Source Job

Germany

  • Act as the central post-sales point of contact guiding customers through their Zero Trust journey.
  • Provide technical guidance, product insights, and best practices to drive solution adoption.
  • Build relationships with key stakeholders and manage escalations to ensure long-term customer success.

German AI/ML Cloud Security Networking Customer Success

18 jobs similar to Technical Success Manager

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$143,500–$205,000/yr
US

  • Manage premium customer support relationships and drive deep product adoption for top-tier customers.
  • Partner with Field Sales, serve as trusted advisor for web and email security implementations, and manage escalations.
  • Deliver high-impact training, monitor customer environments, and translate insights into product requirements.

Zscaler accelerates digital transformation with the Zero Trust Exchange platform, a cloud security solution protecting thousands of customers from cyberattacks. The company is AI-native and values ownership, collaboration, and a challenge culture.

$143,500–$205,000/yr
US

  • Build long-term trusted advisor relationships with customers to deliver tailored zero trust solutions
  • Design and execute solutions using Zscaler's suite of products, including SDWAN, CASB, Shadow IT, and SaaS integrations
  • Advocate customer needs with cross-functional teams to influence product development

Zscaler provides a cloud security platform connecting users, devices, and applications securely anywhere. With global data centers and an AI-native enterprise focus, it fosters ownership, collaboration, and customer obsession.

Germany

  • Own the full sales cycle from discovery to closing, working directly with end customers and assigned partners.
  • Build and nurture your pipeline through strategic partner engagement and consistent follow-up on marketing and partner leads.
  • Apply solution selling principles to identify customer pain points and sell the value of minimizing cyber risk.

Eye Security is one of Europe's fastest-growing cybersecurity and embedded cyber insurance scale-ups, combining cutting-edge technology with hands-on expertise to protect mid-market businesses from cyber threats. The company has grown to over 180 employees and unites professionals from intelligence, military, tech, and consulting backgrounds in a collaborative, mission-driven culture.

$68,040–$97,200/yr
Spain

  • Deliver responsive technical assistance to partners and internal teams through discovery, demos, and architecture walkthroughs.
  • Manage sandbox/lab environments and create reusable technical assets and documentation.
  • Drive partner enablement programs including onboarding tracks, training events, and workshops.

Zscaler accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The company, with thousands of employees, is an AI-native enterprise driving security solutions and fostering a culture of ownership, trust, and continuous feedback.

$172,000–$215,000/yr
US

  • Lead a technical support team of senior engineers, ensuring resolution of complex Zscaler product issues.
  • Manage case and account-level escalations with stakeholders to address customer concerns.
  • Drive support process improvements and training programs that result in operational efficiency.

Zscaler accelerates digital transformation with its Zero Trust Exchange platform, protecting customers from cyberattacks and data loss by securely connecting users, devices, and applications. The company has a global, customer-focused culture and is building an AI-native enterprise to solve security challenges.

Europe

  • Proactively hunt and win new strategic logos, driving net-new revenue growth.
  • Apply structured prospecting methodologies to identify, qualify, and prioritize target accounts.
  • Secure and lead initial executive-level meetings, showcasing strong value articulation.

Check Point is a leading cybersecurity company providing advanced threat prevention solutions. They foster a diverse, remote-friendly, and fast-paced culture focused on innovation and growth.

$175,875–$251,250/yr
US

  • Design and implement Zero Trust architectures for enterprise customers.
  • Gather requirements, understand specifications, and evaluate existing systems.
  • Influence and mentor team members across the organization.

Zscaler accelerates digital transformation with the Zero Trust Exchange platform, protecting customers from cyberattacks by securely connecting users, devices, and applications. The NASDAQ-listed company serves thousands of customers globally and fosters a culture of collaboration, ownership, and challenge.

Global

  • Lead successful deployments of our AI-powered platform for insurers and brokers, managing resources and setting governance.
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Cytora is an AI-powered platform reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem, part of Applied Systems. We're a mission-driven team that values flexibility, diversity, and innovation.

US

  • Create and deliver technical product presentations to prospective customers, gathering requirements to ensure solutions meet goals.
  • Lead product evaluations and custom configurations, designing test plans with customers for successful outcomes.
  • Act as a problem-solver who thrives in ambiguity, navigating between high-level strategy and hands-on execution.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure, protecting thousands from cyberattacks and data loss with the world's largest in-line cloud security platform. Distributed across 160+ public exchanges globally, the company is building an AI-native enterprise with a challenge culture and deep customer obsession.

