Partner with leadership, value, account, and architecture teams to align customer engagements with business objectives and revenue opportunities.
Plan and co-deliver design thinking workshops with customers and account teams, uncovering current-state realities and co-creating AI-native solutions.
Translate co-created narratives into tangible experiences, amplify customer wins, and inform product strategy through compelling stories and artifacts.
Service DesignServiceNowUX StrategyDesign ThinkingFigma
Lead, mentor, and inspire a team of UX designers fostering a collaborative, innovative, and high-performance design culture.
Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery, promoting best practices in UX design.
Collaborate cross-functionally with product management and engineering to deliver cohesive, user-centered solutions and articulate the UX vision to executives.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that connects AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork to focus on meaningful work.
Lead and manage a team of 8-10 designers to deliver great UX for enterprise products.
Oversee a portfolio of products, mentoring managers and driving design strategy across the ecosystem.
Work closely with Product and Engineering to define roadmaps and ensure unified experiences across platforms.
ServiceNow is an AI control tower for business reinvention, bringing together any AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.
ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.
Set experiential direction and provide strategic guidance across the full arc of engagements, using AI tools to push the work further.
Lead, mentor, and grow a team of UX designers while championing human-centered product principles and scalable design systems.
Own the end-to-end process from client pitch to delivery, building trusted relationships and leading presentations with clarity.
Fantasy is a digital design company that partners with the likes of Google, Microsoft, Nike, Spotify, and Peacock to build digital products used by billions. They are entering a new era of AI-driven experiences and have been building diverse, inclusive teams since 1999.
Oversee market success of ServiceNow's Application Security products, built on the Service Management platform.
Support territory strategy and planning to improve vertical agreement and account use case targeting.
Coach account team members with foundational specialty solution area knowledge to identify opportunities.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. They are building an AI-native culture where technology and talent are unstoppable together.
Own end-to-end design for product areas, from problem framing through delivery.
Partner with Product and Engineering to shape AI-assisted workflows.
Evolve Consilio's design system and set standards for accessibility.
We build eDiscovery and legal technology solutions used by legal teams at major organizations. Our internal design team is small and growing, and we value ownership, collaboration, and high-stakes problem-solving.
Lead end-to-end design for complex audit workflows, from problem definition to shipped solutions
Partner with Product and Engineering to shape strategy, influence roadmaps, and deliver scalable implementations
Drive design execution with minimal direction and advocate for users within technical and business constraints
Fieldguide is building software for assurance and audit practitioners, streamlining cybersecurity, privacy, and financial audits. As an early-stage, remote-first startup, we value diversity and maintain an inclusive, driven, and supportive culture.
Craft user experiences that transform how lending institutions process loan applications.
Lead projects, defining strategy and UX vision through cross-functional collaboration.
Develop scalable design foundations for diverse customer bases and loan application offerings.
CI&T helps large enterprises transform AI potential into real business impact with AI deployment, AI-native execution, and tech-integrated solutions. With 8,000 employees across 25+ countries, they foster a diverse, inclusive, and safe work environment.
Own UX and design execution for loyalty, rebate, promotion, and sweepstakes programs, balancing client goals, usability, and platform capabilities.
Design polished, brand-led responsive websites, landing pages, microsites, and supporting communications across email, social, and promotional assets.
Incorporate AI tools into concepting, prototyping, production, and creative workflows while collaborating with cross-functional teams.
They are a company that manages loyalty, rebate, promotion, and sweepstakes programs for clients. Their team is distributed across North America, Europe, and India, and they value collaboration and AI-enabled design workflows.
Lead design initiatives within behavioral health and absence management experiences, from discovery through execution.
Partner with product managers, engineers, and stakeholders to turn ambiguous problems into testable user outcomes.
Evolve long-term product vision, create journey maps and service blueprints, and utilize AI tools for research and prototyping.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management. They provide end-to-end solutions to over 75,000 customers globally, touching more than 160 million lives and are chosen by 40% of the Fortune 500.
Lead clinical UX strategy for decision support, treatment planning, intervention selection, and care coordination.
Develop senior designers into strategic leaders who navigate ambiguity and influence stakeholders.
Advance responsible AI-enabled workflows while raising UX quality across complex healthcare products.
