Source Job

Global 7w PTO

  • Define and articulate a compelling product vision and strategy for the Agent Experience, aligning with LivePerson's AI-first platform goals.
  • Prioritize features based on customer feedback, market insights, and product analytics to improve agent productivity and workflow efficiency.
  • Collaborate cross-functionally with Engineering, UX Design, AI/ML, and Customer Success to deliver scalable, secure, and intuitive enterprise agent experiences.

Product Management Enterprise SaaS Customer Service AI/ML UX Design

20 jobs similar to Senior Product Manager - Agent Experience

Jobs ranked by similarity.

US

  • Own a product area end-to-end, from market understanding and roadmap delivery to cross-functional alignment with engineering, design, and go-to-market teams.
  • Use AI tools as core infrastructure to compress research and validation cycles, synthesize feedback, and generate first-draft artifacts that you refine with product judgment.
  • Define and track KPIs for product health and feature impact, manage a 6–12 month roadmap, and mentor product team members to ensure strong execution.

Momentive Software provides cloud-based software and services to over 20,000 purpose-driven organizations globally. It has helped raise over $11 billion and serves 55 million members, fostering a culture of innovation, collaboration, and volunteerism.

$130,000–$195,000/yr
US

  • Own the product vision, strategy, and roadmap for a key area of a large-scale commerce platform.
  • Drive end-to-end product development using AI-powered tools to accelerate research, prototyping, and delivery.
  • Collaborate with engineering, design, and analytics teams to deliver scalable, customer-focused experiences.

Our partner builds a large-scale commerce platform that helps global brands and retailers optimize digital commerce operations. They are an AI-first organization with a remote-first culture and a collaborative team environment.

US Unlimited PTO

  • Define product strategy for agentic AI experiences across web, mobile, and messaging platforms.
  • Collaborate with engineering, design, and data teams to build intuitive and trustworthy AI behaviors.
  • Own the roadmap and key metrics for conversational and agent-based AI features.

$110,000–$125,000/yr
US Unlimited PTO

  • Define and execute product strategy for the Analytics suite, including Data services, Analytics Studio, Report Center, and Data Transporter.
  • Collaborate with Engineering, Data Science, Sales, and Customer Success to prioritize features and deliver innovative, scalable solutions.
  • Manage the product roadmap, ensuring timely and accurate ingestion of petabyte-scale conversational data streams.

LivePerson is a leader in trusted enterprise conversational AI and digital transformation. Fast Company named LivePerson the #1 Most Innovative AI Company in the world, and we power nearly a billion conversational interactions every month.

$115,000–$135,000/yr
US Unlimited PTO 6w maternity 6w paternity

  • Define and own the client delivery roadmap, balancing client outcomes with product priorities and reusable growth.
  • Lead the full product delivery cycle across cross-functional teams from concept to launch.
  • Serve as the product point of contact for client delivery, driving alignment on plans and timelines.

Lirio is a technology company that provides a behavior change AI platform uniting behavioral science with AI to deliver Precision Nudging health interventions. The company is a high-growth startup with a collaborative culture focused on measurable outcomes.

US

  • Define and manage the product roadmap for dynamic planning capabilities, aligning priorities with business goals and customer needs.
  • Create detailed product requirements, functional specifications, user stories, and acceptance criteria.
  • Integrate AI capabilities such as predictive analytics, intelligent scenario modeling, and natural language interactions.

Our partner develops intelligent enterprise planning solutions that help organizations make smarter, data-driven decisions. They are a fast-growing software company with a flexible work environment and a focus on collaboration and innovation.

$134,000–$150,000/yr
US Unlimited PTO

  • Own the product vision, strategy, and roadmap for CarePath, balancing short-term adoption with long-term platform growth.
  • Partner with engineering, commercial teams, and strategic partners to align product investments with business objectives.
  • Use customer feedback, analytics, and market insights to drive product decisions and deliver measurable outcomes.

PetDesk provides client engagement tools and a pet parent app to simplify veterinary clinic operations and strengthen client relationships. The company fosters a culture of innovation and collaboration, with a focus on building scalable products for the pet care ecosystem.

US Unlimited PTO

  • Own the end-to-end product strategy and roadmap for data platform capabilities and intelligence products.
  • Define and launch intelligence solutions such as signals, scores, and insights that create measurable customer value.
  • Partner closely with AI engineering, data science, and platform teams to drive execution and manage dependencies.

The company develops AI-powered enterprise solutions that transform data into actionable intelligence. It fosters a remote-first culture with a focus on innovation, learning, and employee well-being.

$110,000–$120,000/yr
US Unlimited PTO

  • Drive revenue growth by leading complex enterprise sales cycles for AI-powered messaging and automation solutions.
  • Build trusted relationships with C-level executives across sales, marketing, and customer experience.
  • Own multi-million-dollar opportunities and consistently exceed revenue targets in a strategic North American market.

LivePerson is a leader in enterprise conversational AI and digital transformation. The company powers nearly a billion conversations monthly and has been recognized as the #1 Most Innovative AI Company by Fast Company, fostering a diverse and remote-friendly culture.

