Remote Information technology Jobs · ITIL

Looking for new challenges? CI&T is looking for someone who likes working in a team, has a collaborative spirit, and is proactive in helping the team reach new levels. You will be excited to find and resolve the root cause of problems and prevent known issues from recurring, ensuring continuous improvement.

Focuses on diagnosing and addressing issues related to hardware and software through service request management and proactive monitoring routines. The engineer ensures timely interventions, improving system uptime and leveraging tools like telemetry and diagnostic software. They will monitor system health, diagnose configuration problems, and implement proactive measures to prevent system failures.