Proactively motivate and inform applicants throughout the enrollment process, from application to enrollment in treatment. As a key member of the growth team, guide applicants through the enrollment process, answering questions, providing support, and encouraging them to reverse their diabetes. The Enrollment Advisor is the applicantβs primary contact, defining their enrollment experience.
Job listings
Follows-up, collects and resolves all outstanding self-pay accounts receivable. Performs a variety of duties including accounts receivable follow-up, customer service, correspondence response and daily reconciliation of activities. Meets guidelines to ensure timely and accurate reimbursement for all self-pay accounts
In this position, you will assist our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email.
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Work 100% remotely and from anywhere in the world and attend quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland.
Deliver an exceptional customer experience through one-on-one interactions, collaborate with other departments to resolve issues, and educate customers to become more comfortable using the platform. Youβll actively listen to customers to provide solutions which address their root problems.
Provide day-to-day support to users by resolving product queries via email or chat. Identify and escalate product issues and bugs, surfacing customer feedback to account teams. Work collaboratively with internal teams to address issues and jump into other projects to support team members.
Clipboard Health is seeking a customer-focused B2B Support Specialist to deliver fast, accurate, and empathetic support to workplace customers. This primarily voice-based role involves resolving shift, payment, and platform-related issues, navigating tools like Zendesk, and identifying recurring issues to improve customer experiences and internal operations.
Help customers navigate their transportation needs with top-tier service. You'll listen, solve problems, and make every interaction count. Stay sharp on the latest promotions, handle information responsibly, and keep records on point to level up.
In this critical role, you will oversee the end-to-end coordination of the patient journey from apheresis to product delivery, and infusion, serving as a primary interface for clinical sites and ensuring seamless collaboration with internal cross-functional teams.
We are looking for a top Customer Success Manager to join our Enterprise team in a five month contract position and help Cobalt's customers build and grow successful security testing programs. We are looking for someone super smart who can take ownership and be a builder! The candidate will be interfacing with C-level executives both internally and externally.