$112,000–$160,000/yr
Germany

  • Lead and scale a high-performing enterprise sales team, embedding MEDDIC/MEDDPICC as the core sales process.
  • Drive strategic account expansion by building long-term transformation roadmaps and partnering with technical architects.
  • Maintain accurate forecasts, orchestrate go-to-market alignment, and participate in customer discovery meetings.

Zscaler accelerates digital transformation with the Zero Trust Exchange™️ platform, the world’s largest in-line cloud security platform. With 160+ public exchanges and thousands of private exchanges globally, Zscaler fosters a collaborative culture focused on security innovation and AI-driven solutions.

$150,000–$187,500/yr
US

  • Articulate and sell the value of Professional Services within prospective and existing enterprise customer accounts.
  • Own Services bookings quota in assigned territory while achieving target attach rates.
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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure through the Zscaler Zero Trust Exchange platform. With over 160 public exchanges globally and a team driven by ownership, collaboration, and ongoing feedback, Zscaler is an AI-native enterprise committed to solving the world's hardest security challenges.

Europe

  • Build and manage strategic relationships with enterprise and strategic clients across the EMEA region.
  • Own commercial outcomes including renewals, expansions, retention, and customer growth within your portfolio.
  • Act as a strong internal voice for customers to influence product priorities and improve customer experience.

This is an AI-first company providing innovative products that shape how businesses interact with technology. It operates as a fast-paced, high-autonomy environment with a global team and minimal bureaucracy.

Europe

  • Deliver technical excellence as a senior expert for complex enterprise Atlassian Cloud environments.
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  • Drive innovation with Atlassian Analytics, AI and automation while mentoring the team.

Valiantys helps organizations transform how work gets done with consulting, enterprise service management, and engineering productivity. They are an international, multicultural company with a people-first culture focused on growth and collaboration.

$154,875–$221,250/yr
US

  • Recruit, mentor, and develop the sales engineering team for the core portfolio.
  • Refine and scale sales engineering processes including discovery, technical qualification, and proof-of-concept.
  • Partner with sales leadership and clients to design business solutions that drive revenue growth.

Zscaler accelerates digital transformation with the Zero Trust Exchange platform, securely connecting users, devices, and applications anywhere. With a global team distributed across 200+ data centers, the company is building an AI-native enterprise focused on solving security challenges through collaboration, ownership, and a challenge culture.

UK

  • Own end-to-end management of critical customer escalations for key accounts in EMEA, establishing action plans and communication cadences.
  • Apply strong judgment in risk management, driving post-mortem analyses and lessons learned to track preventive actions.
  • Identify recurring escalation themes to drive continuous improvements in product, process, and operational readiness.

Zscaler accelerates digital transformation with its SASE-based Zero Trust Exchange platform, protecting thousands of customers from cyberattacks and data loss. As the world's largest in-line cloud security platform, it operates across 160+ public exchanges globally, with a culture driven by deep customer obsession and a commitment to AI-native enterprise solutions.

UK

  • Drive channel revenue and build pipeline by managing relationships with existing partners in Germany.
  • Source and develop strategic new channel relationships with resellers, distributors, and integrators.
  • Act as liaison between Keeper and partners, ensuring compliance and fostering communication across teams.

Keeper Security is a leading cybersecurity software company that protects thousands of organizations globally with zero-trust and zero-knowledge solutions. It is a fast-growing company recognized by Gartner, with a strong culture that values career growth and teamwork.

$140,000–$175,000/yr
US

  • Represent the practice directly with customers through calls, webinars, and conferences to drive deals.
  • Map compliance frameworks like GDPR, NIST, PCI, and HIPAA to Zscaler capabilities control by control.
  • Build reusable playbooks and educate field teams to handle compliance conversations while protecting data.

Zscaler accelerates digital transformation by securing users, devices, and applications anywhere with its Zero Trust Exchange platform. The company operates the world's largest in-line cloud security platform across 200+ data centers, fostering a culture of ownership, collaboration, and customer obsession.

US Unlimited PTO

  • Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
  • Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
  • Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.

Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.