond to and triage inbound customer questions via phone, email and SMS in a timely manner and in adherence of organizational benchmarks.

We are looking for an experienced, customer-centric individual to grow our customer support team. As a Customer Support Specialist, you are often the first voices of Sprinter Health, delivering flawless and timely support to our customers across the nation. This is a full time temporary position through Dec 31, 2025; benefits and completion bonus provided.