Support members via phone, email, and chat with empathy and professionalism.
Guide members to mental health resources and provide crisis support.
Meet performance metrics including service level agreements and customer satisfaction scores.
Care.com is a consumer tech company on a mission to help families find great care for loved ones. Available in over 20 countries, it is the world's leading platform for family care, with a culture that values empathy and helping hands.
Answer incoming telephonic, text, and chat inquiries, conducting assessments to provide psychosocial support.
Educate help-seekers about perinatal mental health resources and refer to appropriate services.
Maintain complete and timely documentation of cases in the Salesforce system.
Postpartum Support International (PSI) promotes awareness, prevention, and treatment of perinatal mental health issues. The organization has a dedicated team and operates the National Maternal Mental Health Hotline, offering remote work.
Conduct initial reviews and paper-based assessments for DWP benefits.
Liaise with claimants and healthcare professionals to gather evidence for reports.
Apply critical thinking to produce detailed assessment reports on each case.
Ingeus is a human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. It is a trusted partner to government and has a clinically led culture with opportunities for career growth.
Provide direct telephonic support to clients on behavioral, emotional health, family, and wellness issues.
Conduct clinical intakes and refer clients to appropriate resources such as therapists or counselors.
Maintain accurate documentation within the proprietary database and collaborate with internal teams for continuity of care.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to serve more than 75,000 customers worldwide, touching over 160 million lives across 200 countries.
Lead individual therapy sessions in a telehealth setting for women's mental health.
Provide care using evidence-based models and participate in clinical supervision.
Work remotely with a flexible schedule, supporting an underserved population.
Seven Starling is a women's mental health company providing online individual therapy for issues such as perinatal, early parenting, perimenopause, and menopause. They are an early-stage team building the future of maternal mental healthcare with a focus on supporting an underserved population.
Provide telephonic clinical intakes and triage by addressing client concerns and referring them to appropriate resources such as therapists or counselors.
Ensure adherence to departmental protocols, best practices, and customer requirements to maintain compliance and high-quality service delivery.
Maintain complete and accurate documentation of cases within a proprietary database while collaborating with internal teams to ensure continuity of care.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined the best in technology with unmatched human expertise, serving more than 75,000 customers worldwide and touching over 160 million lives across 200 countries.
Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.
Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.
Conduct diagnostic assessments and develop evidence-based treatment plans
Provide individual psychotherapy via secure telehealth platforms
Support members with anxiety, depression, trauma, and substance use disorders
Affect provides high-quality, accessible mental health treatment, building on success in substance use disorder care. They combine licensed therapists with innovative technology to help people manage anxiety, depression, trauma, and other mental health challenges.
Drive B2B growth by building high-trust partnerships with top benefit consultants and health plan sales teams.
Navigate self-funded and fully insured dynamics to position Rula as the premier behavioral health solution.
Use multichannel prospecting and deep healthcare sales expertise to transform ecosystem relationships into high-value employer opportunities.
Rula is a mental health company dedicated to providing quality, evidence-based care to treat the whole person. It is a remote-first organization with a culture that values diversity, equity, and inclusion, and currently hires in most U.S. states.
Conduct diagnostic assessments and develop evidence-based treatment plans via secure telehealth platforms.
Provide individual psychotherapy for anxiety, depression, trauma, and substance use disorders.
Maintain clear clinical documentation with AI-powered scribe support to reduce administrative burden.
Affect offers high-quality, accessible mental health treatment through telehealth, combining licensed therapists and innovative technology. The company is growing and fosters a supportive, collaborative culture focused on impact and innovation.
Provide skills-based individual and group sessions to caregivers in treatment at Equip.
Implement motivational strategies with caregivers to engage with their care plans and monitor adherence.
Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure everyone with an eating disorder can access treatment that works. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse team, recognized as one of the most influential companies of 2023.
Evaluate and treat patients with depression, anxiety, ADHD, PTSD, and bipolar disorder using evidence-based approaches.
Perform comprehensive psychiatric assessments and create tailored treatment plans combining medication and brief psychotherapy.
Participate in case reviews and peer learning to enhance clinical skills.
Legion is a technology-enabled psychiatry network delivering world-class outpatient mental health care while expanding access through insurance. They prioritize clinician well-being and professional growth with a collaborative culture.
Conducting first phone calls with new members to assess fit for Brightline services.
Scheduling appointments and ensuring member paperwork has been completed.
Supporting providers with administrative tasks and answering admin-related questions.
Brightline is a therapy and psychiatry practice delivering expert pediatric, teen, and parental mental health care to families and kids up to age 18. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results and is backed by investors including Google Ventures and KKR.
Provide individual therapy sessions via telehealth for women's mental health.
Collaborate with a multidisciplinary team and participate in clinical supervision.
Maintain a flexible schedule working remotely with dedicated support.
Seven Starling is a leading virtual provider of women's behavioral health services supporting women through reproductive life stages. They partner with healthcare providers and health plans, operating as a growing telehealth company with a supportive and inclusive culture.
Identify and engage prospective B2B partners in the U.S. mental healthcare and telehealth sector.
Manage outreach and CRM pipeline with consistent follow-up and relationship building.
Collaborate with Marketing and leadership to refine targeting and messaging.
This partner company operates in the mental healthcare and telehealth sector, expanding access to care through B2B partnerships. They foster a collaborative, mission-driven culture and are growing a team focused on meaningful impact.
Conduct confidential substance use and mental health assessments via telehealth to determine level of care.
Provide clinical consultation, crisis services, and case management to support clients and families.
Coordinate admissions, referrals, and documentation while maintaining quality clinical records.
Northpoint is a behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders and mental health treatment for adolescents. It has grown from two facilities to seventeen across the Western U.S. and is guided by values of humility, heart, inspiration, and conviction.
Provide best-in-class customer support via email, chat, and phone for Xplor's software products.
Document all customer interactions and escalate complex issues following company policies.
Meet or exceed personal KPI targets for performance metrics while maintaining high customer satisfaction.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. The company serves over 130,000 businesses globally and fosters a culture of growth, diversity, and inclusion with core values like 'Find a better way' and 'Win together'.
Review prospective admissions against approved criteria and schedule assessments for voluntary patients.
Respond promptly to inquiry calls and manage clerical duties including paperwork and data entry.
Coordinate with referral sources and arrange transportation for patients to ensure smooth admissions.
White Deer Run provides mental health and substance abuse treatment services. The organization values compassion and patient safety, operating with a focus on guiding patients through the admissions process.
Work closely with the DWP in the Independent Audit & Observation Program, playing a key part in the challenge and calibration process.
Engage with key stakeholders to support clinical policy change and effectively roll out updates to the business.
Drive data-driven MI solutions that promote a culture of continuous improvement and advance service delivery.
Ingeus is a leading human services provider helping people, businesses, and communities thrive through employment, skills, and health & wellbeing services. They are a trusted partner to government and industry, delivering services that create positive social impact and transform lives.
Provide telehealth therapy to the Medicaid population with full clinical autonomy.
Choose your own work hours, appointment settings, and client load with our telehealth system.
Receive administrative support for scheduling, billing, and credentialing.
Third Space Therapy combines the independence of private practice with the support of a group setting, focused on expanding Medicaid-covered behavioral healthcare. The company emphasizes complete flexibility, administrative support, and meaningful work, allowing therapists to focus on client care.