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$140,000–$200,000/yr
US

  • Build and nurture relationships with key customer stakeholders.
  • Offer technical guidance, product insights, and best practices.
  • Work proactively to identify adoption insights, develop risk mitigation plans.

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20 jobs similar to Sr. Technical Success Manager

Jobs ranked by similarity.

$154,875–$221,250/yr
US

  • Overseeing the technical sales process
  • Running Proof of Value from start to finish, as the technical and industry expert
  • Collaborating and supporting internal Zscaler teams

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. They have built high-performing teams that can make an impact quickly and with high quality, valuing high-impact, high-accountability with a sense of urgency.

$170,625–$243,750/yr
US

  • Design and implement our Zero Trust architectures
  • Gather requirements and understand specifications while evaluating existing systems
  • Influence and mentor activities within the team and across the organization

Zscaler is a pioneer and global leader in zero trust security, securing users, branches, applications, data & devices. They are distributed across more than 160 data centers globally, with a culture of execution centered on customer obsession, collaboration, ownership and accountability.

Global

  • Act as a trusted advisor to customers, ensuring efficient adoption of Palo Alto Networks’ Unit 42 Managed Services.
  • Work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises.
  • Increase customer satisfaction, value, retention, and expansion of Unit 42’s security footprint.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They are a company built on challenging and disrupting the way things are done, looking for innovators committed to shaping the future of cybersecurity. This role is remote.

US

  • Partner with Services Sales Managers to drive adoption across account teams.
  • Translate complex technical capabilities into clear business value.
  • Ensure customers have the architectural blueprint and resource team for success.

Palo Alto Networks is a cybersecurity partner committed to protecting our digital way of life. They are a company built on challenging the status quo, with innovators shaping the future of cybersecurity, with hybrid teams collaborating across geographies.

$216,000–$330,000/yr
US Unlimited PTO

  • Build and maintain the long term technical relationship of key accounts.
  • Identify and drive strategic conversations with key stakeholders.
  • Be the voice of the customer, engaging and influencing Product Management and Product Roadmap.

Cloudflare is on a mission to help build a better Internet. They run one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

Europe

  • Assist with administration of Zscaler Products & features in the demo environment.
  • Administer 3rd party applications in the demo environment (maintain, update, etc).
  • Provide support for various demo and lab environments via email and enterprise messaging, escalating when necessary.

Zscaler is a pioneer and global leader in zero trust security, securing users, branches, applications, data & devices. They have over 160 data centers globally and are known for their AI Forward, People First philosophy and high-performing teams.

Europe

  • Drive customer security resilience and operationalize solutions.
  • Manage the entire customer lifecycle and enhance retention.
  • Collaborate with sales teams and champion the voice of the customer.

Jobgether is a platform leveraging AI to connect job seekers with companies. They focus on ensuring applications are reviewed quickly and fairly.

$119,000–$145,000/yr
US

  • Acting as the technical liaison with Red Canary’s enterprise customers
  • Working closely with Sales and Customer Success to align technical use cases with business value
  • Documenting, tracking, and advocating for customer’s feature and support requests

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. They build high-performing teams that can make an impact quickly and with high quality, fostering a culture of execution centered on customer obsession, collaboration, ownership and accountability.

$140,000–$200,000/yr
US

  • Build relationships with important internal and customer stakeholders.
  • Create a long-term account strategy aligned with customer goals.
  • Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals.

Zscaler is a pioneer and global leader in zero trust security, securing users, branches, applications, data & devices. They are distributed across more than 160 data centers globally and believe in transparency and value constructive, honest debate, building high-performing teams.

APAC Unlimited PTO 13w maternity 12w paternity

  • Lead the technical onboarding process for new customers.
  • Develop relationships with multiple levels of customer stakeholders.
  • Act as the voice of the customer within the organization.

Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.

US

  • Refine and scale sales engineering processes.
  • Design and present business solutions.
  • Develop relationships with strategic partners.

Picus Security is the leading security validation company, giving organizations a clear picture of their cyber risk based on business context. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort.

$121,400–$195,700/yr
Global Unlimited PTO

  • Identify key stakeholders and maintain accurate contact records to facilitate targeted communication and engagement efforts.
  • Guide new customers through initial product setup, feature adoption, and achieving time-to-value.
  • Drive adoption and process orchestration maturity by applying Camunda’s playbooks and frameworks.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes. They have over 700 leading innovators rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences.

Europe

  • The Major Account Manager partners with customers to secure their entire digital experience.
  • Drive and orchestrate large complex sales cycles and work with internal partners and teams to best serve the customer
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the status quo, seeking innovators committed to shaping the future of cybersecurity.

US

  • Guide customers through onboarding and drive adoption.
  • Establish trusted advisor relationships with customer stakeholders.
  • Act as the primary point of contact for customer support.

Palo Alto Networks is a cybersecurity partner, protecting our digital way of life. They are built on challenging the status quo and are looking for innovators committed to shaping the future of cybersecurity.

Europe 6w PTO

  • Manage a portfolio of 25-40 existing customers to maximize usage and grow their Annual Recurring Revenue (ARR).
  • Lead Onboarding & Enablement for new customers, minimizing customer’s time to value after initial purchase.
  • Drive technical adoption through understanding customer needs and strong product knowledge.

Binalyze is dedicated to advancing the future of cybersecurity. It fosters a supportive and collaborative team environment where growth and development are encouraged.

$239,000–$278,500/yr
US

  • Influence clients’ cybersecurity transformation strategies and driving them to successful security outcomes.
  • Enhance the productivity of field sales teams by delivering business-relevant consulting engagements.
  • Influence and empower customers to embrace the Palo Alto Networks platform.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge and disrupt the way things are done, and are looking for innovators committed to shaping the future of cybersecurity.

Canada

  • Provide technical expertise and guidance in customers' network security and zero trust journey.
  • Define technical solutions that secure a customer’s key business imperatives.
  • Evangelize industry leadership in on-prem, cloud, and security services.

Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. They challenge the status quo and seek innovators committed to shaping the future of cybersecurity.

US

  • Be the primary contact who helps managed service providers deliver strong security awareness outcomes for their client portfolio.
  • Own the full partner journey—from initial onboarding and training through renewals and growth.
  • Ensure every MSP partner has the knowledge, tools, and support needed to maximize value across all their customer deployments.

KnowBe4 is an AI-driven Human Risk Management platform empowering organizations to strengthen their security culture. They are an industry standard with high customer retention rates, valuing radical transparency, extreme ownership, and continuous professional development in a welcoming workplace.

Canada

  • Lead, develop, and mentor the Platform Security team, setting direction, managing performance, and ensuring strong communication and execution across distributed time zones.
  • Design, implement, and operate cloud security controls for AWS, GCP, and Azure to protect infrastructure, services, and applications from evolving threats.
  • Partner with engineering and product leadership to influence architecture decisions, define security requirements, and ensure alignment with Affirm’s technical strategy.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Security is critical to Affirm’s mission, and they aim to embed a strong security culture across the company so they can build and operate honest financial products.

Global

  • Engage in technical discussions with data scientists and engineers.
  • Ensure customer requests and escalations are resolved effectively.
  • Collect customer feedback to improve products and services.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify top-fitting candidates and share the shortlist with the hiring company.