Act as the single primary post-sales liaison for assigned customers.
Own customer relationships from contract signing through implementation and beyond, ensuring successful delivery and long-term customer satisfaction.
Collaborate closely with Agile Leads, technical teams, Sales and other cross-functional teams, to facilitate smooth execution of work, resource allocation, financial oversight, renewals, and identification of growth opportunities within customer accounts.
Own implementation and onboarding, including project‑managing technical integrations.
Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
Develop and execute strategic account and BoB plans, including growth and expansion strategies.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. It is a certified Great Place to Work that values diversity, inclusion, and innovation to improve health outcomes and contain costs.
Independently manage the delivery of complex client implementations from kickoff through completion.
Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition.
Serve as the primary execution and coordination point between clients, partners, and internal project teams.
Rithum is a leading commerce network which helps brands, suppliers, and retailers work together to deliver e-commerce experiences. They have over 40,000 companies as clients and focuses on optimizing consumer shopping journeys.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Provide a exceptional experience to your assigned accounts’ key stakeholders
Foster long term customer relationships that grow loyalty to WorkOS and WorkOS products
Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. They recently raised a $100M Series C, valuing the company at $2B, and power enterprise features for many of the fastest-growing AI companies.
Drive multiple, concurrent integration projects from kickoff to go-live, ensuring customer timelines and complex technical requirements are successfully met.
Provide strategic guidance by evaluating customer workflows and technical infrastructure, identifying integration gaps, and proposing scalable solutions to enhance efficiency.
Design, build, and deploy customer integrations using our platform's tools and dashboard. Managing the full cycle of configuration, testing, modification, and go-live support.
Redox is on a mission to accelerate healthcare’s transformation with useful data. Their flexible interoperability platform, Redox Engine, connects and powers real-time healthcare data exchange, orchestrating data across a network of systems and organizations. They have 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs).
Serve as a customer’s go-to technical advisor, owning day-to-day project management and escalation.
Act as the subject matter expert of the relationship and understand all facets of the partnership.
Manage the overall project charter, collaborating with stakeholders to deliver world class solutions and experiences.
Branch empowers workers with financial freedom by helping companies accelerate payments and providing working Americans with accessible, free financial services. They're committed to building and delivering more inclusive, transparent, and frictionless financial products, valuing a diversity of opinions and working styles.
Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Lead requirements gathering, define RACI charts, and draft project charters.
Manage client expectations, coordinate with SMEs to clear blockers, and oversee third-party service delivery.
Translate functional requirements into technical recommendations.
Instructure creates intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Orchestrate implementations, capture critical details, and distill complex discussions into crisp takeaways and action items.
Maintain real-time, accurate documentation in Salesforce and Asana. Capture decisions with laser focus.
Co-manage 10–15 healthcare customers, ensuring retention and contract expansion through tight execution and professional presence.
IMPaCT unlocks the power of the grassroots community health workforce. They have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by 70+ organizations. They provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun.
Serve as the primary customer contact for business issues for assigned accounts.
Responsible for building strong customer alliances with decision makers in assigned current accounts.
Assist Regional Sales Specialists with the strategic development and closing of new accounts.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery, to help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Support in pre-sales activities, TSI Force (Salesforce) and Contract Lifecycle Management.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.
Zus is a shared health data platform designed to accelerate healthcare data interoperability. They provide easy-to-use patient data via API, embedded components, and direct EHR integrations and were founded in 2021. They have a passionate team that is determined to help change the world and have fun doing it.
Develop relationships with multiple C-suite personas across all product sales
Oversee client relationship mapping, orchestrating an account strategy while leading across a broad virtual team
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their technology roadmap
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Collaborate with account teams to achieve sales and growth targets.
Sell Amwell’s core products and clinical programs within key accounts.
Support implementation and ensure optimal performance of Clinical Partner Programs.
Amwell is transforming healthcare through technology, improving lives globally. They provide innovative solutions to address healthcare challenges, offering a technology-enabled care platform that supports various clinical programs.
Own the full engagement lifecycle, from pre-sale scoping and estimation through implementation, go-live, and transition to Customer Success.
Act as a trusted customer advisor, guiding stakeholders through complex technical and organizational decisions in ambiguous environments.
Operate effectively in ambiguous, fast-changing environments, bringing structure, clarity, and momentum where requirements or paths forward are not fully defined.
Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. They empower over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters.
Manage day‑to‑day client relationships and support issue resolution.
Lead Client Business Reviews with Sales and highlight return on investment.
Conduct periodic Workflow Assessments, including planning sessions and user shadowing.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments, with a team of 23,300 people across 32 countries.
Own Company-Level KPIs: Maximize Gross Revenue Retention (GRR) and drive Net Revenue Retention (NRR).
Expansion & Upselling: Partner with customers to identify new integration needs, product adoption opportunities.
Strategic Retention: Act as the executive sponsor for a portfolio of key accounts, ensuring continuous, high-value delivery.
Redox accelerates healthcare’s transformation with useful data through its flexible interoperability platform, Redox Engine, connecting and powering real-time healthcare data exchange. Connecting to Redox once allows data authorization across a growing network of 12,000+ systems and organizations. They have a remote-first culture, valuing diversity and supporting their team.
Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.
Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.