Serve as the primary point of contact for all Salesforce support requests, resolving issues in a timely manner and/or routing requests for products maintained by other teammates
Own data quality including setting up monitoring systems to identify problematic data streams/automations and eliminate errors
Design and deliver walkthroughs and training to educate staff
GiveWell is a research organization that identifies and funds cost-effective giving opportunities, focusing on global health and well-being. Our work is funded by tens of thousands of donors who rely on our research to inform their giving.
Perform basic Salesforce configuration tasks, including creating or updating flows, custom objects, formula fields, permission sets, reports & dashboards, etc.
Perform basic Workday user account configuration, including setting usernames and granting access to proper tasks, reports, and business processes.
Work collaboratively with users who report bugs or make requests for new features or functionality to develop clear requirements and illuminate potential trade-offs, decision-points, and ramifications, and propose, design, and implement technical solutions.
The Obama Foundation's mission is to inspire, empower, and connect people to change their world by building an active democratic culture. They are building a global center for change with a range of opportunities in Chicago, and is committed to anti-racism and equity.
Assist in the day-to-day administration and support of the Salesforce platform.
Help maintain data integrity by performing regular data cleansing, deduplication, and validation activities.
Assist with the setup and configuration of standard and custom Salesforce objects.
Aledade empowers independent primary care practices. Founded in 2014, they've grown to be the largest network of independent primary care in the country, striving to deliver better care and thrive in value-based care with a collaborative, inclusive, and remote-first culture.
Administer and optimize CRM and enterprise applications.
Manage roles, permissions, security settings, workflows, and automation.
Configure and customize platforms using declarative tools and development where needed.
Cottingham & Butler sells a promise to help their clients through life’s toughest moments. They aim to hire, train, and grow the best professionals in the industry. Their culture is guided by the theme of “better every day” constantly pushing themselves to be better than yesterday.
Own and optimize core business platforms, ensuring they effectively support business goals and processes.
Collaborate cross-functionally with teams to identify and implement process improvements and efficiencies.
Develop and maintain BI reports and analytics dashboards, providing insights for data-driven decision-making.
Villa is building America’s leading next-generation homebuilding platform to be the easiest, fastest and most cost-efficient way to build homes. They are the largest ADU builder in California and is growing rapidly into other housing products and geographies.
Make Marketing, Sales, and CS meaningfully more productive through trusted tooling and data.
Own Docplanner’s GTM tech blueprint and turn it into shipped value fast with a small, high-leverage team.
Build a high-performing GTM systems team and Center of Excellence.
Docplanner is a healthtech company on a mission to help people live longer, healthier lives. They build technology that improves how patients access care and how healthcare professionals deliver it. They operate in 13 countries, with more than 100 million patient visits to their websites and around 25 million appointments booked each month.
Architect end-to-end Salesforce solutions across Service Cloud.
Maintain and support integrations between Salesforce and core systems.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company that values their employees and offers competitive benefits.
Act as the primary System Administrator for core business tools.
Lead the execution of compliance frameworks (SOC 2).
Partner with the IT Manager to manage the helpdesk queue.
Directive Consulting is a B2B performance marketing agency that delivers real revenue—not just leads, using Customer Generation methodology. They are an elite, fast moving and bold company hiring people who challenge the status quo and push campaigns past what’s expected.
Build AI-powered automation for manual business processes using enterprise platforms.
Design and maintain integrations and orchestration layers using iPaaS automation platforms, REST APIs, and webhooks.
Apply generative and agentic AI to automated workflows to improve how processes interpret, route and act on business data.
AuditBoard is a leading audit, risk, ESG, and InfoSec platform, surpassing $300M ARR. They empower over 50% of the Fortune 500 with award-winning technology, fostering innovation and customer satisfaction, and are recognized as one of North America's fastest-growing tech companies.
Own the Salesforce support board and act as a bridge between global ops and the Salesforce tech team.
Provide high-quality support to internal users via the ticket system and customize Salesforce fields and layouts.
