Source Job

• Build and maintain strong client relationships.
• Conduct consultative conversations to understand client needs.
• Simplify complex information into accessible guidance.

Jobgether is a company that connects job seekers with employers through an AI-powered matching process. They focus on fairness, objectivity, and speed in the hiring process.

• Manage enrollment processing, research, and resolve eligibility and enrollment issues.
• Review plan documents and benefit attributes for accuracy and manage them within the internal system.
• Process carrier and client contact changes with carriers and update all internal systems and client facing contact sheets.

Newfront is a modern insurance brokerage, transforming the industry with innovative technology and expertise. They are committed to fostering a diverse and inclusive workplace where employees can grow and contribute to the company's success.

• Build caring connections with every member by always leading with empathy, patience, and respect, ensuring members feel heard, supported, and valued.
• Own each member interaction end-to-end, taking accountability to resolve inquiries during the initial contact and ensuring clear follow-through when additional steps are required.
• Accurately respond to member inquiries regarding benefits, eligibility, services, policies, and procedures in a clear, confident, and member-friendly manner.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and the chronically ill. It is a fast-growing company with a team passionate about transforming lives through high-quality, low-cost care.

• Provides timely and accurate information and service to policyholders and agents.
• Independently solves problems relating to policies and escalates others as needed.
• Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.

• Connect with potential clients and explain product suite.
• Manage the sales process, make outbound calls, and respond to inquiries.
• Maintain and update client records to ensure regulatory compliance.

This company helps connect families and build careers. They are hiring individuals who are passionate about making a difference while building a rewarding remote career.

• Manage inbound and outbound calls
• Resolve customer concerns effectively and efficiently
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams & place their operations on autopilot.

• Manage virtual appointment scheduling and confirmations.
• Virtually explain family care packages to families and sell them protection packages.
• Communicate professionally with clients and team members.

AO Globe Life believes every interaction matters, guiding clients and supporting team members. They foster a service-driven environment.

• Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
• Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
• Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.

Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.

• Serve as the primary post-sale partner, building trusted, strategic relationships.
• Lead onboarding and training, monitor account health, and deliver regular business reviews.
• Identify process improvements, strengthen internal workflows, and influence customer success strategy

Mural Health aims to make clinical trials easier for participants and caregivers by removing obstacles. They seem to be a startup, with a culture of collaboration and cross-functional teamwork.

• Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
• Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
• Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

• Conducting virtual consultations with clients.
• Assessing clients’ needs and imparting knowledge on solutions.
• Cultivating lasting client relationships through consistent, periodic check-ins.

Global Elite Empire Consultants is a fast-growing, tech-driven organization looking for innovative individuals. They like to help teams get to the next level.

• Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
• Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
• Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.

Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.

• Respond to client requests with timeliness and accuracy.
• Assist Advisor with client meeting prep and follow-up tasks.
• Process account opening applications and transfer paperwork.

Bergland Wealth Management is an independent financial advisory firm. They are a small firm that is always striving to improve their processes.

• Manage inbound client communications and ensure a consistent, high-quality customer experience.
• Conduct consultative conversations to understand client needs, goals, and concerns.
• Collaborate with internal teams to improve onboarding, retention, and overall customer success processes.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Serve as the point of contact for new client referrals and guide families through the intake process.
• Obtain insurance benefit information and assist families with understanding their plan details.
• Collaborate with cross-functional team members to ensure optimal service delivery.

LEARN Behavioral is dedicated to nurturing children with autism and special needs to lead resilient and fulfilling lives. They specialize in evidence-based applied behavior analysis, delivering personalized treatment plans, and have 20 years of clinical insights.

• Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
• Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
• Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.

Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Implement, manage, and grow both new and existing SMB customer base, driving adoption, retention, and expansion.
• Serve as a subject matter expert and point of escalation for all SMB customers.
• Build and execute plans to accelerate revenue through Omada marketing best practices; ensure enrollment forecasts are met or exceeded.

Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. Omada's virtual care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest and breakthrough behavioral science. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems.

• Answer calls and resolve questions, routing to appropriate departments.
• Complete documentation in EMR and marketing systems, including initial prescreening.
• Schedule new and returning patients and complete follow-up duties.

Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.

• Contact potential & existing customers through various channels to create a pipeline of leads.
• Engage and build rapport with potential customers and determine the suitability of company products/services to their needs.
• Schedule sales demos and meetings.

Wing is redefining the future of work for companies worldwide. They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

• Respond promptly and professionally to customer inquiries.
• Provide accurate information regarding products, services, pricing, and company policies.
• Resolve customer concerns and complaints efficiently while maintaining professionalism.

AO Globe Life believes a smooth, organized experience sets the tone. They ensure clients and advisors feel supported from the very first interaction.