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• Provide project management for enterprise customers, focusing on on-time delivery with high quality outcomes.
• Establish relationships at all levels of the customer organization.
• Triage customer escalations, diagnose issues, and develop contingency plans.

Tonkean is the world’s first totally customizable process experience platform, creating intelligent, personalized automations. They are focused on employee experience and democratizing access to innovative technologies.

• Lead and manage a team of Project Managers responsible for executing Day‑1 implementation projects.
• Ensure overall successful delivery of all assigned Day‑1 implementation projects.
• Drive scalability, standardization, and repeatability improvements for the Canada, Commercial & SMB segment.

NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is known as an innovation powerhouse that excels in AI, cloud and digital.

• Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
• Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
• Analyze workflows and identify inefficiencies to enhance operational effectiveness.

Medallion has built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. They are ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, and a Glassdoor Best Place to Work in 2024 & 2025.

• Lead a team of Engagement Managers focused on Professional Services consultative selling.
• Accountable for Professional Services bookings goals within area of responsibilities covered by their Engagement Management team (EMEA).
• Coach team members on pipeline generation, opportunity prioritization, SFDC hygiene, discovery, scoping, estimation, SOW creation, negotiation and closing processes.

GitLab is the intelligent orchestration platform for DevSecOps. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: they embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.

• Own the end-to-end success of complex, multi-product customer implementations.
• Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
• Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.

Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.

• Lead a high-performing team focused on delivering a best-in-class customer experience.
• Own the strategy and execution behind how we build trust with key post-sales accounts.
• Establish data-driven milestones and a structured approach to account oversight.

Medallion provides a leading provider operations platform that eliminates administrative bottlenecks for healthcare organizations. They are one of the fastest-growing healthcare technology companies.

• Lead engagements from initiation through delivery, ensuring client satisfaction.
• Build trust with clients by acting as a strategic partner.
• Facilitate workshops and translate outcomes into structured action plans.

AZX accelerates positive impact in critical industries through AI transformation. They are growing quickly and work with category-leaders in real estate, energy, logistics, and utilities. They aim to create the ultimate place to work for those passionate about AI and making a positive impact.

• Translate a project contract into an actionable scope of work.
• Understand and prioritize problems to be solved.
• Communicate effectively with stakeholders and clients.

Bloom Works is a women-owned civic technology consultancy that believes better government services start with putting people first. They partner with government agencies to guide functional improvements to services.

• Partner with enterprise customers in aviation and energy, enabling them to build and operate their SAF programs.
• Own day-to-day relationships with largest customers, supporting them across their entire experience with the Chooose platform.
• Assess, clarify, and validate customer needs and new commercial expansion opportunities on an ongoing basis.

Chooose builds software to enable the lower carbon fuel value chain. Companies use the Chooose platform to build, operate, and scale their lower carbon fuel programs. They have offices in Miami and Oslo, and remote employees across the US and Europe, and are relentlessly focused on delivering enterprise software products.

• Lead the end-to-end project lifecycle.
• Serve as the primary point of contact for clients.
• Identify project risks and develop mitigation strategies.

Stardog is the leading Enterprise Knowledge Graph platform, turning data into knowledge to power more effective digital transformations. One of Fast Company's Most Innovative Companies, Stardog is a fast-growing venture-backed company with a globally distributed team.

• Act as a trusted advisor to clients, understanding their needs.
• Lead cross-functional teams to deliver value-driven solutions.
• Analyze project scope, timelines, and budgets while managing risks.

Jobgether helps candidates find jobs. They use AI to match candidates with roles and ensure fair reviews.

• Collaborate with our Sales organization to develop effective account strategies and identify
• new business opportunities within an existing account.
• Manage professional services engagements by defining deliverables, timelines and reporting
• procedures, and driving projects to successful completion.
• Own the success of your portfolio of customers, including project execution, retention,
• renewal and upsells.

Redis creates the technology that runs fast apps. They have over 10,000 customers worldwide and are creating a faster world.

• Own the delivery system for Skaled engagements.
• Build and maintain client roadmaps.
• Drive execution and surface risk early.

Skaled Consulting is focused on turning defined client workstreams into realistic, actionable, profitable, and timely execution plans that can be delivered at scale across multiple clients. They seem to have a fast-paced client service environment.

• Make clients wildly successful through ongoing delivery, support, and optimization of Softdocs Platform solutions
• Serve as the primary day‑to‑day point of contact for Managed Services clients, ensuring clear communication around priorities, scope, timelines, and outcomes
• Lead Managed Solutions Consultants and adjacent team members within a matrix‑based resource model to ensure consistent delivery and shared understanding of client commitments

Softdocs specializes in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a 25-year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.

• Lead and manage multiple enterprise-level projects and ensure they are completed on time and within budget.
• Build and maintain strong relationships with key stakeholders, serving as the primary point of contact for project-related activities.
• Identify potential project risks and develop mitigation strategies to address them proactively.

Quiq aims to provide exceptional conversations through humans or AI Assistants. Their Professional Services team focuses on automating conversations to deliver outstanding customer experiences using advanced language models for some of the world's largest enterprises.

• Define program goals, frame workstreams, establish roles and facilitate to deliver efficiently.
• Monitor progress, identify issues, and work cross-functionally to address them proactively.
• Manage timelines, track progress, analyze results, and ensure objectives are achieved.

Versapay turns accounts receivable (AR) into a competitive advantage, removing friction and accelerating momentum for finance leaders. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.

• Execute implementation projects and ensure alignment with business objectives.
• Drive customer engagement for new and existing customers.
• Develop project plans, schedules, and work breakdown structures.

Nagarro is a Digital Product Engineering company that is scaling in a big way. They build products, services, and experiences that inspire, excite, and delight, working across all devices and digital mediums with over 17000 experts across 39 countries, and their work culture is dynamic and non-hierarchical.

• Responsible for the holistic management and administration of several parallel customer projects.
• Focus on quality, transparency, financial control and the continuous development of engagement & value delivery framework.
• Ensuring projects are set up cleanly, managed professionally and implemented economically from small training projects to major migration projects.

Xebia expands the boundaries of what is possible. They are pioneers who passionately help their clients drive their digital transformation and have extensive expertise in Microsoft technologies.

• Lead, coach, and develop Service Delivery Managers across multiple regions.
• Manage critical customer escalations, acting as the senior point of accountability for service delivery issues.
• Define and enforce delivery standards, quality assurance processes, and SLA governance frameworks.

Nexthink is the leader in digital employee experience management software. They provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale, impacting employees anywhere. The company has over 1,200 customers and 9 offices worldwide, dual headquartered in Lausanne, Switzerland and Boston, Massachusetts.

• Run internal standups, turning them into a live project board and driving follow through
• Building a process inventory across exec, delivery and sales; spotting gaps and proposing improvements.
• Identify missing or broken internal processes across sales, delivery, and leadership, document current state vs desired state, and help implement agreed improvements.

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.