Lead the implementation of the Finance workstream for Microsoft Dynamics 365 ERP.
Conduct client workshops to define business requirements and capture them in documentation.
Configure D365 for financial modules and perform data mapping and testing.
UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365 based solutions. They have a people-first culture that values team members over financial numbers.
Perform nominal operations to maintain spacecraft health and service delivery, addressing anomalies for rapid restoration.
Conduct trending and performance analysis of spacecraft platforms, and support launch and commissioning preparations.
Develop and validate operating procedures for all mission phases, and automate operational tasks using Python and Linux.
Kepler Communications provides real-time Internet access for space-based assets via the first commercial optical data relay constellation, enabling continuous space communications and on-orbit computing. With 33 satellites launched, the company is a certified Great Place to Work with a culture of bold thinkers and builders.
Supervise and coach a team of IT support analysts handling inbound tickets, calls, and chats for a live digital court reporter product.
Lead incident response for high-severity events, coordinate cross-team escalations, and maintain runbooks and training materials.
Build and manage hardware kit provisioning, on-call schedules, and support metrics reporting to improve service quality.
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. They are building a dedicated support team for their digital court reporter product, Maggie, and are roughly doubling their user base over the next year.
Lead helpdesk operations and define long-term strategy for IT support, ensuring SLA compliance and service quality.
Oversee hardware lifecycle, corporate software licenses, and network performance across macOS, Linux, and Windows.
Manage team through coaching, feedback, and structured knowledge sharing while collaborating with cross-functional teams.
JustMarkets is a financial services company with an internal IT infrastructure that supports secure access, device fleet management, and network reliability. They emphasize operational excellence and scalability, focusing on team development and cross-functional collaboration.
Lead the design, implementation, and optimization of complex IT infrastructure and cybersecurity solutions across diverse client environments.
Provide technical leadership, mentor team members, and act as a senior escalation point for Service Desk and support teams.
Drive automation and continuous improvement initiatives to enhance operational efficiency and service quality.
The company is an award-winning Australian IT services provider delivering end-to-end technology solutions, managed services, cybersecurity, and ongoing IT support to businesses across various industries. It is recognized for its customer-first approach, technical expertise, and a culture of continuous improvement and technical excellence.