Remote Information technology Jobs โ€ข Latin America

3 results

Job listings

Senior Support Engineer (Escalation Manager)

Sauce ๐Ÿฝ๏ธ๐Ÿšš๐Ÿ“ฑ
Latin America 2w PTO

As a Senior Support Engineer, you will handle advanced technical escalations, monitor system health, and support software releases. As an Escalation Manager, you will manage and resolve high-priority technical issues that require coordination across multiple teams, demanding strong problem-solving and cross-functional collaboration skills.

Jira Administrator - Intermediate

CBTW ๐Ÿ‘ฉโ€๐Ÿ’ป๐Ÿ‘จ

Seeking an experienced Jira Administrator to support and manage our Jira ecosystem across teams in the United States and Latin America. If youโ€™re passionate about optimizing workflows and enabling efficient team collaboration through Atlassian tools, this is a great opportunity to bring your expertise into a dynamic, remote-first environment.

As an Associate Help Desk Support Specialist, be the first point of contact for resolving technical issues, managing user access, and setting up hardware and software. Support employee onboarding, maintain support documentation, and help ensure smooth day-to-day operations. This is a great role for someone eager to learn and deliver excellent service in a fast-paced environment.