Provide telephonic clinical intakes and triage by addressing client concerns and referring them to appropriate resources such as therapists or counselors.
Ensure adherence to departmental protocols, best practices, and customer requirements to maintain compliance and high-quality service delivery.
Maintain complete and accurate documentation of cases within a proprietary database while collaborating with internal teams to ensure continuity of care.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined the best in technology with unmatched human expertise, serving more than 75,000 customers worldwide and touching over 160 million lives across 200 countries.
Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
Gather, verify, and document claim information while explaining the claims process.
Provide empathetic, professional customer service in a high-volume remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.
Outstanding people skills and a desire to uphold the mission to protect every child and serve all working people.
Excellent communication skills, including active listening and problem-solving.
Ability to learn, adapt, and work well both independently and with a team.
Global Elite Empire Consultants is a third-party recruiter focused on protecting children, serving working people, and supporting veterans. The company offers a flexible, remote work environment with weekly training led by top leaders.
Leverage your networks and industry knowledge in occupational rehabilitation to identify new return to work opportunities.
Develop and nurture relationships with employers seeking return to work support for their organisation.
Case manage injured workers needing physical or psychological support to return to employment.
Interact is a leading provider of allied health, occupational health and safety, and injury management services in New South Wales, focusing on family values and personalised care. It is part of the APM group, which employs 15,000 people across 11 countries and is committed to enabling better lives.
Support members via phone, email, and chat with empathy and professionalism.
Guide members to mental health resources and provide crisis support.
Meet performance metrics including service level agreements and customer satisfaction scores.
Care.com is a consumer tech company on a mission to help families find great care for loved ones. Available in over 20 countries, it is the world's leading platform for family care, with a culture that values empathy and helping hands.
Assist the claims team and LMVR with tasks related to the ICEP process for Costco, coordinating placement of injured workers.
Communicate effectively with claimants, employers, and claims staff to address return to work barriers and maintain documentation.
Collect data, resolve problems, and identify administrative inefficiencies to enhance workflow and productivity.
Liberty Mutual is a global insurer that helps people protect and insure their assets. The company values inclusion and offers comprehensive benefits, with a large employee base and a culture focused on well-being and professional growth.
Provide confidential, solution-focused counselling to youth via phone and chat.
Conduct risk assessments and develop safety plans for youth safety.
Work within a person-centred, strengths-based clinical model.
They provide confidential, solution-focused counselling support to young people through phone and live chat. The company culture emphasizes empathy, professionalism, and collaboration, with a focus on accessible mental health services.
Global Elite Empire Consultants is a third-party recruiting firm that connects professionals with benefits services roles. They offer remote work, warm leads, and uncapped earning potential, with a culture focused on results and support.
Provide direct telephonic support to clients on behavioral, emotional health, family, and wellness issues.
Conduct clinical intakes and refer clients to appropriate resources such as therapists or counselors.
Maintain accurate documentation within the proprietary database and collaborate with internal teams for continuity of care.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to serve more than 75,000 customers worldwide, touching over 160 million lives across 200 countries.
Provide clinical and operational supervision to a team of SAIL Case Managers.
Collaborate with government stakeholders and program leadership to maintain program performance.
Ensure high-quality, compliant services through quality assurance, training, and crisis support.
This company provides specialized behavioral health case management services for military personnel. The organization supports a mission-driven culture with a focus on high-quality, compliant services.
Handle first notice of loss claims for non-complex auto and property insurance claims.
Explain claims processes and answer customer questions with empathy and clarity.
Maintain accurate claim files and coordinate with vendors and third parties.
The company provides auto and property insurance claims services. They foster an inclusive and diverse workplace culture with a focus on employee development and community involvement.
Performs clinical evaluations on disability claims to substantiate medical necessity for absence.
Communicates with employees and providers to discuss clinical status and provides follow-up recommendations.
Acts as a clinical resource to claims examiners, ensuring accurate medical terminology and claim decisions.
Sedgwick is the world's leading risk and claims administration partner, helping clients navigate the unexpected with AI-enabled technology and expertise. With over 33,000 colleagues and 10,000 clients across 80 countries, they've been recognized as a Great Place to Work and offer a caring culture.
Authorizes and reviews utilization of mental health and substance abuse services in inpatient and outpatient settings.
Provides telephone triage, crisis intervention, and discharge planning while collaborating with clinical teams and providers.
Analyzes utilization data, participates in quality improvement projects, and advocates for patient treatment needs.
Magellan Health is a managed care organization focused on behavioral health and substance abuse services. They are a large employer with a culture centered on caring, professional growth, and employee wellbeing.
Provide personalized investment guidance and virtual service to help clients achieve financial goals.
Recommend suitable investment solutions and achieve sales objectives while ensuring compliance.
Process transactions, analyze client issues, and maintain up-to-date knowledge of investment markets.
The partner company provides wealth management and investment services to clients across Canada. They are a financial services organization with a focus on client relationships and employee development, offering a supportive remote work environment.
Provide virtual therapy and counseling to individuals across diverse backgrounds.
Collaborate with a multidisciplinary team to develop and implement treatment plans.
Maintain accurate, timely documentation and deliver compassionate, evidence-based care.
Array Behavioral Care is a leading virtual behavioral health practice transforming access to mental health care. They offer a supportive community, W2 employment with guaranteed pay, and comprehensive benefits for clinicians working 24+ hours per week.
Meet virtually with pre-qualified clients to understand their needs and explain benefit options.
Guide clients through the enrollment process and maintain accurate records with follow-up.
Build lasting relationships through exceptional customer service in a remote environment.
Global Elite Empire Consultants is an independent third-party recruiting firm helping clients with financial protection and benefits. The company offers a remote, mentor-driven culture focused on training, performance, and career growth.
Conducts evidence-based therapeutic sessions for children, families, and individuals via telehealth.
Develops and implements goal-oriented treatment plans with timely documentation.
Provides conflict resolution and crisis intervention when needed.
AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families, specializing in trauma-informed care. They pride themselves on hiring a diverse group of passionate clinicians dedicated to improving emotional well-being for underserved communities.
Conduct initial holistic assessments and develop personalized support and communication plans for participants.
Provide face-to-face, telephone, and chat-based interventions to support mental health and empower individuals.
Offer expert advice and guidance on managing mental health conditions and developing coping strategies.
Ingeus is a leading human services provider dedicated to helping people, businesses, and communities thrive through employment, skills, and health & wellbeing services. As a trusted partner to government and industry, they deliver services that create positive social impact and transform lives.
Provide outstanding support to veterans and their families while maintaining a strong work ethic.
Utilize excellent communication, active listening, and problem-solving skills to uphold our mission.
Enjoy a flexible schedule with weekly pay in a fully remote environment.
We support a huge network of veterans through a mission to protect every child and serve all working people, leaving no veteran behind. As a third-party recruiter, our culture is flexible and remote, offering weekly trainings and industry-leading resources.
Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
Navigate multiple systems simultaneously to document interactions and coordinate support.
This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.