Manage data imports, updates, and exports while ensuring data integrity and security.
Docplanner Group aims to help people live longer, healthier lives by connecting patients with doctors across 13 countries. As the world's largest healthcare platform, Docplanner has over 3,000 employees and is backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital.
Lead the annual and quarterly sales planning processes.
Maintain high data quality standards across various systems.
Manage recurring sales operations deliverables.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Lead the administration and build of internal logic, triggers and automated workflows within CLM, Telephony & CTI, Notification Platforms and Survey Tools.
Lead the technical evaluation and selection process for new software vendors, defining business requirements, conducting RFPs, and managing proof-of-concept (POC) phases.
Partner with stakeholders in Sales, RevOps, Customer Support, and other business teams to identify manual bottlenecks and implement automated solutions across the tech stack.
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country and prides itself on its mission-driven and collaborative culture.
Provide day-to-day administrative support for the Salesforce platform, ensuring system stability, usability, and data integrity.
Deliver timely end-user support, including on-call assistance, issue triage, troubleshooting, and resolution of Salesforce-related inquiries.
Configure and maintain Salesforce objects, page layouts, workflows, flows, validation rules, approval processes, reports, dashboards, and related features using best-practice solutions.
Hayward Holdings Inc. is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.
Review Salesforce and Salesforce CPQ records to identify human errors.
Identify and merge duplicate Account records, triaging an existing merge request process.
Own day to day Account hierarchy maintenance, including processing hierarchy change requests and validating parent child relationships.
Webflow is looking for a RevOps Data Hygiene Coordinator to support day to day Salesforce data cleanup and maintenance. The role is highly executional and focused on accuracy, consistency, and following defined processes.
Partner with Sales and Delivery leadership to gather, document, and prioritize business requirements for operational systems and workflows.
Translate business needs into scalable system designs and implement solutions directly in Salesforce, including objects, flows, validation rules, automation, and configuration updates.
Collaborate with Revenue Operations and cross-functional teams (Marketing, Finance, Analytics, Delivery, and Supply) to ensure system changes and new processes align across teams and do not negatively impact downstream systems.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. They work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
Collaborate with departmental stakeholders to gather, document and validate functional requirements.
Support day to day administration of the Salesforce environment, including custom object configuration.
Support the engineering team in the design and testing of programmatic Salesforce solutions.
Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors.
Define and oversee architectural direction across multiple systems.
Design and oversee integrations between internal and external systems.
Lead, mentor, and grow a developer team.
Spaulding Ridge is an advisory and IT implementation firm. They help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, they believe all business is personal and relationships with clients, partners, and the global community are core to their values.
Exercise independent judgment and knowledge of multiple processes to manage sales team requests, and resolve commission disputes.
Collect and organize information from various sources to implement new policies and processes.
Audit sales and service transactions to ensure rules of engagement were followed and proper commission amount is set to be paid.
ZipRecruiter is a leading online employment marketplace that uses AI-driven smart matching technology. They connect businesses and job seekers through innovative mobile, web, and email services, and via partnerships with job boards.
Facilitate the withdrawal process through its life cycle.
Coordinate the processing of withdrawals across cross-functional teams.
Compile reports on status of withdrawals to communicate out to relevant stakeholders.
Aledade is a public benefit corporation that empowers independent primary care practices. They are the largest network of independent primary care in the country, helping practices deliver better care and thrive in value-based care, with a collaborative, inclusive, and remote-first culture.
Craft and execute innovative strategies to streamline and automate customer support workflows, reducing case backlog and improving resolution times, ensuring Engine delivers exceptional service.
Collaborate with cross-functional teams including engineering, product, and customer support to implement and optimize Salesforce Service Cloud solutions that enhance the overall customer experience.
Lead the design and management of complex screen flows and Omni-Channel configurations to increase operational efficiency, scalability, and responsiveness within the support organization.
Engine is transforming business travel into something personalized, rewarding, and simple. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year.