Collaborate with coaches and operations staff from multiple universities to support all multi-level needs, including booking air, hotel, car, and bus reservations.
Manage incoming calls and emails while multitasking in a fast-paced environment, ensuring prompt task completion and client satisfaction.
Utilize Sabre or similar GDS to book and ticket air reservations, process exchanges, void tickets, and issue MCOs.
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. As a subsidiary of TKO Group Holdings, the company partners with over 150 iconic rights holders and operates with a culture of innovation, collaboration, and integrity.
Schedule, confirm, and manage appointments for benefit counselors, coordinating daily schedules to maximize efficiency and accommodate client needs.
Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information, maintaining accurate records.
Support the benefit team with administrative tasks including data entry, report preparation, and rescheduling appointments as needed.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, HR consulting, and retirement services nationwide. The firm provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Own a portfolio of 12-15 complex B2B accounts ($100K-$300K ARR) and lead executive onboarding to align stakeholders on goals.
Build deep relationships with executive sponsors, drive product adoption, and progress expansion opportunities with Account Executives.
Use customer data for high-impact QBRs and act as a trusted advisor to deliver measurable business value.
Clutch is a revolutionary vertical SaaS company backed by Andreessen Horowitz that empowers Credit Unions to become FinTech lenders. With a team of 10+ in Customer Success, the culture is high-trust, high-accountability, and values progress over perfection.
Lead and develop the Care Coordination team, ensuring SLA targets are met across all patient communication channels.
Oversee the high-volume inbound patient chat queue, establishing coverage models, escalation protocols, and quality standards.
Create and maintain conversation guides and coaching materials that equip Care Coordinators to educate patients on programs, insurance coverage, and care pathways.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. They are a remote-first, mission-driven team focused on improving patient lives and transforming GI care.
Assist clients with cruise, resort, and vacation reservations
Research travel options, pricing, promotions, and availability
Coordinate booking details and ensure accuracy of travel arrangements
We are a travel services company that helps clients coordinate cruise and resort vacations. We offer a supportive remote team environment with opportunities for growth.
Identify, research, process, and resolve customer inquiries regarding health insurance benefits, claims, and eligibility.
Analyze medical records and apply medical necessity criteria to determine the appropriateness of benefit requests.
Maintain accurate records, meet quality and timeliness standards, and coordinate with internal departments and external organizations.
Blue Cross Blue Shield of Arizona provides health insurance products and services to individuals, families, and businesses, aiming to inspire health and make it easy. The company has been recognized as a Healthiest Employer and has transformed healthcare for over 80 years with teams in Phoenix, Tucson, Chandler, and Flagstaff.
Own the requirements for each onboarding and track every open item against it.
Coordinate across internal teams to ensure deliverables are on time and accurate.
Flag risks early to your manager with context and proposed solutions.
Doxel uses computer vision and AI to provide real-time construction progress tracking, helping teams make better decisions and deliver projects ahead of schedule. Backed by Insight Partners and Andreessen Horowitz, it has a rapidly growing team of engineers, scientists, and construction veterans serving industry leaders like Shell and Genentech.
Prepare claim filings for all agencies on acquired or sold properties.
Complete monthly process control audits and provide results to management.
Resolve escalations from team members and assist with training for incoming and existing employees.
LoanCare is a national provider of full-service mortgage loan subservicing, serving banks, credit unions, and other mortgage industry partners. Backed by Fortune 500 company Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture built on integrity, innovation, and collaboration.
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Maintain detailed records of client interactions and bookings
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We are committed to delivering excellent customer service and helping travelers create unforgettable experiences worldwide.