Manage Oracle database infrastructure alongside other system administrators and Oracle DBAs, administer and troubleshoot Oracle E-Business Suite (EBS) applications and databases, and resolve issues with EBS apps, databases, concurrent managers, workflows, and AD utilities.

As an Azure Consultant, collaborate with customers to implement innovative cloud-based solutions, design and deploy infrastructure and applications on the Microsoft Azure platform, and guide customers through architecture design, migration, optimization, security, and DevOps practices, ensuring alignment with their business objectives.

Focusing on major incident, process, program, and release management. Creating, communicating, and executing incident response strategy and acting for individual incidents, closely partnering with Engineering, Technical Support, and Customer Success to drive resolution and improve tools and processes. Leading the weekly release process as part of a release management team.

In this role, you will handle advanced technical escalations, monitor system health, and support software releases as a Senior Support Engineer. As an Escalation Manager, you will manage and resolve high-priority technical issues, improving escalation processes and leading RCA investigations.

Lead technical resources to deliver high value services for Rackspace customers. Manage a team, allocate work, and drive profitability and contract delivery. Develop service delivery strategies, recruit and train the Professional Services team, and maintain technical credibility through architecture reviews. Ensure solutions align with best practices and customer needs while effectively managing development teams.

As Director of Technology, you will own engineering leadership, IT infrastructure, and security, ensuring that they build and maintain a high-velocity, high-impact technology team by scaling engineering function, developing and maintaining a high-performance culture.