Counterpart Health, a subsidiary of Clover Health, builds Counterpart Assistant, an AI-enabled technology platform that supports primary care physicians in diagnosing and managing chronic conditions. The company is a remote-first, mission-driven team of value-based care and technology experts focused on improving patient outcomes through responsible software.
Drive high-complexity transformations in strategic accounts, aligning ServiceNow teams with customer objectives and governance frameworks.
Proactively identify pipeline opportunities through product road mapping and adoption analysis, providing prescriptive guidance.
Forge C-suite relationships to increase satisfaction and retention, leading strategic oversight and risk mitigation.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own initiatives from discovery through execution, framing problems, running research, prototyping, and shipping.
Champion user research and data-driven decision making to raise design maturity.
Partner with product, engineering, and stakeholders to turn ambiguous problems into testable outcomes.
ComPsych is the world's largest provider of mental health services and GuidanceResources for life, serving more than 163 million individuals across 200 countries. Over 40% of Fortune 500 companies choose ComPsych for their mental health needs.
Defines and drives the vision, methodologies, and governance for service offering design across Hyland's portfolio.
Acts as the enterprise subject matter expert, influencing strategy, commercial models, and portfolio architecture.
Operates with broad autonomy to establish objectives and drive cross-functional adoption for improved customer outcomes and operational efficiency.
Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence that unlocks actionable insights and drives automation. With nearly 4,000 employees, Hyland fosters an employee-centric culture focused on diversity, inclusion, and community impact.
Set the design vision and quality bar for digital experiences across client websites and applications, remaining hands-on for key projects and pitches.
Lead and mentor designers, building a culture of craft, feedback, and continuous learning while partnering with the strategy team on research and design decisions.
Own design system strategy, governance, and standards across client engagements, and lead the team's adoption of emerging tools and AI.
MSQ DX is a full-service experience design and technology consultancy that delivers connected, optimized digital solutions to drive growth. They cultivate a vibrant culture for extraordinary people, upholding high standards while creating value for clients and stakeholders.
Design and optimize scalable ServiceNow solutions aligning with business needs.\n- Lead ServiceNow implementations, including technical planning and phased deployments.\n- Integrate ServiceNow with external systems, ensuring secure data flow.
LightFeather delivers innovative, mission-critical solutions to make a real difference. We are a purpose-driven team of experts working on diverse, meaningful projects.
Assess adoption barriers and work with customers to address key concerns and obstacles.
Develop execution plans to drive continued adoption and improve overall satisfaction.
Coordinate across ServiceNow teams and escalate issues to executives as needed.
ServiceNow provides an AI platform that automates workflows and enables business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture with a large global workforce, emphasizing innovation and collaboration.
Lead the design strategy and rebuild the operating model for AI-native, codebase-anchored design.
Drive B2B design excellence for complex enterprise workflows with WCAG 2.2 accessibility.
Hire and build a team of designers who are AI builders and set a culture of direct, kind feedback.
SecurityScorecard is the global leader in cybersecurity ratings, operating in 64 countries. With over 12 million companies continuously rated and a culture recognized as a 'Best Workplace' by Inc Magazine, the company is funded by world-class investors and listed among the World's Most Innovative Companies by Fast Company.
Own complex product experiences end-to-end, from early problem definition to shipped software across the RapidFort platform.
Design data-dense interfaces like vulnerability lists, cluster views, and risk summaries with strong information architecture and systems thinking.
Evolve the design system and support brand and marketing work (~20%), while using AI tools in the design process.
RapidFort is a software supply chain security platform that helps enterprises understand what's running in their software, reduce vulnerability risk, and ship curated, near-zero-CVE container images. We're a Series A company with $42M raised and a small, senior team moving quickly.
Drive a programmatic approach to enablement for global People Enablement Centers, leveraging the ServiceNow AI platform.
Design and execute a global training strategy supporting the full employee lifecycle, in partnership with PEC management.
Own new-hire onboarding programs and monthly quality audit programs to improve service delivery consistency.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. With over 7,700+ customers and a reputation as a FORTUNE 100 Best Company to Work For, they foster an AI-native culture where technology and talent are unstoppable together.