Remote Information technology Jobs · JSON

• Learn the Clutch Product suite and be able to troubleshoot common issues on the platform
• Own your team and their full portfolio of projects, helping to mitigate risks proactively and unblock Implementation Engineers
• Ensure on-time, on-scope, and on-budget delivery of customer implementations and service projects

Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.

• Become an expert in RainFocus platform and train client admins on the RainFocus tools.
• Work with clients to identify business requirements and facilitate system configuration.
• Document requirements, solution designs and testing plans and provide regular updates.

RainFocus delivers in-person, virtual, and hybrid events for Fortune 500 companies. Their industry-disrupting software platform provides business intelligence to elevate the attendee experience, streamline event operations, and accelerate marketing results.

• Lead MuleSoft enablement strategy and execution
• Establish best practices and governance models for MuleSoft development
• Drive training and change management initiatives for team enablement

They are currently looking for an IT Manager. The role will have a significant impact on optimizing integration processes within the organization.

• Triage and resolve inbound technical tickets in our support system, following SLAs and internal escalation paths
• Troubleshoot issues end-to-end: reproduce problems, ask great clarifying questions, gather details, review logs/traces/metrics, and document findings clearly
• Escalate effectively to Engineering with high-quality context

Atomic is looking for someone to work as a Support Engineer. They appear to have a remote first workplace.

• Engage with customer executives to identify pain points and opportunities to deliver value from ServiceNow.
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform.
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.