The Customer Success Operations Manager I executes customer-related analysis and effectively and efficiently troubleshoots customer-reported issues with some leadership oversight. In addition, they are accountable for partnering with the internal team to support reporting on customer satisfaction through KPI development, analysis, and monitoring.

The Revenue Cycle Support Representative will support client business needs, troubleshooting and supporting all support aspects of the revenue cycle management process, requiring knowledge of billing, collections, and technical denials. They will foster relationships with clients and proactively identify opportunities for improved reimbursement.

The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence. Responsibilities include handling high amounts of incoming calls and providing accurate information.

Responsible for developing client, broker, and vendor relationships and managing plan operations. Expected to support clients within the Major client segment with employers and group purchasers generally 2,000-10,000 employees. Charged with retaining their assigned book of business and identifying opportunities for growth.

You will be joining a hard-working group that is serious about providing exceptional service! We are looking for individuals who are dedicated, energetic and have a passion for providing outstanding customer service. Answer inbound calls and assist customers with specific requests/inquiries. Capture information and enter data into a computer in a timely manner.

As the Customer Support Specialist, serve as the first point of contact for customers, managing phone inquiries and a ticket queue system. Troubleshoot technical issues, provide step-by-step solutions, and escalate complex problems. Strong communication skills are essential to explain technical information in a clear and customer-friendly manner.

Provide comprehensive technical support to enterprise customers, serving as their trusted advisor and ensuring their success with the Cyara Platform. Manage support cases to enable fast resolution of inbound requests and maintain up-to-date expertise in the Cyara suite of products.

As a Customer Success Manager, you will play a pivotal role in ensuring the long-term success and satisfaction of our customers. Your primary responsibility will be to work closely with customers to understand their unique needs, identify opportunities for growth, and drive value attainment. You will act as a trusted advisor.

As the Appointment Coordinator at Next Health, you will be pivotal in managing and organizing appointments, ensuring efficient schedules, and facilitating effective communication with clients to confirm and adjust appointments as needed. Your responsibilities will include: Coordinating and managing appointments, ensuring optimal organization of schedules. Bilingual, Spanish speaking preferred.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective veteran clients and their families. In this position, you will work with multiple veterans throughout the day, providing outstanding service and product knowledge.