Lead the product strategy for a global hotel onboarding and connectivity platform, owning the end-to-end experience for hotels joining the system.
Drive the success metric of increasing bookable rooms added per day while maintaining quality and reliability across different hotel segments.
Collaborate with Operations, Growth, and Marketing to remove onboarding bottlenecks and build scalable solutions for a rapidly evolving travel ecosystem.
Lead the global customer support organization and own the hotelier experience end-to-end.
Transform reactive support into proactive partnership by combining AI at scale with hospitality empathy.
Drive first contact resolution and reduce resolution times while supporting the wellbeing of your team.
Cloudbeds is a hospitality technology platform that powers hotels across 150 countries, processing billions in bookings annually. The company is a fully remote team of 650+ people across 40+ countries, known for its innovative and inclusive culture.
Lead, mentor, and develop SMB Onboarding Coaches, Guest Experience Onboarding Coaches, and Accounting Specialists to deliver exceptional customer onboarding experiences.
Drive onboarding strategy and team performance against key metrics like customer satisfaction, adoption, and time-to-launch.
Partner cross-functionally with Customer Success, Sales, Product, and Operations to improve processes and ensure seamless customer transitions.
Cloudbeds provides a unified hospitality platform that powers hotels across 150 countries and processes billions in bookings annually. With 650+ team members across 40+ countries, it is a remote-first company recognized for innovation and AI-powered solutions.
Own the Trips product roadmap and drive growth by making experiences and services a habit for millions of guests.
Lead cross-functional teams from brief to launch, using experimentation and data to decide what to build next.
Craft the product narrative that explains releases to leadership internally and to guests externally.
Airbnb is a global marketplace that connects hosts offering unique stays and experiences with guests seeking authentic travel. Founded in 2007, the company has grown to over 5 million hosts and 2 billion guest arrivals, with a culture focused on inclusion, belonging, and innovation.
Own Customer Operations as a full product and business domain, accountable for outcomes, P&L, and priorities.
Move fast with minimal red tape, testing ideas quickly and owning the path to the outcome.
Work closely with engineering on operational systems that improve fulfillment and reduce incidents.
Nuitée builds the API backbone for global travel, connecting hotels, OTAs, fintechs, and super-apps. Founded in 2017, it has grown 10x since 2022, is backed by Accel, and operates with a fast-moving culture across US and European hubs.
Own the vision, strategy, and roadmap for Foxen's integration platform across PMS, leasing, and partner systems.
Manage relationships with PMS vendors and technology partners, leading new strategic partnerships from evaluation through launch.
Work with engineering to translate partner and customer needs into clear requirements and deliver reliable, API-driven integrations.
Foxen advances financial wellness through multi-family real estate, offering a platform of compliance solutions for property owners, operators, and residents. Founded in 2018 and headquartered in Columbus, Ohio, Foxen has built a profitable, growing business with a culture of high standards, a builder's mindset, and ambition without ego.
Lead a new pod building social features that turn guest connections into reasons to return to Airbnb.
Own the travel map, group tools, and recommendations, weaving connections across the guest journey.
Drive execution from brief to launch with engineering, design, and data science, using AI prototyping.
Airbnb is a global online marketplace for unique stays and experiences, connecting hosts with guests. With over 5 million hosts and 2 billion guest arrivals, the company values inclusion, belonging, and innovation.
Own the product roadmap from signed agreement to a live, bookable listing, measured by activation rate, time to live, and 180-day retained activations.
Identify where owners stall during onboarding and ship experiments that remove manual steps, from self-serve setup to automated scheduling.
Partner closely with Onboarding, Operations, and Lifecycle Marketing to change the underlying system and measure every step from signup to live.
Evolve is on a mission to make vacation rental easy for everyone by providing exceptional experiences for owners and guests. The company is a high-performing, customer-obsessed team that values curiosity, communication, and accountability, with a culture focused on collaboration and thriving together.
Own the host (supply) side of the marketplace, spanning onboarding, activation, listing quality, and host tools.
Turn host insights, data, and marketplace knowledge into creative solutions that balance host needs and guest experience.
Own business outcomes end-to-end, from defining metrics to driving execution with cross-functional teams.
Peerspace is the leading online marketplace for venue rentals for meetings, productions, and events. With over $500M transacted and backing from GV and Foundation Capital, it is a remote-first company that values inclusion, cross-functional collaboration, and a healthy team culture.
Drive the roadmap and delivery of the Screening Platform, turning ambiguous goals into useful releases.
Own the Screening Portal and third-party integrations, improving customer and partner experiences.
Partner with engineering, product, legal, and customers to deliver measurable, compliant outcomes.
RealPage provides property management software and real estate technology solutions. The company is a large, established provider with a focus on innovation and creating an inclusive workplace.
Define and drive the strategy, roadmap, and execution for pricing, availability, and listings.
Collaborate closely with Engineering, Design, Data, and channel teams to build dependable workflows.
