As the Director of Customer Success – Enterprise Accounts, you will lead the national Customer Success organization serving Edmentum’s most strategic and high-value customers. You will oversee individual contributors, guiding a high-performing team responsible for retention, growth, and customer advocacy across complex, enterprise-level partnerships. This role will set the national vision for Enterprise account success.
As a Senior Customer Success Manager at Fieldguide, you will own a portfolio of our most high-impact customer relationships and will be responsible for driving long-term success, retention, and growth across multiple service lines within large advisory firms. This is a highly cross-functional role, where you will collaborate closely with Sales, Product, and Engineering.