Source Job

• Manage multiple software implementation projects, owning client onboarding from sales to full product use to ensure timely, in-scope, and budget-conscious delivery.
• Serve as a product expert, configuring solutions, testing functionality, and providing best-practice consultation to customers and internal teams like Customer Success and Sales.
• Build strong client relationships through proactive risk mitigation, regular check-ins for feedback, and process improvement to refine onboarding and contribute to product development.

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. It is a home for mission-driven products where teams learn from each other and think holistically about the individuals and communities served.

• Provide post-go-live administrative support for multiple clients
• Solutioning and configuration of Vault applications to meet customer needs
• Assistance with Quality processes including SOPs, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training

Veeva Systems helps life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, they surpassed $3B in revenue and are a public benefit corporation committed to balancing the interests of customers, employees, society, and investors.

• Help to keep up to date and implement new features within the Veeva Regulatory suite.
• Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.
• Drive change management methodology for our customers switching from on-premises to SaaS solutions.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed.

• Support a group of biopharmaceutical customers by understanding their business processes, providing guidance, and configuring the Vault Safety solution.
• Act as a customer liaison, managing communication between implementation teams, stakeholders, and internal Veeva product teams to drive change management and adoption.
• Collaborate with diverse stakeholders, shape ideas, enhance delivery models, and work closely with product management to communicate customer requirements and industry needs.

Veeva Systems is a mission-driven pioneer in industry cloud software, helping life sciences companies accelerate therapies to patients. As a fast-growing public benefit corporation with over $3B in annual revenue, it fosters a values-driven culture focused on customer and employee success with a flexible 'Work Anywhere' policy.

• Own the Client Relationship: Serve as the primary client lead during implementation.
• Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
• Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.

Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.

• Lead complex customer implementations and develop clinical workflows.
• Build customer relationships to ensure programs meet requirements.
• Train and educate customers on product offerings and value proposition.

BioIntelliSense is decoding human physiology and pioneering proactive monitoring to improve healthcare outcomes. They are a remote-first, lean start-up with a global BioTeam that is growth-oriented, collaborative, and passionate about their mission.

• Lead project teams to ensure efficient execution of clinical trials.
• Manage day-to-day project operations while adhering to timelines and budgets.
• Coordinate team activities and resources for optimal project delivery.

Jobgether uses an AI-powered process to ensure applications are reviewed quickly and fairly against the role's core requirements. They identify top-fitting candidates and share this shortlist with the hiring company.

• Own the successful execution of implementation projects.
• Collaborate with customers to gather requirements and align on the solution design.
• Serve as a product expert to customers and internal teams.

Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.

• Act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes.
• Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value.
• Translate technical requirements and execute system configuration setup.

PointClickCare is a leading health tech company that is founder-led and privately held, empowering employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, their platform serves over 30,000 provider organizations.

• Participate and lead meetings with senior management and executives as the subject matter expert.
• Comfortable working with technical resources and translating high-level concepts and requirements into technical language.
• Extend your subject matter expertise on the Life Sciences industry and the Veeva solutions

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year and are legally bound to balancing the interests of customers, employees, society, and investors.

• Own the full implementation lifecycle for assigned US accounts.
• Partner with clinical stakeholders to define screening workflows that integrate Optain’s platform with existing clinical operations and EHR systems.
• Develop and deliver training programs for clinical staff on camera operation, image capture, and platform workflow—both in-person and virtual

Optain is a revolutionary healthcare company that uses groundbreaking clinicians, software, and hardware technology to rethink care, using the eye as a window to the body to improve the way we screen, manage, and treat eye and systemic conditions. Optain's Series A was done with the expectations of rapid commercial growth.

• Provide consulting on best practices and overall solutions based on requirements
• Develop, leverage, and maintain expertise in our Vault platform and CRM product
• Develop a trusted advisor relationship with Veeva stakeholders and the customer

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year. As a Work Anywhere company, they support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

• Serve as leader of the local study team on assigned studies.
• Manage and maintain accurate country level plans including timelines and budgets.
• Implement startup and site activation plans at various levels.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify top-fitting candidates and shares this shortlist directly with the hiring company.

• Own the full implementation lifecycle for assigned US accounts.
• Partner with clinical stakeholders to define screening workflows.
• Develop and deliver training programs for clinical staff.

Aegis Ventures partners with entrepreneurs and industry leaders to launch and scale transformative companies in digital health and artificial intelligence. Our platform brings together market-shaping ideas, growth capital, and ambitious individuals to solve major societal problems.

• Maintain project documentation including presentations, plans, agendas and overall project timelines.
• Act as the primary liaison between technical teams and external partners to ensure alignment on project goals.
• Provide proactive communication by setting clear expectations and providing project updates before client requests.

Medrio seeks smart and capable individuals to expand product capabilities, grow their business, and better serve customers. They value collaboration, ingenuity and creating a culture of excellence, offer great benefits and promote an atmosphere of work/life balance, including flexible work schedules and locations.

• Lead implementation delivery from kickoff through go-live and transition to Customer Success, building and managing project plans to drive accountability.
• Conduct structured discovery to define goals and translate requirements into a phased approach, partnering with technical teams on complex design decisions.
• Ensure launch readiness and risk management, maintaining clear checklists and mitigation plans to control scope and achieve customer outcomes.

Element451 is the AI-native CRM and agent platform built for higher education. They help colleges and universities modernize engagement, recruitment, enrollment, and student success with intelligent automation. The company is scaling, focuses on high-quality implementations as a growth lever, and maintains a culture that builds products customers genuinely love.

• Coordinate day-to-day clinical trial operations remotely, ensuring compliance with study protocols and regulatory guidelines.
• Support and facilitate remote patient visits, including scheduling, documentation, and follow-up.
• Maintain accurate and timely data entry in EDC and CTMS systems and manage query resolution.

UniTriTeam is a global leader providing operational, administrative, and technology support to clinical research sites. They take pride in their mission to help advance medicine and make a real impact in healthcare, fostering a collaborative and supportive work environment.

• Part of the Veeva Development Team within the Information System organization.
• System administrator in the Veeva Quality and Regulatory systems.
• Hands-on role combining system administration, configuration, solution design, and system evolution within the Veeva Development Cloud ecosystem.

Sobi redefines the standards of care and transforms the lives of people living with rare diseases. They are a diverse team of entrepreneurial people, with over 1,900 employees in more than 30 countries, passionate about growth towards becoming a global leader.

• Lead workstreams in consulting projects for R&D, managing delivery scope, quality, resources, risk, and timelines.
• Design, build, and deliver solutions that meet project goals, analyzing problems and building trusted relationships with customer stakeholders.
• Support business development, contribute to thought leadership, and mentor associate consultants in developing professional skills.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a fast-growing SaaS public benefit corporation with over $3B in revenue, it fosters a culture of customer and employee success, speed, and social responsibility.

• Manage multiple patient monitoring system and therapeutic care implementations.
• Coordinate and lead a diverse cross-functional team, ensuring project execution.
• Maintain site readiness and adherence to project timelines.

Columbia General optimizes the healthcare community’s access to medical equipment and IT solutions. The company values work-life balance and offers opportunities to make a meaningful impact in the healthcare sector.