Collaborate with stakeholders to design trainings and resources for performance improvement.
Coordinate across field teams for streamlined delivery of resources, including direct consulting.
Operationalize Collaborative Learning Networks by leveraging data insights and standard curriculums.
Aledade empowers independent primary care practices to deliver better care to their patients and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive and remote-first culture.
Managing data workflows and analysis in support of the Quality team.
Collaborating on cross-functional projects to embed quality measures into standard operations.
Building high-impact quality analytics and supporting the design of patient outcome metrics.
Aledade, a public benefit corporation, empowers independent primary care, helping practices, health centers, and clinics deliver better care and thrive in value-based care. Founded in 2014, they've become the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Accountable for driving market-wide quality and savings targets by supporting the development of strategies and overseeing the execution of core ACO transformation strategies.
Lead a team of Practice Transformation Specialists (PTS) to ensure high-quality service delivery within the Explorer Market.
Provide frontline feedback to the Program Director to help build and refine the service delivery model while standing up the program.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Provide lead-level support and day-to-day oversight for Patient Services operations, including workflow coordination, issue escalation, and support for patient coordinator team members.
Serve as a key operational partner for the Salesforce implementation and migration, helping support requirements gathering, user acceptance testing, workflow validation, data review, training, adoption, and post-launch stabilization.
Partner with internal stakeholders to translate patient services workflows, coordinator needs, provider interactions, and program requirements into clear business and functional requirements.
PRO-spectus aims to break down access barriers and support patients in receiving the care they need. They have created a culture that is supportive, dedicated, and teamwork driven, celebrating each other’s joys in personal life and professional accomplishments, promoting meaningful relationships and friendships.
Drive complex cross-functional initiatives to advance pod-level objectives and ensure stakeholder alignment.
Build scalable workflows and processes from scratch to improve efficiency, reliability, and throughput.
Leverage data tools like Looker and SQL to extract insights, validate assumptions, and synthesize findings into clear recommendations.
Headway builds a new mental healthcare system accessible to everyone by automating insurance credentialing, claims, and payment reconciliation. It is a Series D company with over $325M in funding and a team dedicated to making therapy affordable.
Work with business teams to understand key cross-functional operational workflows.
Own and execute the product roadmap for the Field Enablement workstream.
Act as the primary product authority for Salesforce Service Cloud implementation.
Aledade, a public benefit corporation, empowers independent primary care. They were founded in 2014 and have become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Co-create with customers working directly with medical device commercial leaders, market access executive stakeholders to ideate, scope, and execute analytical deliverables that address their highest-priority commercial questions.
Drive cross-functional initiatives serving as the connective tissue between Sales, Product, Engineering, and Customer Success; own high-priority projects end-to-end, ensuring alignment, clear accountability, and on-time execution across teams.
Leverage the analytical engine for medical device clients pulling, transforming, and synthesizing data across price transparency, claims, and partner datasets to surface commercial-grade insights for both implantable and non-implantable device portfolios.
Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. They power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. They are a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership.
Run the CT operating system by owning meeting cadences, decision logs, and follow-through to ensure no work falls through the cracks.
Provide CT leadership with real-time visibility through dashboards, trackers, and briefs that track budget, headcount, and account pipeline.
Act as the bridge between CT and Marketing by building enablement systems and a centralized hub for messaging, pitches, and product updates.
Ambience builds an AI intelligence platform to reduce administrative burden and restore humanity to healthcare, focusing on clinical documentation and workflow support. The company has a high-ownership, high-trust 'dream team' culture backed by major venture capital firms, recognized as a top startup and innovator in healthcare AI.
Serve as the primary day-to-day point of contact for a Fortune 50 client, building trusted relationships and translating feedback into action.
Directly guide operations and marketing teams, diagnosing what's driving or inhibiting recruitment, program completion, user engagement, and job placement.
Identify longer-term opportunities and surface them to engineering, product, and learning design teams, translating learnings into scalable operational processes.
Pathstream's career mobility platform helps companies invest in their employees’ growth –a win-win that increases retention, advances DE&I outcomes, and ultimately builds a highly competitive future-ready workforce from within. We’re a tight-knit, hardworking, mission-driven team of ~60 employees who are passionate about transforming access to economic opportunity at scale.