US Unlimited PTO

  • Drive end-to-end sales for complex, transformational technology deals, meeting and exceeding annual quotas in a strategic territory.
  • Engage C-level stakeholders with high-impact business cases and ROI analysis to position LivePerson as a strategic partner.
  • Collaborate cross-functionally with Inside Sales, Solution Consultants, and other teams to deliver seamless customer experiences.

LivePerson is a leader in trusted enterprise conversational AI and digital transformation, powering nearly a billion conversational interactions every month. Fast Company named LivePerson the #1 Most Innovative AI Company in the world, and they are committed to fostering an inclusive workplace as an Equal Opportunity Employer.

Global 16w maternity 16w paternity

  • Lead the product vision, strategy, and roadmap for reporting and insights, including dashboards, report builders, and AI-assisted insights.
  • Collaborate with cross-functional teams (engineering, data, design, security, etc.) to build scalable and reliable reporting solutions.
  • Drive customer-centric product decisions by analyzing feedback, metrics, and data quality to ensure trusted and intuitive experiences.

The company operates in the HR technology space, providing payroll, finance, and compliance solutions. It is a remote-first organization with a globally distributed team, fostering a flexible and asynchronous work culture.

$140,000–$160,000/yr
US Unlimited PTO

  • Shape platform-wide product strategy and map out upcoming feature rollouts alongside the founding PM and COO.
  • Engage firsthand with users to uncover core objectives, collect insights, and pinpoint critical challenges or expansion opportunities.
  • Convert user insights into crisp, comprehensive product specs, user stories, and technical requirements tailored for engineering execution.

Barti is a venture-backed startup building AI-powered software to transform eye care practice management. They recently raised a Series A and are growing quickly with hundreds of practices adopting their platform.

$225,000–$300,000/yr
Americas Unlimited PTO 12w maternity 12w paternity

  • Own the internal AI product surface end to end, from discovery to prototype to production.
  • Prototype AI agents and automations yourself using tools like Claude and Cursor.
  • Drive adoption and set the vision for AI as it grows from a team into a platform.

Tremendous is a global platform for businesses to send thousands of payouts to anyone, anywhere, for free. They are a profitable, fully remote company with a high-documentation, low-meeting culture and an employee NPS in the high 80s.

Canada

  • Own the product strategy and execution roadmap for Autonomous Agents in the conversational AI domain.
  • Translate enterprise customer needs into product requirements and drive cross-functional alignment across engineering, QA, and delivery.
  • Establish instrumentation requirements and ensure every shipped agent capability has the telemetry to measure usage and outcomes.

Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency and lower costs with scalable AI agents.

$120,000–$145,000/yr
US Unlimited PTO

  • Own the 12-month product roadmap and backlog, aligning with business goals and market needs.
  • Apply AI and data-driven techniques throughout the product lifecycle to accelerate discovery and deliver innovative solutions.
  • Partner with engineering and stakeholders to solve complex business problems and drive product development.

Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company continues to innovate its product offerings and is committed to an inclusive and equitable environment for all employees.

$254,500–$445,400/yr
North America Unlimited PTO

  • Lead a high-performing PM team and define multi-quarter strategy for core platform components.
  • Partner directly with engineering leads on API design, architecture, and data model decisions.
  • Engage enterprise customers in discovery, design reviews, and escalations, including CTO-level presentations.

ServiceNow is a global market leader providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company has a culture of making the world work better for everyone.

$90,000–$110,000/yr
US

  • Define and execute AI product roadmaps, translating business problems into clear requirements and success metrics.
  • Own the full product lifecycle from discovery to launch, ensuring scalability, security, and production readiness.
  • Partner with cross-functional teams to deliver AI solutions, track KPIs, and promote responsible AI practices.

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

$162,000–$210,000/yr
US

  • Define and drive AI-forward product strategy for SpyCloud's investigations capabilities, enabling security teams to uncover, understand, and act on cybercriminal activity using intelligent, automated workflows.
  • Partner closely with Engineering, Design, Data Science, and Go-to-Market teams to deliver innovative AI-driven features that help customers investigate threats faster and reduce manual effort.
  • Own the product vision, strategy, and roadmap for the AI-powered Investigations product portfolio, balancing long-term vision with customer needs and business priorities.

SpyCloud transforms recaptured darknet data to disrupt cybercrime, offering automated identity threat protection solutions that use advanced analytics and AI to accelerate investigations and protect identities. Headquartered in Austin, TX, SpyCloud employs over 250 cybersecurity experts focused on protecting businesses and consumers from stolen identity data.

Spain 5w PTO

  • Own the end-to-end development of the AI governance product, from platform foundation to policy engine.
  • Strengthen enterprise capabilities for configuration management and agent governance in Jira environments.
  • Build direct partner relationships with Atlassian and conduct customer discovery with enterprise platform admins.

Appfire creates software that empowers teams to break silos and collaborate seamlessly. With over 800 employees working remotely across 28 countries, the company fosters a culture of flexibility and ownership.

US 3w PTO

  • Own the product roadmap for AI and clinical intelligence capabilities, aligning with clinical outcomes and company strategy.
  • Partner closely with AI/ML engineers and clinical leadership to scope and ship safe, effective AI features.
  • Define responsible AI practices and evaluation frameworks for clinical use cases.

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Founded in 2019, Equip is a fully virtual company with a passionate and diverse team, recognized as one of the most influential companies of 2023.