Lead the design lifecycle from discovery through validation, leveraging customer-centered research techniques to address complex product problems.
Collaborate with product managers and designers to provide strategic recommendations that influence decision-making and product direction.
Mentor team members and champion the UX research discipline across the organization.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that integrates AI, data, and workflows to help 85% of the Fortune 500 work smarter and faster. The company fosters an AI-native culture where technology and talent combine.
Lead the design vision and team redefining IT Service Management for the AI era.
Champion a design culture rooted in trust, craft excellence, and extreme ownership.
Mentor and develop a 20+ person design team across Incident, Problem, and Change Management pillars.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture focused on putting AI to work for people.
Represent customer needs across the product lifecycle from discovery to adoption.\n- Apply and adapt research techniques to specific project needs.\n- Partner with Product Managers and Designers to influence product strategy and validate designs through usability testing.
ServiceNow provides an AI-powered platform for business reinvention, helping organizations work smarter with AI. They are a large company serving 85% of the Fortune 500, with a culture focused on AI-native innovation and employee empowerment.
Shape design strategy for SalesCRM alongside product and engineering leadership
Own end-to-end design for complex product areas including CPQ
Design with and for AI: conversational interfaces, agentic experiences
ServiceNow is an AI platform that automates workflows and helps businesses work smarter and faster. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable.
Lead large cross-product initiatives designing AI-native security experiences.
Drive end-to-end user experience and design frameworks for strategic initiatives.
Provide strategic direction and leadership for multidisciplinary teams.
ServiceNow provides an AI control tower platform for business reinvention, helping 85% of the Fortune 500 work smarter. With a focus on AI-native culture, they empower employees to make a meaningful impact.
Lead and develop a team of Growth designers working across Conversion, Activation, and Virality.
Partner with Product and Engineering leadership to shape Growth strategy and identify high-leverage opportunities.
Create clarity across ambiguous problem spaces and build systems that allow Growth Design to scale.
Mercury is a fintech company that provides banking services for startups through partner banks. The company values diversity and belonging and is an equal opportunity employer.
Design large-scale content architectures and UX systems for diverse audiences including learners, admins, and community members.
Lead end-to-end design strategy from narrative development through high-fidelity execution, collaborating with engineering and product management.
Synthesize research insights into actionable design direction and advocate for user-centered approaches in a matrixed organization.
We are the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. We foster an AI-native culture with a large global workforce and a focus on innovation.