Source Job

US

  • Own the member support queue end-to-end, handling inbound email inquiries and phone callbacks.
  • Manage membership and account inquiries, including cancellations and billing questions.
  • Contribute to building internal knowledge bases and processes to improve support functions.

Customer Support Written Communication Problem Solving Time Management Zendesk

20 jobs similar to Member Support Specialist

Jobs ranked by similarity.

Europe

  • Lead end‑to-end strategic sourcing projects using your own proven methodology.

Morgan Advanced Materials is a global organization with 70 sites in 18 countries. They have unparalleled expertise in ceramic and carbon materials, which they exploit to solve difficult problems for their customers across a diverse range of markets. They approximately have 8,000 employees.

$29,450–$66,250/yr
APAC Global 16w maternity 16w paternity

  • Provide legal and strategic guidance on immigration compliance and manage visa/work permit applications.
  • Monitor immigration law changes, ensure compliance, handle escalations, and guide stakeholders for business travel cases.
  • Proactively improve processes through automation and documentation while working autonomously in a fast-paced, global team.

Remote helps businesses of all sizes compliantly recruit, pay, and manage international teams with a future-focused, asynchronous work culture. It's a fully remote global company with team members across continents, emphasizing innovation, AI, and bringing diverse talents to build a best-in-class HR platform.

US

  • Lead, coach, and inspire the sales team to achieve and exceed targets in mid-market and corporate sectors.
  • Drive a high-performance prospecting and acquisition strategy, cultivating strategic partnerships with industry leaders.
  • Collaborate with internal teams to align sales efforts with key solution offerings and articulate the business value of AI assets to clients effectively.

Jobgether is a recruitment platform that uses AI-powered matching to connect candidates with hiring companies. They focus on providing a fair and objective application review process for exciting roles in digital transformation and advanced technology sectors.

US

  • Own the positioning and messaging of products.
  • Conduct research to discover user and buyer personas.
  • Build and execute go-to-market strategies.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, where the internal team manages the final decision and next steps.

$98,000–$105,000/yr
US

  • Serve as the primary owner of EHR health system integrations, project managing timelines and partnering with health system IT teams.
  • Build and maintain data scorecards and reporting dashboards to measure feature adoption and ROI for clinics.
  • Own the intake and prioritization process for bugs, standardizing issue resolution and creating toolkits for smooth feature launches.

Oula delivers maternity care built around patients, offering comprehensive support before, during, and after pregnancy with a research-backed approach for better outcomes. They operate 4 clinics in the tri-state area, are opening 3 more in 2026, and have a team of clinicians, innovators, and technologists passionate about setting a new standard in care.

LATAM

  • Lead technical workshops with customer security teams to design future-state workflows.
  • Configure and deliver ServiceNow SecOps solutions following ServiceNow leading practices.
  • Design and implement integrations between ServiceNow SecOps and external security tooling.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They seamlessly connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$89,300–$198,900/yr
US

  • Lead professional services projects for data center liquid cooling, managing installation, maintenance, and warranty repair while coordinating timelines and teams.
  • Partner with engineers, sales, and contractors to ensure timely service delivery, directing external activities like scheduling, site walks, and training.
  • Manage a project portfolio by tracking KPIs, developing timelines, identifying roadblocks, and improving processes to enhance customer satisfaction.

nVent is a leading global provider of electrical connection and protection solutions, designing and manufacturing products to connect and protect sensitive equipment and buildings. It is a large, dynamic global company with a portfolio of brands over 100 years old, fostering a culture focused on innovation, integrity, and being customer-first and team-oriented.

$45,000–$65,000/yr
Global

  • Assist with planning and coordinating upscale travel experiences and reservations.
  • Maintain accurate client profiles and details while managing requests via digital platforms.
  • Provide ongoing support to ensure smooth, high-quality client service and collaboration.

Aisles & Abroad is a company specializing in high-end travel planning and coordination, focusing on delivering seamless and elevated client experiences. It offers a structured and supportive team culture for professionals in a flexible remote environment.

US

  • Conduct high-volume inbound and outbound calls, primarily cold calls to medical offices, to identify treatment facilities for individuals involved in lawsuits.
  • Research facilities using provided resources and perform general data entry, updating files to support litigation efforts.
  • Work collaboratively within a team to coordinate efforts and complete projects within tight deadlines, often reviewing sensitive or graphic materials.

Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. The company offers strategic advantages by supporting clients at every stage of legal proceedings, operating with a professional and team-oriented culture.

$100,000–$130,000/yr
US Unlimited PTO

  • Develop and maintain progressive web applications using modern technologies.
  • Contribute to both front-end and back-end development.
  • Collaborate with cross-functional teams to define, design, and ship new features.

Duluth Trading Company enables hard-working individuals to take on life with their own two hands. With a digital-first mindset, it seeks talented individuals to further the Duluth Trading legacy, always moving forward and always innovating.

US Canada

  • Lead the creation of new partner-driven products and experiences from concept to launch.
  • Collaborate deeply with engineering, design, and partners to turn bold ideas into scalable solutions.
  • Spot market opportunities, uncover customer pain points, and define high-impact product roadmaps.

