Conducts outbound and inbound calls to educate patients about Advanced Care Planning ultimately scheduling an appointment.
Overcome Patient concerns and objections by clearly articulating the importance of Advanced Care Planning and how it benefits their healthcare journey.
Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.
Aledade exists to empower independent primary care by creating value-based contracts across a wide variety of health plans. They were founded in 2014 and have become the largest network of independent primary care in the country. They have a collaborative, inclusive, and remote-first culture.
Keystone is a fast-growing company seeking top talent employees. They match clients’ needs in the health insurance market and are proud of helping thousands of Americans to find peace of mind and economic stability.
Develop strong content knowledge of the healthcare industry
Research potential prospects and create a strategic outreach plan
Cold call and email to schedule meetings and conference calls
PointClickCare is a leading health tech company that helps providers deliver exceptional care. They are a founder-led and privately held company that empowers employees to push boundaries and innovate with over 30,000 provider organizations.
Efficiently triage incoming phone calls with professional phone etiquette.
Provide support for call center staff and resolve issues promptly.
Effectively communicate issues and solutions to members and pharmacies.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Serve as an inside sales partner to Field Sales by supporting territory strategies and advancing opportunities through the pipeline.
Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care.
Build and maintain long-term, consultative relationships with patients to drive repeat testing and ongoing engagement.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status.
Consistently provide outstanding customer service with every patient interaction.
M3 Wake Research is an integrated network of premier investigational sites meeting clinical research needs. They have close to 30 owned and managed research sites across the country and continue to grow through acquisitions.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings and assess for high risk
Make welcome calls and assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey, interacting with 1 in 3 Americans every day. They integrate the power of human touch with data-driven technology in their mission to make healthcare better for all, fostering collaboration, creativity and innovation.
Connect with customers via phone/email/chat/social media to resolve questions/concerns.
Calmly attempt to resolve and de-escalate any issues.
Respond to requests for assistance and/or possible processing payments.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.
Research, review and respond to inquiries received from members and providers.
Employ active listening skills, demonstrate patience and empathy, and handle difficult calls tactfully, courteously, and professionally.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Evry Health is on a mission to bring humanity to health insurance through personalized, high-technology health plans that expand benefits and increase access and transparency. They are the major medical division of Globe Life with over 3,000 employees and a flexible and remote work environment.
Handle inbound patient calls as your primary responsibility
Answer questions about prescriptions, refills, subscriptions, appointments, and account status clearly and accurately
Document patient interactions accurately in our systems after each call
Mochi Health is building an AI-driven marketplace that makes healthcare discoverable, connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Their platform gives patients transparent pricing, personalized medication management, and long-term access to their own medical records.
Execute outbound prospecting across phone, LinkedIn, email, and digital networking channels
Engage prospects through personalized, curiosity-driven conversations rather than scripted messaging
Identify and qualify opportunities by uncovering pain points, ownership, timing, and willingness to engage
Zinovo helps businesses to optimize their operations and improve performance. They offer customized consulting using analytical based methodologies. Details on employee size and culture are not mentioned in the job description.
Execute daily outbound prospecting activities against defined target lists using phone, email, and sequencing tools to generate initial conversations.
Qualify early-stage interest and convert conversations into scheduled meetings for Account Executives, ensuring high-quality handoffs.
Build and maintain consistent coverage across assigned prospect segments to ensure steady pipeline flow into the AE team.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice.
Provide empathetic, patient-centric support through phone, email, and in-app messaging.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara Health is a women’s health provider specializing in longitudinal care. Trusted by over 60,000 women nationwide, they connect patients with multidisciplinary care teams focusing on hormonal, metabolic, and reproductive care.
Cold call and prospect to establish new accounts while maintaining an established book of business.
Plan and organize daily work schedules while demonstrating exceptional follow-through and personal drive.
Present key selling points, features, and benefits while focusing on the customer's needs and expectations.
They guide the connection between people and technology, helping customers manage their IT needs. Their team is made stronger by a multitude of backgrounds, experiences, and perspectives, fostering innovation and unique technology solutions.
Advising business customers by phone and presenting our software solutions.
Acquiring new customers and building long-term relationships.
Managing your sales pipeline and customer data in our CRM system.
Revalize empowers manufacturing businesses to better design, model, develop, and sell - powering greater outcomes across the entire manufacturing value chain. They lead with an AI-forward mindset, serving more than 16,000 global customers and is a portfolio company of TA Associates and Hg.
Answer telephone calls from customers inquiring about goods and services.
Provide high-quality service with a helpful, professional attitude.
Assist clients with inquiries on debit card incentives, orders, and balances.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. The company is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Makes outbound calls to educate prospective patients and schedule provider visits.
Understands patient requirements and asks questions to gain trust and understanding.
Acts on opportunities to provide value to the patient through information about Strive Health programming.
Strive Health is dedicated to transforming the kidney care system through early identification, engagement, and coordinated care. They aim to improve outcomes for people with kidney disease, integrating with local providers and utilizing predictive data to support patients' care journey.
Manage multiple channel interactions with excellent communication skills.
Effectively present and discuss products and services to providers.
Establish and maintain positive relationships with providers.
Capital BlueCross is an independent licensee of the Blue Cross Blue Shield Association. We are an equal opportunity employer committed to a culture of diversity and inclusion.
Handle warm inbound and warm outbound calls and contact new leads within 5 minutes of submission.
Follow call scripts to qualify interest and book appointments and conduct follow-ups with existing leads.
Schedule appointments accurately, confirm patient details, and log call outcomes in CRM systems.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia, offering a vibrant community and constant support.