Receive inbound driver and fleet technology support calls with empathy and precision.
Troubleshoot ELD, tablet, and dashcam issues to keep drivers on the road.
Document everything clearly to support compliance and Hours of Service records.
Helpt provides 24/7 white-labeled technical support for companies in MSP, Technology, and Product Support sectors, including fleet and trucking operations. They are a growing team seeking multiple support technicians, with a positive, respectful culture that values whole people.
Provide multi-channel support to carriers, drivers, shippers, and brokers.
Resolve billing concerns and assist users with the SuperPay solution.
Troubleshoot technical issues and educate users on platform best practices.
Super Dispatch is a leading end-to-end transport management platform built exclusively for the auto transport industry. Founded in 2013, the company is a 100% distributed team that values transparency, innovation, collaboration, and continuous growth.
Develop and execute test plans based on real-world trucking operations and safety requirements.
Perform manual testing and identify software defects, working closely with developers.
Contribute to product improvement by translating trucking industry expertise into actionable feedback.
The partner company is an AI-driven technology firm in the trucking industry, focused on improving web and mobile products for real-world workflows. They operate with an international, fully remote team and emphasize growth and collaboration.
Provide technical support for Dealertrack software products.
Troubleshoot system issues and document resolutions in CRM.
Manage multiple customer cases while meeting service levels.
They provide automotive dealership software solutions. The company fosters a collaborative, fast-paced environment with opportunities for professional development.
Provide timely, technically sound support on complex issues involving Constructor APIs, SDKs, data integrations, and tagging.
Own customer-facing technical conversations across tickets, Slack, and calls, ensuring customers understand the resolution.
Troubleshoot issues by reviewing payloads, logs, API behavior, and implementation details, guiding customers toward resolution.
Constructor is a next-generation platform for search and discovery in ecommerce, optimizing for metrics like revenue, conversion rate, and profit. The company is US-based, founded in 2015, and powers over 1 billion queries daily for companies like Sephora, Under Armour, and Petco, with a team that values empathy, openness, and continuous improvement.
Provide front-line product support to users, troubleshooting software issues and ensuring customer satisfaction.
Develop a deep understanding of software products to guide users, offer training, and escalate complex issues.
Collaborate with development and product teams to identify, report, and resolve software bugs or feature requests.
Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we are a fast-growing scale-up SaaS company with world-class people, processes, and products.
Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.
Handle all levels of customer interaction via phone, email, and live chat, assisting with fitment and installation of motorcycle parts.
Provide technical support for V-Twin motorcycles, advising on parts, safety gear, and orders.
Work with teams to ensure excellent customer experiences while learning about motorcycle gear and riding.
Comoto Holdings is America's largest omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of moto enthusiasts globally. As a large company, Comoto supports a passionate rider community through brands like RevZilla and Cycle Gear.
Provide first-line technical support for corporate and data center environments, diagnosing and resolving issues remotely.
Install, configure, and maintain IT systems, including hardware, software, and network equipment.
Collaborate with cross-functional teams to support IT projects, system upgrades, and infrastructure improvements.
The company focuses on sustainable infrastructure and technologies that create positive environmental and societal impact. It has a fast-paced, entrepreneurial culture centered on innovation, learning, respect, and operational excellence.
Serve as the primary technical advisor for assigned customer accounts, leading troubleshooting sessions and workflow reviews.
Become a platform expert on ShipHawk's WMS and TMS solutions, advising on configuration and best practices.
Drive adoption of new features and proactively identify technical risks and efficiency opportunities.
ShipHawk provides software for high-volume retailers, manufacturers, and ecommerce companies to automate warehouse and shipping operations. The team is highly collaborative, customer-focused, and committed to solving complex logistics problems.
Review customer projects and offerings for telecommunication license compliance.
Manage product licenses and create policies for telecommunications regulations.
Coordinate regulatory reporting and maintain documentation on Sharepoint.
Deutsche Telekom IT Solutions is the largest ICT employer in Hungary and a subsidiary of the Deutsche Telekom Group. Established in 2006, it provides IT and telecommunication services with over 5000 employees.
Diagnose electrical and mechanical failures in real time using voltage, current, temperature, and relay-state data.
Guide field technicians through troubleshooting and root-cause identification via phone.
Document every technician interaction accurately to ensure clear case handoffs.
LVT provides AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Recognized as one of the fastest-growing companies in intelligent site technology, it is a top-tier growth company with strong leadership and product excellence.
Provide technical support via chat and email for AR glasses and associated software.
Troubleshoot issues, deliver clear solutions, and maintain high customer satisfaction.
Collaborate with the team to resolve complex cases efficiently.
Sutherland Bulgaria provides customer experience and technology services to global clients. We are a collaborative, international team that values diversity and growth, with a strong focus on supporting innovative platforms like Spotify and cutting-edge AR technology.
Take full ownership of Tier 2 emergency roadside cases, determining appropriate service solutions.
Diagnose mechanical and electrical issues through telephone-based communication with drivers and dispatchers.
Mentor Tier 1 support teams and contribute to improving fleet reliability through analysis of recurring breakdowns.
Our partner provides advanced technical support for critical roadside breakdowns across a large commercial vehicle fleet. They foster a collaborative environment focused on safety, innovation, and professional growth.
Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
Navigate multiple systems simultaneously to document interactions and coordinate support.
This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.