Act as the primary touchpoint for all of our prospective and existing customers as the voice of the brand.
Answer inquiries, address customer requests, and engage with customers about our products and services accurately and within our promised quality and response times across a range of channels.
Utilize training and team guidelines to fully understand the customers’ situation and needs to provide a tailored, highly personalized response and curated experience.
Smalls' Customer Support team aims to deliver world-class experiences to the humans and kitties who interact with our brand and products. They're guided by a passion for helping others, showing empathy, and supporting one another as they work towards collective goals.
Provide product adoption support to customers implementing Brightwheel.
Support a portfolio of 100+ customer accounts during the onboarding lifecycle.
Diagnose, troubleshoot, and assist with resolving technical challenges.
Brightwheel is the largest and fastest-growing platform in early education, serving millions of educators and families daily. They are backed by top investors and have a passionate, talented, and customer-focused team with remote employees across every US time zone.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is a fintech startup helping car owners save time and money. They have over 5 million customers and have expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
Manage the onboarding process for new clients, setting expectations and tracking progress.
Support client education by integrating learning opportunities.
Monitor client health during onboarding, identifying and addressing potential challenges.
INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. They are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real-world problems.
Manage contract fulfillment, invoicing, and pre-sales support.
Monitor SLA compliance, steer order management, and control costs.
Orchestrate stakeholders, ensure service delivery, and contribute to product development.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and has hundreds of large customers, corporations in Germany and in other European countries.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling and exploration. They are committed to delivering sustainable solutions in the energy industry and prioritize safety, environmental responsibility, and operational excellence.
Process and confirm hotel bookings through preferred travel partners
Communicate with clients regarding rates, availability, and details
Provide professional customer service via phone, email, or chat
Destination Knot is expanding its remote travel division. They value service, growth, and professionalism and offer mentorship and advancement opportunities.
Help clients choose and book hotel accommodations.
Provide details on amenities, pricing, and availability.
Manage reservation changes and maintain accurate records.
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. They focus on creating a supportive team culture.
Provide accurate pricing and availability information
Keep client records organized and up to date
Destination Knot is hiring Travel Support Representatives to assist clients with hotel reservations and travel planning. They offer remote work, flexible hours, and a supportive team environment.
Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and preferences.
Process reservations, updates, and modifications accurately and efficiently.
Destination Knot creates seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. They are committed to exceptional service and personalized planning from start to finish.