Provide remote diagnosis and triage of systems installed in the field.
Keep excellent records of customer and engineer interactions via the ticket system.
Test software releases and apply fix releases to customer systems.
Securitas Technology provides security solutions and services to make the world a safer place, driven by integrity, vigilance, and helpfulness. It is part of a global team of over 375,000 professionals, fostering empowerment, innovation, and growth.
Design and support security solutions for new and existing clients alongside internal and external teams.
Review architectural, electrical, and security engineering plans to develop system installations, upgrades, and conversions.
Maintain familiarity with current and emerging electronic security technologies such as access control, video surveillance, and intrusion detection.
i2G Systems specializes in advanced physical electronic security and life safety solutions, including surveillance, access control, intrusion detection, and anti-drone technologies. The company fosters a culture of innovation and growth, and is an Equal Opportunity employer with a focus on high-security industries.
Provide remote technical support and occasional onsite assistance for smart building and IoT security system commissioning.
Program, configure, and troubleshoot access control, CCTV, intercom, and networking technologies across client projects.
Collaborate with project managers, contractors, and cross-functional teams to ensure professional, on-time project delivery.
The company specializes in the integration and commissioning of smart building and IoT security technologies, including access control, CCTV, and intrusion systems. It operates as a remote-first team, collaborating with customers, project managers, and security contractors to deliver professional project outcomes.
Owns the architecture and technical direction of Netflix's security technology ecosystem.
Leads the Solutions Engineering team in designing, integrating, and supporting security systems.
Manages project intake, resource allocation, and delivery across the security technology portfolio.
Netflix is a global streaming entertainment service offering films, series, and games to members worldwide. As a large technology-driven company, it fosters a culture of freedom and responsibility with high-performing teams.
Act as the primary escalation point and technical lead for complex incidents.
Enhance monitoring by tuning alerts, refining detection logic, and automating workflows.
Mentor junior engineers and document incident response procedures.
DYOPATH is a managed security services provider that helps organizations defend against evolving cyber threats through security operations and monitoring. The company fosters an award-winning culture guided by its L.O.V.E. philosophy, emphasizing teamwork, respect, and professional growth.
Provide first-line phone and email consultation to debug complex security and network problems.
Partner with Engineering to assist customers with testing and troubleshooting.
Document incident resolutions in the technical support database and mentor other engineers on advanced troubleshooting.
Zscaler accelerates digital transformation with a cloud security platform that protects organizations from cyberattacks and data loss. The company is the world's largest inline cloud security platform, distributed across 160+ exchanges globally, and fosters a culture of ownership, collaboration, and continuous feedback.
Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.
This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.
Provide hardware and firmware deployment support and assist customers with network configuration and integrations.
Troubleshoot technical issues using networking knowledge and documented practices, escalating when necessary.
Act as the single point of contact for customers and collaborate with cross-functional teams.
ExtraHop is a cybersecurity company that provides network detection and response (NDR) solutions, helping organizations gain visibility into cyber threats and network performance issues. The company has been operating since 2007, is recognized as a leader by major analyst firms, and fosters a culture rooted in purpose, integrity, and innovation.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide technical expertise and support to the sales team, positioning Horizon3's cybersecurity products and services for prospects and clients.
Engage with potential customers to understand their cybersecurity needs, deliver tailored product demonstrations, and prove solution value through proof of concepts.
Collaborate with sales and product teams to refine solutions, train the sales team, and relay field feedback to improve the product.
Horizon3 is a fast-growing, remote cybersecurity company dedicated to helping organizations proactively find and fix exploitable attack vectors before criminals exploit them. The team is a fusion of former U.S. Special Operations cyber operators, startup engineers, and cybersecurity practitioners, committed to a culture of respect, collaboration, ownership, and results.
Provide advanced remote support and serve as an escalation point for complex technical issues across client environments.
Administer Microsoft 365, Windows Server, Active Directory, and cloud infrastructure while mentoring junior engineers.
Troubleshoot networking, virtualization, and cybersecurity issues to maintain client environments and drive improvements.
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, we have grown year over year and value ownership, execution, growth, intelligence, and camaraderie.
Provide advanced support for network and security incidents and service requests, including out-of-hours P1/P2 issues.
Lead implementation of change requests, maintenance, software upgrades, and hardware replacements.
Troubleshoot complex networking/security issues, manage ISP circuits, and collaborate with architects and clients.
Kerv Digital transforms complex challenges into seamless digital experiences using Power Platform, DevSecOps, Data, and Software Engineering. Part of Kerv Group with over 700 professionals, it has a collaborative, people-first culture certified as a Great Place to Work.
Act as senior escalation point for complex network and firewall incidents, owning resolution end-to-end.
Lead technical delivery of network projects including scoping, design, implementation, and remediation.
Mentor junior engineers and collaborate with security teams to harden and optimize customer environments.
This partner company provides managed IT and network services to enterprise clients. The culture emphasizes technical excellence, mentorship, and secure, scalable infrastructure delivery.
Oversee installation quality and commissioning readiness for enterprise access control projects nationwide.
Support field coordination, troubleshooting, and operational execution across multiple security sites.
Collaborate with project managers, engineers, and subcontractors to ensure projects meet technical specifications and customer expectations.
Our partner is a growing organization in the electronic security industry, specializing in enterprise access control systems. They emphasize innovation, technical excellence, and professional development.
Provide 24x7 onsite and remote troubleshooting support for OneCare clients, ensuring SLA compliance.
Perform routine network maintenance, system upgrades, firewall management, and hardware replacement.
Support incident management, document network problems, and adhere to client security policies.
NCS is a leading AI Tech Services company that provides clients with agility and AI expertise across various industries. With a 15,000-strong team across the Asia Pacific, NCS is a subsidiary of Singtel Group and values Adventure, Excellence, Integrity, Ownership, and Unity.
Empower strategic partners to deliver innovative networking and security solutions for enterprise customers.
Collaborate with channel account managers and partner organizations to develop technical expertise and drive successful customer engagements.
Create engaging technical resources, lead training initiatives, and represent joint solutions at industry events and webinars.
Our partner provides innovative networking and security solutions for enterprise customers in a rapidly evolving cloud networking environment. The company fosters a supportive team culture built on trust, shared accountability, collaboration, and continuous improvement.