Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.
Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Join Xplor Pay as an Implementation Specialist to help new customers get optimally set up on their platforms.
Coordinate internally across teams to provide customers with a single point of contact during onboarding.
Act as a trusted advisor, guiding merchants through the implementation and adoption of the full product suite.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. With over 130,000 businesses in 72+ countries and backed by major investors, the company fosters a culture of teamwork, transparency, and ownership.
Configure and tailor customer accounts based on documentation and direction from the Implementation Specialist.
Maintain clean and organized customer records in HubSpot with high standards of data hygiene.
Convert, interpret, and manipulate various document types (e.g., PDFs, Word, Excel, CSVs) for platform compatibility.
Roofr provides a platform for roofing contractors to manage their business. They operate remotely with a focus on customer onboarding and implementation.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Deliver engaging in-person training at customer facilities across the US, with up to 50% travel.
Lead virtual training sessions for remote customers, adapting delivery to keep it interactive and effective.
Collaborate with internal teams to customize materials and gather feedback to continuously improve training.
Higharc is a VC-backed startup transforming how new homes are designed and built, with over $175M raised and support from leading venture capital firms and 18+ strategic investors. The company has been remote-first since 2018, fostering a flexible and health-focused culture with comprehensive benefits and meaningful equity for its fast-growing team.
Implement Mavenoid for customers and empower the sales team to close more deals.
Collaborate with Customer Success and Product teams to create and manage documentation.
Teach and empower customers to use Mavenoid while staying up to date with product features.
Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support with intelligent troubleshooting and remote support. Having raised our Series B, we are a remote-first company with a small, impactful team operating globally.
Provide administrative and project support using Buildertrend and Xero.
Manage client contracts, supplier documentation, and compliance records.
Handle marketing activities including social media, website content, and award submissions.
A residential construction company specializing in building homes. The company is growing and seeks a proactive virtual assistant to support its operations.
Manage and execute end-to-end implementations of Ashby's solution for Mid-Market and smaller enterprise customers, handling about 15 concurrent implementations lasting 4-8 weeks each.
Work directly with customers to develop and execute implementation plans, ensuring a positive experience and fast time to value while aligning cross-functional stakeholders.
Advise customers on best practices, navigate change management, and proactively improve processes to enhance efficiency and efficacy.
Ashby is a B2B SaaS company building best-in-class products for recruiting and HR teams. They value small, talented teams and offer a remote-first, collaborative culture with a focus on continuous improvement and customer care.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Lead customers through adoption of our platform's integration and data capabilities.
Work closely with builders' teams to understand data flow from ERP to field.
Translate customer needs into working integration plans, test data flow, and document processes.
We are a VC-backed startup changing how new homes are designed and built. We have raised over $175M with support from top venture capital firms and strategic investors, and we are remote-first with a focus on flexibility and healthiness.
Lead the full implementation lifecycle for trades and construction clients, from discovery through go-live and optimization.
Manage a portfolio of enterprise implementations, ensuring on-time and on-budget delivery.
Architect solutions using QuickBooks Online and a construction-specific app stack, advising on best practices for job costing and project execution.
They are a fast-growing CFO and controllership services firm serving the trades industry. They have a strong remote team in the Philippines and US, and focus on preserving their unique culture, fostering human capital, and leveraging AI-driven systems.
Serve as first point of contact for homeowners, handling inquiries and scheduling inspections.
Coordinate project documentation, permits, and CRM records to ensure smooth operations.
Support marketing initiatives including email campaigns, social media, and online reviews.
A fast-growing, family-owned roofing company based in Raleigh, North Carolina, focused on honesty, education, and exceptional customer service. The company is small and family-oriented, seeking a proactive virtual assistant to support operations.