Source Job

Canada

  • Deliver thoughtful and effective client care with empathy and attention to individual needs.
  • Take ownership of customer needs from initial contact through resolution, ensuring thorough follow-up.
  • Build and maintain positive working relationships with students, families, clients, and partners.

Customer Service Microsoft Excel Interpersonal Skills Problem Solving

20 jobs similar to Care & Support Representative

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Canada

  • Provide professional, empathetic customer support to automotive customers regarding warranty, repairs, and vehicle features.
  • Resolve issues by listening actively, understanding concerns, and providing practical solutions.
  • Work remotely from anywhere in Canada with a flexible schedule and paid virtual training.

This company provides customer support services for a major automotive brand. They are a supportive, customer-focused organization with a remote team across Canada.

$29,930–$45,424/yr
Canada

  • Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
  • Gather, verify, and document claim information while explaining the claims process.
  • Provide empathetic, professional customer service in a high-volume remote environment.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.

Canada

  • Handle first notice of loss claims for non-complex auto and property insurance claims.
  • Explain claims processes and answer customer questions with empathy and clarity.
  • Maintain accurate claim files and coordinate with vendors and third parties.

The company provides auto and property insurance claims services. They foster an inclusive and diverse workplace culture with a focus on employee development and community involvement.

$35,000–$40,000/yr
Canada

  • Resolve customer inquiries, complaints, and basic technical issues with professionalism and empathy.
  • Process order entries, changes, warranty requests, and document cases in the CRM system.
  • Collaborate with Supply Chain and Sales teams to resolve discrepancies and meet performance targets.

Anovia is a trusted support partner specializing in workflow, technical support, and multilingual services for Fortune 500 companies. With over 200 professionals globally, the company fosters a close-knit technical team focused on system reliability and continuous improvement.

Canada

  • Respond to client questions and resolve software-related issues via phone, chat, and email.
  • Develop deep expertise in the organization's software products to provide effective support.
  • Collaborate with internal teams to ensure seamless client experiences and continuous improvement.

This software company provides mission-critical solutions for organizations making a positive social impact. The company fosters a remote-first, collaborative culture with a focus on employee well-being and professional growth.

Canada

  • Serve as the primary contact for provider emails covering caseload, technical, and operational issues.
  • Respond to provider calls and resolve logistical, technical, or patient-related issues in real time.
  • Proactively engage with providers to improve their experience and satisfaction.

This company supports a growing network of therapists and clinicians delivering mental health care to older adults. It is a small, agile startup with a collaborative, purpose-driven culture.

Canada

  • Meet virtually with pre-qualified clients to understand their needs and explain benefit options.
  • Guide clients through the enrollment process and maintain accurate records with follow-up.
  • Build lasting relationships through exceptional customer service in a remote environment.

Global Elite Empire Consultants is an independent third-party recruiting firm helping clients with financial protection and benefits. The company offers a remote, mentor-driven culture focused on training, performance, and career growth.

$37,500–$41,250/yr
Canada

  • Conduct outbound calls to healthcare professionals and organizations to share program information.
  • Build and maintain professional relationships while consistently achieving performance targets.
  • Accurately record customer interactions in CRM and collaborate with internal and external stakeholders.

The company partners with healthcare organizations to deliver approved program information to healthcare professionals via outbound engagement. It fosters an inclusive, collaborative culture with opportunities for professional growth in a fully remote environment.

US Unlimited PTO

  • Respond to membership-related emails within a four-hour window, handling account, billing, and access issues with empathy.
  • Monitor Slack channels and troubleshoot sensitive or challenging interactions with professionalism and de-escalation.
  • Document interactions, identify recurring trends, and partner with internal teams to resolve complex member issues.

The company specializes in digital healthcare services, helping members access effective care. They operate with a small, mission-driven remote team focused on empathy and equitable healthcare access.

$28–$35/hr
US

  • Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
  • Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
  • Assist with onboarding, documentation, and administrative processes while protecting confidential information.

ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.

$29–$33/mo
Canada 4w PTO

  • Provide timely, professional assistance to clients and maintain accurate records of interactions.
  • Coordinate follow-up activities and resolve service requests efficiently across internal teams.
  • Manage multiple priorities in a remote environment while ensuring a positive customer experience.

Envisio is a strategy and performance management software company that helps public sector organizations turn strategic plans into measurable results. They support a distributed team with remote work opportunities across Canada and foster a collaborative and supportive work environment.

$40,700–$44,400/yr
Canada

  • Provide personalized support to SaaS customers via Zendesk and phone, investigating issues and delivering solutions.
  • Collaborate with Engineering, Product, and Design teams to improve customer experience and product feedback.
  • Contribute to knowledge sharing, help center content, and continuous improvement of support processes.

The company develops and supports SaaS products for customers. The team is remote-first, globally distributed, and emphasizes collaboration, learning, and professional growth.

Canada

  • Build and maintain trusted relationships with mid-market customers through proactive communication.
  • Manage a portfolio of accounts, focusing on adoption, retention, and growth.
  • Use customer health data to identify risks and opportunities, collaborating with cross-functional teams.

This company offers a SaaS solution and is focused on customer success and engagement. With a global team spanning North America, the UK, and India, they foster a collaborative and inclusive remote-first culture.

Canada

  • Serve as the primary point of contact for customers via phone, guiding them from initial request through resolution and service completion.
  • Investigate customer concerns and develop creative solutions using internal resources and service partners.
  • Meet performance targets including bookings, memberships, and contact rates while contributing to a collaborative team environment.

Jobgether is an AI-powered job matching platform that connects candidates with employers using technology. The company values inclusivity, diversity, and continuous learning, offering a supportive remote work environment.

US

  • Respond professionally to client inquiries via phone, email, and other channels.
  • Maintain accurate customer records, coordinate appointments, and assist with service requests.
  • Perform data entry, prepare reports, and ensure timely resolution of client issues.

Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.

Kenya

  • Coordinate scheduling of healthcare workers and staff client shifts.
  • Screen, hire, and support caregivers while providing HR support.
  • Manage service delivery platform and prepare daily/weekly staffing reports.

Cloverleaf Care is a rapidly expanding US-based healthcare services company that coordinates care for clients. They have a supportive remote team environment with over 10 years of remote work experience and emphasize respect, appreciation, and employee involvement.

Canada

  • Handle inbound customer requests related to service downgrades, cancellations, and billing using effective retention techniques.
  • Identify customer needs and provide customized solutions to retain existing customers and create sales opportunities.
  • Conduct outbound calls, resolve inquiries, and upsell services while meeting quality and KPI targets.

This partner company operates in the telecommunications or service industry, focusing on customer retention and satisfaction. The organization values a supportive, inclusive culture and offers remote work opportunities from Ontario.

Canada

  • Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
  • Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
  • Navigate multiple systems simultaneously to document interactions and coordinate support.

This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.

Global

  • Handle video and audio intake calls, triaging and routing language service requests.
  • Coordinate on-demand and scheduled services while maintaining accurate records.
  • Deliver high-quality customer interactions and identify opportunities to strengthen client relationships.

The company provides professional language services to high-profile customers, coordinating on-demand and scheduled requests. It operates as a decentralized, remote organization that values independence, accountability, and customer-centricity.

US

  • Handle inbound customer calls and provide thoughtful guidance on insurance coverage and policy needs.
  • Research, troubleshoot, and resolve complex customer inquiries using internal systems and tools.
  • Contribute ideas to improve tools, product experiences, and customer service processes.

The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.