Remote Information technology Jobs · ITIL

• Lead Level 1-3 Service Desk analysts and engineers, aligning performance with team and career goals
• Manage daily support operations, escalations, and SLAs for external client support
• Improve service management, processes, automation, and first‑call resolution

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries and a people-first culture.

• Develop infrastructure operations strategy aligned with company's goals.
• Oversee day-to-day operations, ensuring timely resolution of incidents.
• Drive innovation and evaluate emerging technologies to optimize maintenance.

Gcore provides infrastructure and software solutions for AI, cloud, network, and security. With 210+ edge locations, 50+ cloud regions, and thousands of GPUs, they power everything from real-time communication and streaming to enterprise AI and secure web applications, and have a global team of 550+ professionals.