Connect with eligible patients through inbound calls, outbound outreach, and AI-assisted tools.
Serve as the main point of contact, coordinating with physicians, PTs, and health coaches.
Maintain organized documentation and use motivational interviewing to support patient engagement.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.
Serve as the first point of contact for patients, managing incoming calls with professionalism and compassion.
Conduct phone-based assessments to gather medical history, symptoms, and urgency of patient concerns.
Guide patients to the appropriate level of care and relay messages between patients and healthcare teams.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities. Founded in 2021, it serves 200,000+ seniors in 1,500+ communities across 32 states with over 1,000 clinicians.
Serve as the first point of contact for provider email support, resolving issues and escalating when needed.
Answer provider calls in real time, troubleshooting logistical, technical, and patient-related issues.
Track every open item through to resolution and proactively check in with providers to ensure they feel supported.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. As a small, agile startup, Sailor Health is remote-first and mission-driven, focused on delivering compassionate and personalized care to seniors.
Conduct patient screening calls and serve as the first point of contact for mental health and brain health services.
Coordinate care by scheduling appointments, navigating insurance coverage, and documenting interactions in EHR.
Collaborate with clinicians and care teams to support treatment planning, discharge, and patient follow-up.
Salma Health is transforming mental and neurological brain healthcare into a comprehensive, end-to-end system. We are a dedicated team working in a fast-paced, evolving clinical setting to deliver coordinated, compassionate care.
Build trusting relationships with Medicare patients and guide them through their care journey remotely.
Develop comprehensive patient care plans that address social determinants of health like food, transportation, and home support.
Coordinate with providers, conduct weekly follow-ups, and connect patients to community resources.
Aviator Health is on a mission to transform how families navigate the healthcare system by providing every senior citizen with a personal healthcare assistant. The company connects patients with dedicated advocates to coordinate care and reduce the complexity of managing chronic illness.
Support Sana members in navigating the healthcare system and accessing affordable, high-quality care.
Coordinate referrals, answer member questions, and resolve barriers to care.
Collaborate with Care Navigators, providers, and internal teams to ensure a seamless member experience.
Sana is a health plan solution for small and midsize businesses, designed around integrated primary care service Sana Care. The company is remote-first with a fully distributed team across the U.S., valuing curiosity, ownership, and speed.
Provide evidence-based psychotherapy to older adults via telehealth.
Build individualized treatment plans based on each patient’s goals.
Manage your own caseload with support from a clinical team and AI documentation.
Sailor Health is a mental health company that provides Medicare-covered therapy and advocacy to older adults across the U.S. The company is built around a supportive team culture, with a focus on letting therapists focus on patients.
Deliver high-quality, evidence-based psychotherapy to older adults in a fully virtual setting.
Design personalized treatment plans and manage documentation with streamlined EMR and AI tools.
Set your own schedule with a filled caseload, paid consultations, and supportive clinical backup.
Sailor Health is a nationwide virtual practice transforming mental healthcare for older adults through Medicare-covered therapy and care navigation. Its model centers on clinician support, with filled caseloads, administrative help, and a collaborative team culture.
Take inbound calls from patients, providers, and members, handling everything from routine questions to emergent situations.
Support members with insurance needs, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to deliver health advice.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to deliver positive healthcare experiences and improve outcomes. For over 30 years, the company has combined clinical expertise with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust, opportunity, and accountability.
Serve as first point of contact delivering exemplary service to members and providers via messaging, phone, and live chat.
Apply deep product and benefits knowledge to resolve escalations and support QA, bug triage, and emerging workflows.
Mentor junior associates and contribute to service recovery and Voice of the Customer feedback loops.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans on family health programs. The company has raised $425M+ and is an award-winning workplace with a mission-driven culture.
Conduct clinical needs assessments and develop personalized care plans for members, referring them to appropriate levels of care.
Manage care coordination including scheduling, platform support, and troubleshooting via phone, chat, and email.
Provide crisis intervention, safety planning, and follow-up support while documenting all interactions in English.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health through an AI-native platform that delivers personalized support across coaching, therapy, and medication management. The company reaches more than 170 million people worldwide and fosters a culture of transparency, innovation, and high impact.
Conduct structured outreach to patients and caregivers throughout the treatment journey, providing program-approved education and support.
Identify barriers to treatment initiation and adherence, develop practical strategies, and escalate clinical or safety concerns as needed.
Accurately document interactions and outcomes while managing an assigned caseload and collaborating with case management teams.
We provide patient support programs that deliver individualized clinical education, treatment-support services, and care coordination to patients and caregivers. Our culture is supportive, dedicated, and teamwork-driven, and we are proud of our relentless focus on improving the lives of the patients we support.
Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.
Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.
Provide patient-centered care navigation and telephonic clinical outreach to patients with chronic conditions.
Collaborate with PCPs, NPs, and care teams to coordinate treatment and support safe transitions home.
Serve as a key resource for patients, caregivers, and community agencies, implementing interventions that improve outcomes.
Vytalize Health is a healthcare company focused on value-based care for patients with chronic or serious conditions. It is a rapidly growing organization with an entrepreneurial, patient-forward culture, and you will play a key role in building a market leader.
Provide warm, personalized support to Felix patients through chat and email.
Collaborate with pharmacy, medical, and logistics partners to support patients across their healthcare journey.
Work alongside AI tools, spot gaps, and help improve how patients are supported over time.
Felix is a digital healthcare company providing online treatment, prescription delivery, and ongoing care across daily health categories. As Canada's first end-to-end healthcare experience, it fosters an early-stage, mission-driven culture with a collaborative and high-performing team.
Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support.
Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams.
Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.