Weβre looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
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The Senior Manager of Customer Service will build strategy and drive company goals while providing best-in-class B2B customer experience, financial performance, and employee engagement. This role aligns customer service activities and initiatives throughout our Fortune Brands organization often partnering with sales, logistics, distribution, operations, and marketing to support customer priorities and service.
Weβre looking for enthusiastic, hard-working, friendly individuals to support a huge network of veterans. This 100% remote position allows you to earn an incredible living while choosing working hours convenient for you and your family.
Join Clickstop as a Customer Experience Specialist for Pepper Joe's, where you'll be the first point of contact for customers across multiple sales channels. Provide exceptional service with a focus on one-touch resolution, manage order-related communications, and contribute to special projects that enhance the website and improve the customer experience. Success is measured by consistent delivery of exceptional service, understanding of quality control, and ability to drive meaningful change.
Primary role is to be an exceptional coach for your team by providing agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. Maintain high standards for your team and arenβt afraid to say, βThis needs improvement, and hereβs why.β Ensure that the customer experience remains the focal point of every discussion, set SMART goals, and deliver feedback that aligns with our standards.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will interact with people from all walks of life, and no two days will be the same. You will be responsible for providing support for first notice of loss auto insurance claims.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life. You will connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues.
As a Seasonal Benefit Customer Service Representative, you will help plan participants through the enrollment process and when making updates to their health care and/or pension plans. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience, providing customer service in a remote work environment.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. You will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients.
This role ensures a seamless post-sales experience by managing customer transactions with precision and care. The Customer Care team oversees the delivery of Esriβs industry-leading Geographic Information System (GIS) products, ensuring timely and accurate fulfillment. The individual in this position plays a key role in exceeding customer expectations by consistently delivering an exceptional service experience.