Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Deploy and maintain network infrastructure, including configuration and support of network devices and services.
Set up and maintain network monitoring tools and perform continuous monitoring to ensure performance and reliability.
Troubleshoot network issues, conduct root cause analysis, and implement preventive measures to minimize downtime.
Social Discovery Group (SDG) is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. Our international team of 1000+ professionals and digital nomads works all over the world.
Receiving & processing requests per alerts & calls, within the defined SLA.
Clarification of the incoming request with Customers, ticket creation and routing of the ticket to L2 Engineer.
Timely reaction to calls alerts Following support procedures and participation in procedures improvement
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They retain nearly 1000 full-time professionals, experiencing an annual growth rate exceeding 25% with a culture of Relentless Performance.
Provide Tier 2 support for Intuitive digital products and networking solutions.
Collaborate with clinical and IT personnel at hospitals and accounts.
Maintain knowledge of all Intuitive products and follow policies.
Intuitive started with a simple idea: what if surgery could be less invasive and recovery less painful? As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. The problems we solve demand creativity, rigor, and collaboration.
Create unique, thought provoking, insightful content and advice for Gartner C-level clients.
Research, analyze and predict market trends and shifts to provide enterprises and vendors with actionable insights.
Build credibility as an industry expert to represent Gartner insights, methodology and strategy.
Gartner delivers actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. They have 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories, with an inclusive environment composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
Drive sales deals by partnering with sales teams to showcase Orb's value.
Help customers understand how to use Orb for automation and intelligence.
Serve as a technical advisor, providing expertise on Orb's products and related systems.
Orb is redefining billing software, transforming it into a strategic growth driver by building a revenue design platform that automates billing, evolves pricing, and cultivates confident revenue growth. They are backed by $44.1M in funding and value customer centricity, proactivity, and attention to detail.
Optimize CRM structure to improve data organization and workflow efficiency.
Build reports that provide insights into marketing, sales, and patient engagement.
Implement workflow automation to improve operational efficiency.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. They offer various open roles, free training, constant support, and a vibrant community ready to support its contractors.
20Four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to assist clients in improving business efficiency and enhancing service delivery through task-specific services rendered by qualified contractors.
Development, deployment, testing & optimization of Digital Bots.
Familiarity with MCP framework (Genesys agentic roles).
We provide Recruitment and Staffing services to many industries and domains through our innovative and customized solutions and passionate commitment to research. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.
Lead the end-to-end architecture and design of Genesys Cloud CX solutions.
Translate business requirements into scalable, secure, and high-performing technical designs.
Guide and mentor engineering teams, ensuring best practices and architectural standards are followed.
Miratech helps visionaries change the world through IT services and consulting, uniting enterprise and start-up innovation. As a values-driven company with a culture of Relentless Performance, they retain nearly 1000 full-time professionals across 5 continents and over 25 countries, experiencing annual growth exceeding 25%.