Manage complex provider roster creation, submission, and record reconciliation for multiple payers.
Oversee resolution of moderate-scope issues by prioritizing tasks and escalating issues with solutions.
Proactively identify areas for operational improvement and efficiency enhancement.
Aledade empowers independent primary care practices to deliver better patient care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Manage all aspects of Patient Support Center program operations and lead a team of Case Manager Supervisors.
Monitor team activity, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
Serve as the subject matter expert (SME) for the Case Manager role and program needs with key stakeholders.
Novartis focuses on the needs of people and a community committed to meeting them through innovative science to improve lives. They foster a collaborative environment where individuals can learn and thrive together.
Oversee the Commercial segment within the Strategic Payer Partnerships team ensuring performance goals and objectives are met.
Collaborate with Executive Leadership to shape Aledade's strategy for value-based contracting on behalf of independent primary care practices.
Lead, direct, and evaluate a team of senior leaders ranging from Manager to Sr. Director.
Aledade empowers independent primary care practices to deliver better care to their patients and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Lead and inspire a team of Patient Support Specialists.
Establish and refine team KPIs related to outreach volume and scheduling conversions.
Partner with clinical, engagement, and product teams.
Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. They are developing a new approach to care that is designed around shared and lived experiences and brings care to the community. The company was founded in 2021 and is backed by leading healthcare and social impact investors.
Execute data analysis of trends and strategic opportunities for quality improvement across Affordability Initiatives portfolio.
Track project milestones, timelines, and deliverables from live and asynchronous engagements - ensuring alignment with initiative-specific program goals.
Maintain and provide consistent tracking of KPIs and other performance metrics to enable measurement of programs and project outcomes
Aledade empowers the most transformational part of our health care landscape - independent primary care. Since being founded in 2014, Aledade has become the largest network of independent primary care in the country, helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. They foster a collaborative, inclusive and remote-first culture.
Own and maintain Salesforce as a strategic tool for the Business Development team to ensure accurate pipeline data and reporting.
Manage the full proposal development cycle, including client research, creating pitch decks, and supporting sales calls.
Oversee client contracts, renewals, and internal operations to improve workflows and ensure smooth coordination across teams.
News Revenue Hub is a 501(c)3 nonprofit that works with news outlets to develop stronger business models and more loyal audiences to achieve financial sustainability. The organization works with over 60 news organizations, providing technology infrastructure and customized strategies for audience, membership, and donor development.
Oversee, manage, and continue to iterate on end-to-end delivery of Devoted’s card-based and supplemental benefit offerings to drive a compliant and financially optimal member experience.
Set and monitor KPIs for card-based and supplemental benefit administration and delivery.
Partner cross-functionally with Devoted Member Experience, Guide, Integration Ops, and tech teams to drive improvement.
Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. Founded in 2017, they've grown fast and now serve members across the United States.
Negotiate MA & Medicaid value-based care contracts with prospective payer partners.
Collaborate with Senior Leadership to qualify and source market growth and expansion for multi-year risk arrangements.
Build and manage relationships with payers and other key stakeholders to resolve issues and optimize performance.
Aledade empowers independent primary care practices to deliver better care to their patients and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country, operating with a collaborative, inclusive, and remote-first culture.
Conduct in-depth analysis for orders and tasks management and associated service documentation solutions.
Stay abreast of changing customer needs and industry trends.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case.
PointClickCare helps providers deliver exceptional care. As a leading health tech company, PointClickCare empowers employees to push boundaries, innovate, and shape the future of healthcare. They serve over 30,000 provider organizations.
Own a portfolio of jurisdictions and act as the operational lead for everything regulatory that happens in those geos.
Partner closely with engineering and product to drive requirements development and shape how registration and compliance products are customized per market.
Translate policy and legal direction into operational playbooks and translate field signal back into product priorities.
Breezy is a global, two-sided marketplace company.
Define and evolve a practical support operations roadmap aligned to company priorities.
Own the structure and ongoing optimization of Salesforce Service Cloud.
Build reporting that provides visibility into support demand, trends and product pain points.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers maximize revenue, streamline operations, and maintain compliance. They are located across more than 120 countries.