Use AI tooling to ship ideas from discovery and prototype to production.
Hostaway is an AI-powered vacation rental management platform for professional operators. Trusted by 20,000+ property managers, it's a profitable, high-growth unicorn with a global team.
Define and drive the product vision, strategy, and multi-year roadmap for Retail Experiences, owning the guest journey from discovery to launch.
Champion the guest by mapping the full on-property experience and turning friction points into prioritized product bets.
Partner with Engineering, Design, Data, Marketing, and Operations to deliver location-aware features, personalized offers, and loyalty recognition.
PENN Entertainment is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. With a large footprint across the continent and a culture focused on career growth and cutting-edge digital products, they operate properties and platforms like Hollywood Casino and theScore Bet.
Build and own Nuitée's hotel portfolio in France and Benelux, driving direct relationships and commercial strategy.
Negotiate pricing, promotions, and availability directly with hotel revenue managers and GMs to maximize performance.
Use Nuitée's dashboards to identify opportunities and turn data into actionable plans for each property.
Nuitée is building an API-first platform for the global travel industry, enabling seamless hotel connectivity for companies like Hopper, Priceline, and Google. Founded in 2017, the company has grown into a global team with hubs in London, New York, San Francisco, Palma de Mallorca, and Casablanca, and is backed by Accel and leaders from Booking.com, Stripe, and Shopify.
Own the Resident Onboarding Lift roadmap and the AppFolio partnership metrics that drive revenue.
Become the AppFolio expert, align joint roadmaps, and lead weekly partner calls.
Write clear requirements and set the standard for discovery and iteration across the product org.
Second Nature built the first Resident Experience Platform to make resident onboarding and services effortless for property managers. They are a team of 200+ with a pirate-ship culture focused on action, growth, and extreme ownership.
Own marketing strategy and execution across Airbnb's partner portfolio.
Build and run campaigns on partner channels, from co-branded content to live activations.
Partner with Creative and internal teams to deliver measurable brand and bookings impact.
Airbnb is an online marketplace that connects travelers with unique stays and experiences hosted by locals around the world. With over 5 million hosts and 2 billion guest arrivals, Airbnb fosters an inclusive culture that values diversity and belonging.
You will optimize and maintain hotel distribution systems to maximize revenue across all channels.
You will keep booking system interfaces running smoothly by monitoring performance and working with providers.
You will maximize content scores and respond to guest reviews to drive online reputation.
Ruby Hotels is a fast-growing hospitality group with hotels and workspaces across Europe. They value personality and teamwork, seeking passionate team players to join their innovative culture.
Lead Nuitée's new agentic AI capabilities, shaping how AI agents search, book, and manage hotel stays.
Work hands-on to design and build reliable agent-native APIs and MCP tools.
Report directly to the CEO with significant autonomy and build a small, fast-moving team.
Nuitée is building the API backbone for the global travel industry, providing API-first infrastructure for hotels, OTAs, fintechs, and more. Founded in 2017, it has grown 10x since 2022, is backed by Accel, and has global teams across major cities.
Lead the global support organization and own the experience hoteliers have when they need us most.
Transform reactive support into proactive partnership, combining AI at scale with the empathy of true hospitality.
Drive first contact resolution and resolution times while keeping the customer experience human.
Cloudbeds provides a unified hospitality platform that powers hotels across 150 countries, processing billions in bookings annually. The company is a fully remote team of 650+ members across 40+ countries, focused on innovation and AI-powered solutions for hoteliers.
Own the host-side product vision, strategy, and roadmap for the marketplace.
Drive improvements across onboarding, activation, listing quality, and host management tools using customer insights.
Partner with engineering, design, and operations to execute product initiatives end-to-end.
The company operates a two-sided marketplace that connects businesses and individuals with unique spaces for meetings, productions, and events. It is a small, collaborative, remote-first team where employees have significant ownership and influence over strategic decisions.
Work with the data that powers hotel supply for a global travel marketplace.
Join as the second analyst on Supply and Cloud, taking on real analysis from day one.
See your work used within days to help commercial teams win and grow hotel partners.
Nuitée builds API-first infrastructure for the global travel industry, connecting hotels, OTAs, and fintechs with scalable hotel inventory. Founded in 2017, it has grown into a global team with hubs across Europe and the US, backed by Accel and trusted by Hopper, Priceline, and Google.
Guide customers through the full onboarding journey for Cloudbeds' accounting features, including chart of accounts mapping, tax configuration, and revenue recognition setup.
Support customers in connecting Cloudbeds to third-party accounting software and ERPs like QuickBooks, Xero, and NetSuite via native integrations.
Troubleshoot accounting discrepancies and integration sync issues with a hands-on, solutions-oriented approach.
Cloudbeds builds a unified hospitality platform that powers hotels across 150 countries and processes billions in bookings annually. With 650+ team members across 40+ countries, we are a remote-first, inclusive team passionate about transforming hospitality through technology.