Own and manage assigned health plan accounts as the primary point of contact.
Build strong, trusted relationships with clients, handling escalations professionally.
Coordinate with internal teams to track and resolve complex client issues promptly.
They are focused on connecting candidates with jobs through an AI-powered matching process. They value engagement, offer continued learning opportunities, and encourage community involvement.
Guide new customers through the onboarding process.
Deliver engaging training sessions to clients.
Serve as the point of contact for customer inquiries.
Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.
Answer and manage inbound and outbound calls from Westgate Resort owners.
Assist owners with booking, modifying, and canceling reservations.
Educate owners on timeshare usage rights and account status.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations. Recognized by U.S. News & World Report as one of the Best Companies to Work For, Westgate is committed to creating a supportive, rewarding workplace where their 9,000 Team Members can grow and thrive.
Work closely with new and existing customers through online messaging.
Make thoughtful design and material recommendations that align with the customer’s priorities.
Plan and manage project timelines with consideration of sketch, CAD, and manufacturing to ensure deadlines are met.
They believe engagement rings should be personal. They've created 30,000 pieces of custom jewelry and helped 12,000 couples get engaged, but they’re still just getting started reshaping the jewelry industry.
Oversee transition from Sales to Customer Success and build stakeholder relationships.
Develop strategic Account Plans and Success Plans to monitor customer health and objectives.
Lead business reviews with customers, identifying solutions and gathering feedback for product development.
Jobgether is an AI-powered platform that connects job seekers with employers. Their AI matching process ensures applications are reviewed quickly and fairly.
Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements
TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.
PushPress is an AI-powered gym management platform built for boutique fitness, transforming how boutique fitness owners operate and how the entire $100B global fitness industry connects, transacts, and grows. They are a global team of builders, operators, and fitness fanatics on a mission to level the playing field for independent fitness entrepreneurs.
Provide prompt and successful resolution of support queries across multiple channels.
Manage escalations and interface directly with enterprise customers.
Maintain high levels of customer satisfaction (CSAT).
Espresa delivers a global and all-in-one experience for HR, people teams, and employees through its personal benefits platform. With a focus on Lifestyle Spending Accounts (LSAs) and a suite of wellbeing, recognition, and community solutions, Espresa empowers Great Places to Work®; they make heroes out of HR teams.
Provide high level of customer service both internally and externally.
Act as a liaison between the client, sales team, main lab, supply, courier, LIS, client services and billing.
Conduct ongoing on-site visits to client accounts to initiate and form relationships in an effort to retain client relationships.
Northwestern Medicine strives to set itself apart as a leader in the healthcare industry, prioritizing a patient-first approach for positive workplace interactions. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching and lifecycle benefits, seeking to take care of its employees.