Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Provide consulting on best practices and overall solutions based on requirements
Develop, leverage, and maintain expertise in our Vault platform and CRM product
Develop a trusted advisor relationship with Veeva stakeholders and the customer
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year. As a Work Anywhere company, they support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Own the full implementation lifecycle for assigned US accounts.
Partner with clinical stakeholders to define screening workflows that integrate Optain’s platform with existing clinical operations and EHR systems.
Develop and deliver training programs for clinical staff on camera operation, image capture, and platform workflow—both in-person and virtual
Optain is a revolutionary healthcare company that uses groundbreaking clinicians, software, and hardware technology to rethink care, using the eye as a window to the body to improve the way we screen, manage, and treat eye and systemic conditions. Optain's Series A was done with the expectations of rapid commercial growth.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.
Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Collaborate with clients to define and document system requirements.
Act as a subject matter expert on client clinical study protocols.
Author specifications for IRT, randomization, kit lists, and interfaces.
Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Their PULSE platform helps sponsors and pharmaceutical companies achieve clinical trial success by maximizing the supply chain, minimizing operational costs, and ensuring accurate patient dosing.
Provide high quality software implementation consultancy to customers.
Act as the conduit between the Customer and Technical teams.
Provide requirements analysis, solution and configuration design, customisation solution design, implementation, training, integration, testing and production support.
Enable provides an intelligent platform built for today’s market, helping companies increase profitability and simplify complex processes through AI-powered insights and simplified rebate management. They have secured $291M in funding and acquired Flintfox in 2025 and are positioned for continued growth with a team of top-tier professionals.
The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution.
Work with the project team to achieve high client satisfaction and measure effectiveness of the client solution.
Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports.
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Their SaaS solution enables enterprises to leverage their existing infrastructure systems and automate processes, reducing reliance on error-prone manual tasks and tickets.
Partner with Sales to deliver customized product demonstrations to prospective clinics
Lead and organize software implementations, including coordinating with internal and customer IT teams
Train and mentor new clinic users to ensure successful adoption and long-term success
Radformation is a company transforming the way cancer clinics deliver care. They are a fully remote, mission-driven team united by a shared goal to reduce cancer’s global impact and help save more of the 10 million lives it claims each year.
Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.
Own the full implementation lifecycle for assigned US accounts.
Partner with clinical stakeholders to define screening workflows.
Develop and deliver training programs for clinical staff.
Aegis Ventures partners with entrepreneurs and industry leaders to launch and scale transformative companies in digital health and artificial intelligence. Our platform brings together market-shaping ideas, growth capital, and ambitious individuals to solve major societal problems.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Lead business decision meetings as the SME and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer.
Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress.
Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment.
Intradiem is a technology company on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They have a "people-first" approach, treating employees and customers with dignity and respect with a family-first culture.
Analyze and improve UM business workflows, including clinical assessments, rules, and documents.
Validate Health Services programs against business requirements and acceptance criteria.
Partner with medical directors and cross‑functional teams to review, evolve, and update InterQual and custom clinical criteria.
Wellmark is a mutual insurance company owned by its policy holders across Iowa and South Dakota, and it has built its reputation on over 80 years of trust. They are motivated by the well-being of their members and committed to sustainability and innovation.
Conduct workshops to understand customer needs and translate them into detailed design specifications.
Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
Provide guidance to customers on optimizing the Quiq platform for maximum impact.
Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.
Own the full implementation process from contract signing to post-launch stabilization, developing customized launch plans.
Educate frontline care staff on Meela’s value and how to champion it with residents and families.
Track adoption metrics and act on findings, flagging issues early and working cross-functionally to resolve them.
Meela builds phone-based AI tools for older adults and their caregivers, addressing loneliness and caregiver burnout. They are backed by tier-one venture capital and live in senior living communities across the U.S., with a focus on scaling responsibly and improving the product in partnership with users.
Lead client implementations from initiation through completion, ensuring understanding to scope, timelines, contractual commitments, and client expectations.
Be the primary client-facing implementation lead, building relationships through responsiveness, and consultative support.
Partner with Sales during pre-sale and post-sale phases to support solution planning, requirements clarification, and implementation readiness.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.
Lead complex customer implementations and develop clinical workflows.
Build customer relationships to ensure programs meet requirements.
Train and educate customers on product offerings and value proposition.
BioIntelliSense is decoding human physiology and pioneering proactive monitoring to improve healthcare outcomes. They are a remote-first, lean start-up with a global BioTeam that is growth-oriented, collaborative, and passionate about their mission.
Act as the single primary post-sales liaison for assigned customers.
Own customer relationships from contract signing through implementation and beyond, ensuring successful delivery and long-term customer satisfaction.
Collaborate closely with Agile Leads, technical teams, Sales and other cross-functional teams, to facilitate smooth execution of work, resource allocation, financial oversight, renewals, and identification of growth opportunities within customer accounts.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with their leading FHIR-based data liberation platform, enabling people and organizations to better manage healthcare data. They were #19 on Deloitte's Technology Fast 50 Ranking for 2024 and are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.