The PSM acts as the primary customer advocate and leader for high-touch engagement with strategic customers, ensuring alignment with their success goals.
The PSM coordinates post-sales activities across sales, technical support, and engineering teams to deliver enhanced support and resolve issues.
The PSM provides proactive account management including quarterly reviews, case monitoring, and on-site visits to ensure customer satisfaction.
We provide end-to-end, cloud-driven networking solutions trusted by over 50,000 customers globally. We are committed to fostering an inclusive workplace and have double-digit growth year over year.
Provide responsive, high-quality support to enterprise B2B customers on zero-trust security and network segmentation products.
Own technical issues end-to-end, investigating complex problems across Linux, networking, virtualization, and cloud environments.
Collaborate with engineering and support teams to drive resolutions and recommend preventive improvements.
The hiring company provides cybersecurity and network security solutions built around zero-trust technologies for enterprise customers. It operates as a collaborative global organization with an inclusive culture, flexible remote work, and opportunities for continuous learning.
Analyze customer requirements and promote the highest value application of ExtraHop.
Secure contract renewals and identify growth opportunities.
Engage end-users to provide targeted assistance and enablement.
ExtraHop provides network detection and response (NDR) solutions to help organizations detect and respond to cyber threats. The company values integrity, innovation, and teamwork, and has been recognized as a leader by major analyst firms.
Provide technical guidance and remote diagnostic evaluations for MI-SPECT equipment, identify problems and action plans, and mentor junior team members.
Drive individual KPIs and Onsite to Online strategy, work rotating shifts, and travel 10% for customer meetings and technical repair.
Must be bilingual in English and Spanish, with 10 years of technical proficiency in Siemens MI SPECT repair and knowledge of DICOM, networking, and Microsoft products.
Siemens Healthineers is a medical technology company that pushes boundaries to create better outcomes and experiences for patients worldwide. With over 72,000 employees across more than 70 countries, they foster a culture of inclusivity and innovation.
Deliver clinical education and training to physicians and hospital staff during surgical study cases in the US.
Plan activities to support recruitment at sites and ensure compliance with clinical protocols and regulations.
Support multiple studies with different protocols and travel up to 70% within the Central US region.
Kuros Biosciences is a Swiss-headquartered biotech company focused on advancing bone healing with high-quality scientific evidence. With operations in the Netherlands and the USA, we continue to grow our global team and have a commercial and research footprint spanning over 20 markets.
Act as primary technical resource for less complex issues, resolving configuration and networking challenges.
Manage high-velocity ticket queue with focus on fast response and resolution times.
Drive positive user outcomes through clear, empathetic technical guidance and cross-functional collaboration.
Tailscale makes secure networking effortless, enabling teams to interconnect people and devices anywhere. Founded in 2019 and fully distributed, we are backed by top venture firms and value flexibility, diversity, and remote-first culture.
Reproduce, debug, and escalate technical issues in partnership with Engineering and Product.
Act as a technical expert and initial escalation point for our SDK and Cloud products.
Work directly with developers to provide guidance and resolve complex issues.
Ditto is a peer-to-peer sync engine that enables developers to build real-time applications that stay connected without internet. With over $145 million in funding and a globally distributed team, we are a fast-growing startup committed to diversity and inclusion.
Provide timely, professional customer service to federal government customers in a 24x7x365 support model.
Manage customer cases and requests using CRM platforms, ensuring accurate documentation and resolution.
Coordinate non-technical post-sales support including account access, licensing, warranties, and logistics.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. It is a platform that facilitates job applications and emphasizes efficiency and fairness in recruitment.