Analyze churn patterns across multiple brands and identify at-risk segments.
Audit customer lifecycle and own initiatives to improve onboarding and activation.
Run experiments on retention strategies and build automations to support at scale.
Foxelli Group builds D2C e-commerce brands reaching millions and generating over $20M annually. The company fosters a culture of AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together.
Manage a portfolio of Enterprise customers ensuring high retention and growth.
Lead onboarding sessions and act as a trusted advisor for long-term success.
Analyze key metrics and account health to anticipate risks and drive expansion.
AppFollow empowers mobile app developers and product teams with tools for app monitoring, ASO, and review management. They are a growing, global SaaS company with a remote-first team.
Manage a portfolio of high-value creators as their primary success partner.
Design and optimize onboarding journeys to drive activation and early value realization.
Monitor customer health metrics and identify churn risks proactively.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly against job requirements. It operates remotely and focuses on data privacy and efficiency in recruitment.
Manage a portfolio of customer accounts throughout the full lifecycle, including qualification, pricing, negotiation, and renewals.
Drive retention and growth by identifying upsell and cross-sell opportunities through usage insights and customer feedback.
Collaborate with sales teams, vendors, and internal stakeholders to ensure seamless commercial experiences and maximize business opportunities.
Our partner is a company that provides cloud and SaaS solutions, managing customer accounts and commercial operations. They are a remote-first organization with a collaborative culture focused on innovation, continuous improvement, and knowledge sharing.
Lead the optimization of new user onboarding and improve activation and FTT conversion rates.
Build comprehensive user lifecycle management and engage users through membership programs, gamification, and cross-selling.
Design viral growth mechanisms, lead A/B testing, and collaborate across teams to execute lifecycle strategies.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange. They have over 300 million users across 100+ countries and a fast-paced, innovative culture.
Own retention for a book of high-value Meal Program accounts, focusing on protecting GMV and reducing preventable churn.
Build strong, trusted relationships with customer admins and key stakeholders to ensure ongoing value and a smooth experience.
Proactively monitor churn signals, create retention plans, and partner cross-functionally to improve customer experience.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company values work/life harmony and offers a collaborative, high-performing environment with engaged and passionate colleagues.
Architect a "Systems-First" Retention Model, moving from reactive saves to proactive, behavioral interventions.
Own the Monetization Roadmap by designing, running, and analyzing pricing and packaging experiments.
Drive AI-Native Execution, reaching for AI first to build a custom churn-prediction agent and automate segmentation.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. With a team of 380+ people representing over 60 nationalities, they celebrate diversity and foster a workplace where everyone is heard and feels a sense of belonging.
Lead the strategy, evolution, and performance of the member engagement ecosystem, driving growth in customer lifetime value (LTV).
Wild Alaskan Company aims to accelerate the transition to sustainable food systems by fostering relationships between people, wild seafood, and the planet. They deliver wild-caught, sustainable seafood to households across the United States in a fully-remote, fast-paced, and fun working environment.
Take inbound customer cancellation calls and retain them as an Aura customer.
Make daily outbound calls to existing Aura customers with failed subscription payments.
Ensure a high level of customer satisfaction through proactive support and active listening.
Aura is on a mission to create a safer internet by providing a suite of intelligent digital safety products. The company has over 400 employees worldwide and is guided by leaders who have successfully grown startups into multi-billion dollar organizations.
Execute retention programs across upgrades, loyalty campaigns, coupons, and operational initiatives.
Own day-to-day deliverables and partner with channel managers to drive performance.
Support performance reporting and identify optimization opportunities.
IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and consumers through beauty membership. We are a remote-first company with a culture of connection, offering virtual activities, offsites, and professional development.
Own user behavior analysis across the product, including journeys, engagement patterns, and usage frequency.
Monitor feature performance, adoption rates, and experimentation results to drive product value.
Identify friction points and translate findings into actionable recommendations for product leadership.
Our partner is a fast-growing company focused on data-driven innovation, building a complex SaaS platform that relies on product analytics to guide strategy. They offer a dynamic, highly collaborative environment where team members work closely with senior leadership and cross-functional teams.
Shape and execute engagement strategies to increase retention for Justplay App Users and across our gaming ecosystem.
Drive product growth by leveraging gamification, behavioral science, and habit-forming mechanics.
Identify opportunities to improve key retention and engagement metrics while optimizing LTV.
Justplay is a loyalty platform that merges casual gaming engagement techniques with real-money rewards powered by ad revenue. The company has a diverse team of over 30 nationalities working from over 25 locations, fostering an engaging and inclusive culture.
Architect and own the full consumer lifecycle roadmap, from pre-purchase nurture to post-purchase engagement.
Lead lifecycle go-to-market for new program launches, owning communications plans from pre-launch through ongoing retention.
Build and operate automated flows in Braze across email, SMS, push, and in-app channels, including complex segmentation and personalization.
Maven is the world's largest virtual clinic for women and families, offering digital programs for fertility, maternity, parenting, and menopause. With over 2,000 employer clients and recognition as a top workplace, Maven has raised over $425 million from leading investors.