Collaborate with Nurse Coordinators to support patient relationships and drive revenue through direct sales.
Assess patient needs with a focus on customer support, logistics coordination, and problem-solving.
Manage business system tools like QlikView and Salesforce to schedule ongoing testing and maintain service-oriented relationships.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Coordinate patient onboarding, device setup, and education on remote monitoring technology.
Monitor patient data, analyze trends, and escalate health changes to providers.
Collaborate with healthcare professionals to optimize care and ensure documentation accuracy.
Optima Medical is an Arizona-based medical group providing personalized healthcare with a focus on preventing leading causes of death. With 30 locations and over 130 providers serving 200,000 patients, they offer a supportive and positive work environment.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Own the patient conversion funnel, ensuring timely outreach and scheduling for new referrals.
Conduct omnichannel outreach via phone and text to engage patients, build trust, and overcome objections.
Re-engage disengaged patients who cancel, miss appointments, or drop off to bring them back into care.
Protocol Behavioral Health improves cancer care by embedding specialized behavioral health and supportive care within oncology teams. The company is a fast-growing, early-stage startup built by experienced healthcare operators, focusing on partnership and value-based care delivery.
Engage with patients and care partners on access, affordability, and reimbursement for Attruby.
Collaborate with internal teams including Market Access, Commercial, and Legal to ensure a positive patient journey.
Travel 40-60% domestically to provide face-to-face support and attend meetings.
BridgeBio is a biotech company pioneering a 'moneyball for biotech' approach to develop life-changing medicines for rare diseases. With a market-competitive total rewards package and a culture that values curiosity and experimentation, they employ a dedicated team pushing boundaries in biopharma.
Lead egg donor (Split member) calls and conduct informed consent video calls.
Support member onboarding and donor profile creation.
Provide real-time support via email and phone, answering questions and scheduling.
Cofertility is a Series A company focused on the fast-growing field of fertility and family planning, rewriting the egg freezing and egg donation experience. The company is a small, fully remote team spread across the US, valuing autonomy and output.
Conduct high-volume outbound outreach and respond to inbound patient inquiries for vaccine/flu clinical trials.
Pre-screen potential participants, schedule screening visits, and maintain accurate records across systems.
Support patient follow-up to improve engagement and reduce barriers to participation.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. They are a growing organization that values compassion, urgency, solution orientation, and excellence.
Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services
knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.
Lead the Inside Sales Team to develop strategies that support field sales and grow customer base.
Oversee daily activities, coach team members, and drive achievement of weekly, monthly, and quarterly goals.
Collaborate with Marketing and Sales to execute call campaigns and report performance to senior management.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Serve as the primary point of contact for inbound membership inquiries, delivering a high-touch experience via phone, email, and text.
Conduct discovery conversations to understand prospective members' needs and educate them on Sollis' care model and benefits.
Guide qualified prospects through the enrollment process and maintain accurate records in Salesforce.
Sollis Health is a premier medical membership providing on-demand 24/7 concierge care with ER-trained medical teams and comprehensive services. They have locations in major US cities and foster a high-end, member-centric culture focused on exceptional service.
Oversee daily operations of the Patient Connection team, including referral tracking, outreach, and quality assessment.
Design and optimize workflows for referral intake, outreach, enrollment, and follow-up to drive efficiency and scale.
Set and achieve team performance targets, develop individuals, and collaborate cross-functionally to improve patient experience.
Concert Health is a national behavioral health medical group integrating the Collaborative Care model into healthcare practices to improve patient lives. They are a diverse and inclusive Equal Opportunity Employer focused on providing high-quality behavioral health support.
Prospect and qualify leads for Enterprise Account Executives via phone, email, and social outreach.
Build strong rapport with prospective clients and understand their needs.
Collaborate with the Sales team to ensure smooth hand-off and client experience.
PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. With over 800 hospitals and clinics, the company fosters a culture of diversity, equity, and inclusion, and offers competitive benefits.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.