Constant Contact provides tools and help for business owners, entrepreneurs, non-profits, and individuals to succeed and grow online. The company has a culture of diversity and inclusion, operates with the mindset of a small business owner, and fosters a collaborative, high-growth startup environment.

$130,000–$160,000/yr
United States

  • Provide technical support for Microsoft workloads, including remote diagnosis and remediation of complex issues, while serving as an escalation point for critical incidents to ensure rapid service restoration.
  • Conduct supportability reviews for major Microsoft migrations and deployments, offering design recommendations, and lead patching and hotfix deployment activities to ensure minimal downtime and safe rollouts.
  • Act as a trusted technical advisor to customers, coordinating with Microsoft when needed, and create and maintain technical documentation and runbooks to improve first-contact resolution and mentor junior engineers.

AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery to help enterprises with digital transformation. The company fosters a culture of belonging, values diverse perspectives, and encourages employees to speak up and drive culture, emphasizing equal opportunity and non-discrimination.

Global

  • Ideate and write conversion-driven ad scripts and briefs, while storyboarding creative ideas using tools like Figma and ForePlay.
  • Create premium UGC ads for Meta, TikTok, and YouTube, organizing shoots with creators and sourcing new high-quality talent.
  • Build and execute quarterly creative roadmaps, analyze performance data, and present client-facing reports to inform strategic decisions.

Odyssey helps high-revenue e-commerce brands increase revenue and ROAS by leveraging messaging, targeting, media channels, and creative to unlock their next stage of growth. The company fosters a collaborative culture focused on strategic execution and client success, operating fully remotely.

$136,869–$163,269/yr
US

  • Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
  • Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
  • Effectively prospecting and cultivating new business and maintaining key relationships

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Forbes named them one of America's Best Startup Employers for 2025 and they're Great Place to Work certified , with over 700 employees.

New Zealand

  • Developing lesson plans, learner content for workbooks and supplementary resources for the Agriculture and Horticulture strands.
  • Developing innovative resources which embed technology and numeracy and literacy.
  • Having input into the review and analysis of feedback from stakeholders and making suggestions for change.

NZMA is one of Aotearoa’s largest and most established Private Training Establishments. We deliver vocational education that’s practical, people-focused and mission-led; preparing learners with skills that open doors to brighter futures. They are a whānau, connected by care for their learners, their communities, and each other.

Europe

  • Support the research and investigation in tickets of the misuse of Turnitin products and take the appropriate action to validate and halt offending accounts.
  • Work with our Product usage analyst to understand the impact of essay mills and contract cheating to our products and provide feedback around emerging trends in the misuse of Turnitin.
  • Monitor and analyze internal misuse reports daily to identify anomalies, patterns, and unauthorized activities requiring further investigation.

Turnitin is a recognized innovator in global education, partnering with educators and institutions for over 25 years to develop learning integrity solutions. They have over 16,000 academic institutions, publishers, and corporations using their services in more than 185 countries.

$128,899–$133,000/yr
US

  • Deploy and fine-tune Endpoint Detection and Response (EDR) solutions for real-time threat monitoring and response.
  • Configure and optimize Next-Generation Antivirus (NGAV) using behavioral-based protection techniques.
  • Conduct continuous vulnerability assessments and develop remediation strategies.

JHNA, CTSi, and EXPANSIA have come together to form a Defense Technology platform named Aether Aerospace focused on delivering high-impact technologies, technology-enabled services and advanced manufacturing solutions to the U.S. Department of Defense. The combined organization operates as a multi-entity aerospace and defense technology and tech-enabled services and manufacturing enterprise positioned for scalable growth, operational excellence, and long-term value creation.

$205,000–$225,500/yr
US 16w maternity 16w paternity

  • Structure ambiguous problems, quantify impact, identify root causes, and build sequenced action plans, making crisp recommendations.
  • Own strategic programs end-to-end from problem definition through execution, working across engineering, product, operations, and revenue teams.
  • Launch and lead new teams by defining the mission, hiring, building processes, and developing leaders to create lasting, self-sustaining operations.

Check makes paying people simple by providing embedded payroll infrastructure, redefining how people get paid and enabling partners to build and scale payroll businesses. The company is a growing, distributed team passionate about solving complex problems through creative thinking and ignoring conventional role boundaries to simplify payroll.

Global Unlimited PTO

  • Develop influencer and content strategies tailored to client objectives.
  • Lead a team of Mid-level and Junior Influencer Managers, providing direct oversight, coaching, and mentorship.
  • Lead the full influencer campaign lifecycle from brief to launch, optimization, and results analysis across multiple accounts.

They are a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands. They value great work with talented, innovative & diverse individuals, making meaningful connections with like-minded creatives along the way!

Philippines

  • Own and grow Kasa's social presence across platforms; develop a distinct social voice.
  • Own end-to-end photography and video production for all Kasa properties.
  • Track and report on social performance metrics; iterate quickly based on data.

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. They have built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests.